Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$299.99

Customer reviews

Rating 4.5 out of 5 stars with 1542 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Streaming 4K Ultra HD Blu-Ray Player, especially regarding its awesome picture quality, ease of use, and simple setup. Many are also pleased with its performance and upscaling capabilities. Some customers, however, have expressed concerns about the remote control, the absence of Dolby Vision, and the limited selection of available apps.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,542 reviews
  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    Great 4K player

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little more than I wanted to spend but worth it for the quality. Very simple to set up and easy to use. Only feature missing is Dolby Vision. Make sure you use a good HDMI cable.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for choosing our products. We are happy to hear that the quality of it met your expectations! Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sound for your TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and quick to use. Sounds great and easy to adjust. Best of all it doesn’t take up a lot of space and looks good.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      This is such a nice feedback and we are always trying our best to make the experience of our customers memorable. Thank you so much for taking the time to send this! -C Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a gift. So far so good. Excellent price for it too!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for your feedback! We’re happy to hear your gift is off to a great start and that you found excellent value with your Panasonic Blu-ray player. - S Panasonic

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    DVD

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love our DVD player -- great service with best buy -- DVD was easy to connect

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you so much for the kind feedback. We’re looking forward to making your experience even better in the future! -C Panasonic

  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    Nice Blu-ray player

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice Blu-ray player great picture and sound. Easy setup

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your feedback means a lot to us. We're glad you're pleased with our product and the 5-star rating you've given us. -M Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Players blue tooth

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just what I was looking for my old system no longer worked as needed

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! Thank you for your feedback! We’re glad to hear our Blu-ray player was the perfect fit to replace your old system and meet your needs. Enjoy your upgraded viewing experience! - S Panasonic

  • Pros mentioned:
    Picture quality, Upscaling

    Rated 5 out of 5 stars

    Amazing 4k Bluray Player

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this 4k bluray player. All 4k movies look amazing. The regular bluray movies look great too almost like it's upscale them even in a regular tv that isn't 4k itself. Highly recommend this player.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Panasonic Blu Ray Wifi Unit

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome DVD and the Wifi works great ! Have had the unit for just under a year now. No problems and does everything that we need. We actually like it so much, we are purchasing a 2nd !

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Media player and sales rep.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman, Elijah, was very helpful in helping us pick out this unit. Was able to hook up with other equipment easily. Works great! Picture is better than the old unit it replaced.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your input! We are happy to hear you're enjoying the product! Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good Value for Blu-Ray Player

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality, easy to install and use, fits great in small space.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We appreciate your support and the 5-star review. It's wonderful to hear that our product has met your expectations. -M Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    It's a keeper

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working well and I do believe it is a keeper. I bought 2 other smaller ones and had a lot of trouble with them

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! We really appreciate your feedback. It's great to hear that the Blu-ray player is performing well for you, especially after your experience with other models. If you haven’t explored it yet, the upscaling feature can really enhance the picture quality of your standard DVDs. We hope it continues to be a reliable part of your setup. - S Panasonic

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    BEST affordable BluRay player!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Panasonic 820 player 5 months ago. It is the BEST player on the market now. BUT at $499 it is not that affordable for most. This player is under $200 and has MOST of the important features as the $499 one has. I purchased 2 of these for my friends and they are extremely satisfied. The Sony and LG models don't even come close, and Samsung stopped making players in 2019. Buy this one, you will be happy.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Performance, Upscaling

    Rated 5 out of 5 stars

    excellent performance in a lower priced 4k player

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance is excellent, not as many features in higher priced units but if you want 4k playback without all the bells and whistles this performs very well. Panasonic's conversion of 4k to 1080p is accomplished very well.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Panasonic-streaming 4K player DP-UB420-K Black

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Panasonic Ultra HD Hi Res player has met all of our expectations. New 4 K discs are fabulous and older, blu rays are clear as a bell. No disappointments in our purchase at all.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your 5-star rating brightened our day! Thank you for taking the time to share your feedback. -C Panasonic

