Customer Ratings & Reviews
- Model:
- JCD543
- SKU:
- 6357396
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers appreciate the USB-C Triple Display Docking Station for its ease of use, USB-C connectivity, overall performance, and variety of ports. Many find the size and design appealing, and are satisfied with the display functionality and price. However, some customers have raised concerns about compatibility issues and the absence of a power supply.
This summary was generated by AI based on customer reviews.
Good product
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. But seems to work better on apple products in my household.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello there, the Dock is considered a PnP and driver base. The PnP ports requires a feature called "DisplayPort Alt. Mode" and "Power-Delivery" for video and pass-through charge. If you have any questions regarding the Dock, please visit j5create.com under "Support" and we'll be happy to assist you. Kindly, j5create.
Good item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gets the work done. Cheaper and better than the apple one.
I would recommend this to a friendBrand response from J5create Team
Posted .Getting the job done is guaranteed with the JCD543; for adding more capabilities to your computer, saving you space, this is the way to go and we are pleased to know it is to your satisfaction.
Respectfully,
j5create
Works well with 2 screens, not 3
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it is a good product. I wanted 3 screens and the only way to do that is to use vga. Took me a while to figure that out but im a little bummed out on the quality of my 3rd moniter. Other than that it does what it said it would do.
I would recommend this to a friend- Pros mentioned:Usb-c
Great docking station
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my docking station as I can plug anything I need
I would recommend this to a friendBrand response from J5create Team
Posted .Hi,
It’s great to hear that you love the docking station. There are a lot of ports included; 3 video outputs, 4 USB, an audio jack, and more! This dock is even designed for a laptop to be placed on it, so it will take up barely any space on a desktop.
Thank you,
J5Create
Faulty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One HDMI port stopped working after a month. The one tied to the dp port Online forums notes this is common
No, I would not recommend this to a friendBrand response from J5create Team
Posted .If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you.
- Pros mentioned:Ease of use
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No problem. It’s easy and great. Recommend to anyone
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Ernie,
We really appreciate you recommending the Triple Display Docking Station. It is great to hear that it was easy to use. I hope that you have a great day.
Thanks,
j5create
Great Docking Station
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I still haven't used this amazing docking station to its full potential, however I brought it up to Michigan with me at Christmas not knowing I would absolutely need it to help my mom out on her PC. It was a lifesaver.
I would recommend this to a friendConnection
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The docking station will randomly disconnect and then will go into a cycle of trying to reconnect.
I would recommend this to a friendVGA to HDMI connection didn't work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn't able to get it to work with my monitor using a VGA to HDMI cable so I ended up returning it. Otherwise, it seemed to work fine connecting everything else through the USB ports.
I would recommend this to a friendBrand response from J5create Team
Posted .We recommend using VGA to VGA, HDMI to HDMI, DP to DP cables. No conversion cables or adapter converters, we cannot guarantee functionality.
Displayport Alt Mode required
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought this would be a great addition and would allow me to connect a single cable. Unfortunately if your computer doesn't support Displayport Alt mode on USB-C it will not allow for multiple monitors. I would think this would be called out clearly as a system requirement. i contacted J5Create for support and this was the first line in theri response. Then they told me I had to contact my computer manufacturer. Turns out very few laptops have this capability and many of the laptops sold by Best Buy do not. So buyer beware!
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi!
I'm really sorry to hear this! I'm going to pass this onto my team so that we can continue to improve our products and our customer response members as well.
Thanks,
j5create
- Pros mentioned:Ease of use
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I needed to sync my laptop to my new monitors.
I would recommend this to a friendBrand response from J5create Team
Posted .Hey BBB67, the JCD543 Triple Display Docking Station is the perfect device for adding up to three additional displays connected to your computer as it also provides multiple other ports such as plug and play Ethernet connectivity, USB ports for mice, keyboards, web cameras, SD card readers and more!. Feel free to contact assistance with the information on the packaging for Technical Support, device warranty registration or if you have any other questions and/or require any further
assistance and someone will be glad to assist you.
Support is also provided in both Spanish and English. Thanks.
Love it
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my Macbook Pro. Couldn't ask for a better docking station. My only wish was that there were a couple more USB ports and maybe one more HDMI port.
I would recommend this to a friend- Pros mentioned:Ease of use
J5Create Docking Station
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and works great. Definitely recommended.
I would recommend this to a friendBrand response from J5create Team
Posted .We greatly value the recommendation of the docking station and really appreciate the input on how easy the set up was for you; we're proud to hear it, thanks.
Sincerely,
j5create
- Cons mentioned:Power supply
Great if you on't dock too many cords
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It would be nice if the unit had a separate power supply. If you use a sufficient number of ports, the docking station gets quite hot and may rob power for the ports from the MBP. It may need less ports to keep it cooler.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello 47Thunderbolt, you may want to look at JUP2290 Power Supply. It goes with the JCD543. If you have any questions or concerns, please give us a call and we'll be glad to answer your questions. Respectfully, j5create.
J5 Docking Station
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super! Works great and more reliable than my dell.
I would recommend this to a friendTriple Docking Station has all the options I need!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I needed to get everything connected in my office! It has 2 HDMI ports for my two monitors and plenty of USB-C ports for all my other gadgets.
I would recommend this to a friend- Pros mentioned:Ease of use
Its ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works ok... does what its suppose to do.........
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Glad to hear that the JCD543 is working as it is supposed to. It will let you add up to three additional monitors to you work station. Have a good day.
Thanks,
j5create
Avoid. Pay more for something else.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Frequent issues with intermittent connectivity and recently started to crap out. Now, it won't connect or turn on. Have tried a few laptops. Have contacted J5 support to request a replacement. To say this has been a disappointing dock would be an understatement. The USB 3.0 cord to connect to a PC is very short. The quality of the connection is poor. The best and only good thing about this dock was ability to connect multiple displays.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Ensure that the docking station is receiving power. Check the power adapter and make sure it is functioning correctly. Try using a different power outlet or a different power adapter if available. Ensure that the USB ports on your laptop or PC are functioning properly. Try connecting the docking station to different USB ports to rule out issues with a specific port. Verify that you have the latest drivers, software, BIOS, etc. installed for your computer. Visit the official website of your manufacturer to download and install any available updates.
- Pros mentioned:Ease of use
great for office/home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really good product. I use it at home for my home office.
I would recommend this to a friendBrand response from J5create Team
Posted .The JCD543 Triple Display Docking Station is one of few devices that meets the customer expectations in providing different capabilities and up to three additional monitors to their setup - one of a kind!. we value your input.
Sincerely,
j5create
Multiple Monitors are a battle with MacBook
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Let's be honest that most of us have to have multiple monitors and that is why we are looking at this docking station. The good is that with a lot of time and patience you can install all the drivers and make the configuration changes and get multiple monitor support. The problem with that is if you are new to the Mac you will get easily frustrated with this setup quickly. It took several attempts to understand the directions provided and I finally got my large monitors to work. However, if you don't breathe the right way or lord forbid you step away for a moment and the laptop goes into power saving mode, you will find yourself battling the laptop to send signal to all the monitors again, reboot, open and close the lid, rinse and repeat and maybe it will work. Frustrating at best. I rank it at fair just because it will work but it is a struggle at best.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi Wes!
I'm sorry to hear about the difficulty you're having with our device. We are available at our Customer Service department to assist you when needed. If you would contact us on our website under the contact page, we'd be more than happy to troubleshoot this issue with you and get you up and running.
Thanks,
j5create