Customer Ratings & Reviews
- Model:
- DW80R5061US
- SKU:
- 6361073
Rating by feature
- Cleaning Quality
Rating 4.2 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.4 out of 5 stars
Customers are saying
Customers admire the StormWash dishwasher's quiet operation, excellent cleaning ability, and convenient third rack. Many appreciate its ease of use and stylish design, while some experienced issues with the unit's reliability and lengthy cycle times. A few users also noted concerns about the door and control panel. Overall, positive feedback on cleaning performance and quietness outweighs the reported issues.
This summary was generated by AI based on customer reviews.
Great , quit looks good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great , quit looks good. Excellent value for the money
I would recommend this to a friendNice but
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Liked it but for some reason it didn't work well for us so it was returned do to not cleaning dishes well
No, I would not recommend this to a friendBeautiful
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have yet to use it, but the features seem amazing!
I would recommend this to a friendCool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service, love the product , great buy
I would recommend this to a friendReally like it’s looks , The operation of it. Enjo
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to operate, Haven’t on it long just bought it.
I would recommend this to a friendGreat camera for beginners
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase l LOVE so much I tell all friends buy
I would recommend this to a friend- Pros mentioned:Noise level
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my dishwasher so much, it is so quiet. It does not come with an electrical cord so be sure to order the added kit. The color complements my sink and light fixtures perfectly.
I would recommend this to a friend broken samsung dishwasher
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broken within 2 years isn't getting water and best buy can't help me figure it out.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand your dishwasher situation. We're here to help, JulieB.
We highly recommend performing the troubleshooting steps from the link below to help the dishwasher get enough water. Kindly visit the hyperlinks for further assistance.
Samsung dishwasher does not start or fill with water:
https://www.samsung.com/us/support/troubleshooting/TSG01000965/
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1148117750, to help our team pull up your information.
Have a great day!
^Chrystel
No help from best buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.dishwasher good, stove a total disaster. I would never buy an appliance at best buy again.
No, I would not recommend this to a friendPoor door seal, poor customer support.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor design and inadequate materials for gaskets. Lower seal on door cracked and deteriorated after only 2 years. The design does not permit for simples replace, but instead full replacement of the door panel is needed. A better design and material selection is needed. Samsung needs to do better. Recommend avoiding any Samsung product with simlar design on lower door seal.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand how disappointing it can be to experience this with your dishwasher. Please know that we are here to assist you, Lexicon.
We recommend reaching out to our Samsung Parts Team at (800) 627-4368. They are available Monday to Friday between 9:00 AM and 6:30 PM EST to assist you in purchasing the compatible door seal/gasket for your Samsung dishwasher model. They will check the compatibility and availability of the parts and accessories you wish to order, ensuring a swift resolution to your issue.
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147604609, to help our team pull up your information.
Have a great day!
^Chrystel
Average at best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok. I would have thought it would have done a much better job of not leaving streaks etc.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, we are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products. I am including a link to a troubleshooting guide to support your concerns on the cleaning performance (https://bit.ly/3qVBBMs). We thank you for choosing Samsung for your home. ^Lena
Nice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, service, warranty and price....!!!!
I would recommend this to a friendGreat dishwasher price right
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great bundle package and love the color and look great
I would recommend this to a friendGreat purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Best dishwasher for the value I’ve ever had!
I would recommend this to a friendgreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this one goes with my kitchen same great dishwasher
I would recommend this to a friendGreat product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like Sansung products !! The is a very good deal.
I would recommend this to a friendWorks Great!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great, but time will tell. Only ran 3 times.
I would recommend this to a friendsoso product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not all dishes are coming out clean.. I will have to rewash some :(
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi newdishwasherowner,
We appreciate you reaching out regarding your inconvenience with our Samsung dishwasher and we know how important dishwashers are especially if we are cleaning our dishes between your busy schedules. We apologize for the inconvenience of the dishwasher is not cleaning dishes well. Don't worry we will surely notate your feedback about this matter to improve our products in the future.
I highly recommend checking on this link for basic troubleshooting guides:
Dishes aren't clean after a dishwasher cycle:
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
For future reference, you may click this link for other troubleshooting guides that may help with the dishwasher:
https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https://www.samsung.com/us/support/
You may check this link for future reference to reduce unnecessary repairs over the dishwasher's lifetime.
https://www.samsung.com/us/support/answer/ANS00076793/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DW80R5061US/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144355086
Thank you for choosing Samsung. Have a great day.
-Trisha-
Not shiny flatware
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has many nice features. It's quiet. However, silverware still doesn't come out clean.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you have some concerns with your Samsung Dishwasher not cleaning your silverware and I would like to help make sure you are getting the best results. I have some helpful information that I would like to provide. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
Thank you for choosing Samsung. ^Brad
Dishwasherofdreams
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Totally fingerprint resistant! Love how it opens on its own to finish drying sleek and great design and functionality I love my dishwasher let me count the ways ..
I would recommend this to a friend