  • Rated 5 out of 5 stars

    Great service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Fast shipping great service. A++

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your fantastic review! We're thrilled to hear you're happy with the product and service. Your support means a lot to us! - S Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The Perfect Player

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Blu-ray player I have owned. I have not used Panasonic for the last 7 or 8 years because of a bad experience. I am over it now and am well pleased with my new player. The Dolby Atmos is amazing and the picture is superior to the LG and Samsung players I own and every bit as good as a more expensive Sony I have. I am using it with a projector which makes the HDR 10+ capability important. It does not support Dolby Vision, but neither does my projector so I feel like I’ve found the perfect player for me.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your feedback. We are happy to hear you had a positive experience with the PANASONIC product! We value your input and encourage you to let us know more details about your experience with this Panasonic product. Panasonic

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Solved my 4K buffering problem!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Panasonic came through to save the day. I initially purchased the Sony UBP-X700, worked flawlessly for awhile. Then I wanted to play 4K discs and began experiencing buffering and pauses throught movies. Purchased this Panasonic and Boom! Problem solved same 4K discs that would skip with my sony play flawlessly in the Panasonic!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Better than Sony

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Sony X700 for awhile and had to switch because I constantly got perfect discs that would freeze up- which is apparently an issue with 4K in general but especially with Sony. Thus far- aside from 1 disc which had a tiny mark on it (again that's a 4K sensitivity issue not necessarily an issue with the player) I've had zero issues and am completely satisfied. The only ONLY annoyance is that there is no subtitle button on the remote, but if you have any technology sense or are a film geek, you just bring up the pop up menu. Overall very pleased!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! Panasonic

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    A bit frustrating but plays beautifully

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this open box at a decent price. The item arrived in like new condition with all manuals and accessories. I had some help from the Geek Squad team which delivered other items (TV, entertainment center) to do the initial connections to my Home Theater and configuration of the player. Pros: I was able to connect the player to my older (2016-2017) Yamaha receiver using a "pass through" method and using 4K HDMI cables, I am able to play 4K videos through the player and get excellent results. The startup is very fast, not a lot of waiting for the player to load up...similarly when loading a disc, it reads them fairly quickly. 4K content visuals is stunning. Surround Sound is terrific, although I did need to up the volume a tad on my Subwoofer. Cons: The eco/power management "features" are quite frustrating. At first, a 10 minute trip to the fridge to get a drink and a snack resulted in a paused movie shutting down completely by the player. Contacted my Total Tech agent at Best Buy who offered some setting adjustment ideas which I was able to finally locate in the convoluted menu. Now it appears I am up to about 20 minutes (e.g. take the dog out then get a drink and a snack) before it shuts everything down. By the way, there is no resume feature that I could find. So to get back to the movie, one has to go through the scenes and locate where you were. Streaming stability (especially with 4K content) isn't nearly as good as with my Samsung SmartTV so I don't expect to do much streaming with it. I had an incident where the player refused to read multiple discs. Had to shut it off, pull the plug from the wall, then plug back in. Once it powered back up it read those same discs and played them fine. Final thoughts: When it works, the results are quite pleasing (stunning with 4K content). I'm hoping that the issues will iron themselves out, but my sample of one player has been frustrating. Playing 4K/HD Blu Rays and DVDs, the playback is terrific as long as you don't pause it for any duration. Bottom line, I cannot recommend this player.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us and the community! We will take your feedback into consideration. For any questions or help with the player, you can contact the support team at shop.panasonic.com/support
      -A Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Met our needs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom had a DVD player that died. I got this as a replacement and was easy to set up and is working great.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Kevin! Thank you for your review. We're glad to hear the setup was straightforward and that the DVD player is working well as a reliable replacement. It's great to know it’s meeting your expectations, and we appreciate you choosing Panasonic. - S Panasonic