Customer Ratings & Reviews
- Model:
- JCD543
- SKU:
- 6357396
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers appreciate the USB-C Triple Display Docking Station for its ease of use, USB-C connectivity, overall performance, and variety of ports. Many find the size and design appealing, and are satisfied with the display functionality and price. However, some customers have raised concerns about compatibility issues and the absence of a power supply.
This summary was generated by AI based on customer reviews.
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice docking station. For the price I would recommend it. Got it on sale.
I would recommend this to a friendDocking Station
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this to be able to hook more electronics for our home based office. Works great!!
I would recommend this to a friend- Pros mentioned:Ease of use
Makes life easier
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This makes transporting a laptop much easier because you just unplug it and go
I would recommend this to a friend - Pros mentioned:Ease of use
Excellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is useful and works on my monitors. Thank you!!
I would recommend this to a friend - Pros mentioned:Ease of use
Great for 2 monitors
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product that it does its job. Simple set-up.
I would recommend this to a friend Good low profile docking station
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are looking for a docking station that isn't bulking and can be hidden behind a monitor, this is a good choice.
I would recommend this to a friendBrand response from J5create Team
Posted .Due to the sleek, low profile of the JCD543; you can now rest your laptop on top of the device saving you space while still obtaining the most out of it.
Regards,
j5create
Worked great after I did firmware update.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Struggled with getting 3 monitors to work. Contacted the help center and received instructions to update firmware.. Worked great after I did firmware update.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you so much for letting us know the JCD543 is meeting your expectations and the customer service team was able to assist you. For issues in the future, feel free to contact us again and a rep will be ready to lend a helping hand!.
Respectfully,
j5create
- Pros mentioned:Overall performance
J5create docking station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.got it and it installed easily and quickly. AND it works great.
I would recommend this to a friend - Pros mentioned:Ease of use
Expectation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Operates beyond my expectations. It was easy to attach some new devices.
I would recommend this to a friend Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. No issues and a sleek design. I recommend this product.
I would recommend this to a friend- Cons mentioned:Compatibility
Compatible with not many laptops.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good docking station. But does not work well with HP or Dell laptops.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Please make sure Hp and Dell laptops supports "DisplayPort Alt Mode" and "Power Delivery". Some ports are PnP and others are driver base. ** If you require further assistance; please contact the j5create Technical Support team and we will be glad to further assist if necessary. Thank you.
- Pros mentioned:Ease of use
Fits perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was an excelent product very handly and ussefully amd easy to fit
I would recommend this to a friend MacBook Pro Extreme Battery Drain
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Right now I'm at a 1 star. It took a while to get everything set up, driver download errors, and approving access. It took multiple calls to customer service, which was honestly great. They were very helpful with the set up. The dock was great when it was working! Loved the mega desk vibes. However, within 2 hours of using the dock with my 2 external monitors, Insignia 19' TVs that are plugged into a wall, the dock was very warm and ended up completely draining my computer's battery. I called customer service, they said it was likely a computer problem and directed me to call Apple. I contacted apple support, my charger and computer were thankfully fine. I called customer service again and they said it shouldn't be functioning like that with just two external monitors. If it happens again, I should swap it. Well, not running that risk on this expensive brand new MacBook Pro. My husband is headed to Best Buy now to swap it out. Will update if/when anything changes.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
I am happy to hear that our customer service team was able to help you out. If you need any additional assistance please do not hesitate to contact us. I look forward to hearing how this turns out.
Thank you,
j5create
- Pros mentioned:Connectivity
Dope
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works loke a charm.. got 5 screens hooked to my laptop thanks to this device.
I would recommend this to a friend - Pros mentioned:Ease of use
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is easy to use, fast, and reliable. I recommend ti anyine
I would recommend this to a friend - Pros mentioned:Ease of use
Simple to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wirks as advertised make a laptop with multple monitors dimolr
I would recommend this to a friend - Pros mentioned:Connectivity
USB HDMI Hub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solved the problem of adding a second monitor to my computer
I would recommend this to a friend - Pros mentioned:Overall performance
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked exactly as advertised! So helpful these days when laptops have no ports anymore!!
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your support rating. Cheers!
- Cons mentioned:Compatibility
Didn't work for me
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Out of the box this did not work. Attempted to contact the company for assistance but never heard back from them. Have a Dell 9575 and it would not work in any of the USB-C slots I plugged it in. The laptop would not recognize the device even after ensuring the drivers were installed. Returnes to Best buy the next day without any issues.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .In the case where the JCD543 is not being recognized by your computer, it could be a matter of updates on the computer itself, defective host cable, defective USB port and for all the mentioned a technical support specialist is standing by ready to help. I regret to hear customer service did not return your call. We are available Monday-Friday, 9am-6pm EST on phones, 10am-6:30pm EST for chat, tickets and voicemail are also options in the case where hours of availability do not work for you. We hope we can change this negative experience to a positive one. If in the future, we are awarded another opportunity to meet your IT needs, please feel free to contact support mentioned on the casing to speak with a rep and they will be glad to lend a helping hand.
Respectfully,
j5create
Not as great for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not really satisfied with this. While it is nice to have the adapter to the extra monitors and USB-C. I've had issues keeping a good connection and the USB-C wire at the right length. For the price, I'm not sure it really lives up to the expectations.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi,
I'm really sorry to hear that you had this issue! We are always available at our customer service department to assist you through any issues like this that might arise. Our information can be found on our website under the contact page. We'll be more than happy to help!
Thanks,
j5create