Customer Ratings & Reviews
- Model:
- DP-UB420-K
- |
- SKU:
- 6361757
Customer reviews
Rating 4.5 out of 5 stars with 1540 reviews
(1,540 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the Streaming 4K Ultra HD Blu-Ray Player, especially regarding its awesome picture quality, ease of use, and simple setup. Many are also pleased with its performance and upscaling capabilities. Some customers, however, have expressed concerns about the remote control, the absence of Dolby Vision, and the limited selection of available apps.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
The best player out there right now
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love this panasonic blueray player it is 4k and it gives u the full 2160 4k resolution. Don't buy any other player, I tried like five didn't work like this one. Those other player say 4k but is up scaling and it's 1080p if u really want to get the best out of your TV and blueray player if u have a 4k TV is to buy a player that say full HD 2160p. Anything else u just wasting your money. This player is 2160p and the movies and pictures are jaw dropping. The only problem with the player is that is slow but u would love the quality and picture it come out of it.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review..
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Hands-down the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I compared this to Sony X800M2 and this eked out on video quality. I compared it to older, high end gear like Oppo and Cambridge and this looked better. The 4k was super, but the 1080 up-conversion was jaw-dropping. I discovered it uses the same processors as the higher end 820 too so if you don't need all the extra stuff like different audio output, this is AMAAAAAZING value. There's nothing I know of better and better value at the time this player came out.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We are happy to hear you had a positive experience with the PANASONIC product! We value your input and encourage you to let us know more details about your experience with us.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Panasonic has another winner!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From VHS to DVD, and then on to Blu-ray, I have been a long time Panasonic fan. The best (tube) television I ever owned was a monster 32" Panasonic, and it was a great set. Now as I move into the 4K UHD realm, Panasonic is still an industry leader and a trusted brand. This 4K player is an excellent example of affordability, quality, and hopefully reliability that I have come to expect over the from Panasonic. To say that I like this player is an understatement. It does what I need it to do, and it does it well. Nice work Panasonic!
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the feedback.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture and sound for the price. Some online reviews said audio was not as good as other Panasonic 4k players. However, the manual states that using the HDMI out (audio) connection results in better sound than the HDMI out (audio/video) connection. Also, choose High Clarity Sound to further help increase sound quality.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star rating! We are glad to hear you are happy with the product. -C
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Blu-Ray Player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the item was easy to install and works as advertized.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hello Gary! Thanks for the honest 4-star review! Glad to hear the installation was easy and it’s working as expected. Appreciate the 4 stars! - F
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Perfect to binge watch shows
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Runs well and doesn't take long if it has to update, I'm really happy with it.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hello! Thank you for your feedback and 5 star rating! We're thrilled to hear that our product is perfect for your binge-watching sessions and that updates are quick and easy. It's fantastic to know it's enhancing your viewing experience. Enjoy! - F
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent 4K player
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this player over the others due to the processor that is supposed to provide a better picture. This is the only 4K player I own, so I can't say if it's better than others, but it's a nice player. It will take a Blu-Ray disc and make it look beautiful on a 4K TV. The remote isn't overly complicated and the discs load fairly quickly. Overall, this is a great player for the money.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark!
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Panasonic 4k Bluray player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great 4k blu-ray player with the usual Panasonic quality build and picture quality. The extra HDMI output to send audio to a receiver is a useful feature for me. The selection of available apps is disappointing but most people will use apps on smart tv. The other issue is the voice assistant talks super fast but this can be disabled in the menu. The wifi streaming is excellent and menu easy to navigate. Overall a great player, would be 5 Star rating minus above mentioned issues.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We are glad to hear that you are enjoying the product, thank you for sharing your experience with us and the community! We will take your feedback into consideration. -A
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Spectacular Player!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome 4K player. Sound and picture quality are top notch and stunning. Have it connected to my Epson LS 11000 projector and it’s amazing. Love it.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We are pleased you are enjoying the product, and we appreciate you sharing your thoughts with us and the rest of the community! - S
- Pros mentioned:Picture quality, Setup
Rated 5 out of 5 stars
Great upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up, great picture, Has plenty of options.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for sharing your satisfaction with us! -C
Rated 1 out of 5 stars
DO NOT BUY!! DIED AFTER FIRMWARE LATEST UPDATE!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't ever write reviews, but wanted to warn potential buyers to buy another brand. 3 year old unit with very minimal use that basically became a brick after latest firmware update. Unit just flashes red led light and is not responsive to anything. This has been over a several days and have given up at this point. Won't even open disc tray from remote or main unit controls, so you can lose a disc as an added bonus. Player is in an endless loop of trying to do firmware update that never finishes and you can't do anything with player or controls until it is done. Unplugging doesn't work. Factory reset won't work. Spent over an hour in chat trying to troubleshoot issue as well and told to send in for probably an expensive repair. Really? Your update bricked my player and I have to pay to repair it? Not doing it. This seems like this is very common issue based on what I have seen in different forums trying to troubleshoot issue. DP-UB420 had great reviews and wasn't cheap. Only has 1 year warranty and too much to spend for a couple years of use. Won't be buying anything Panasonic again.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your review! When you select to update the firmware, the unit shows the firmware download progress on the TV screen for approx. 6:30 minutes. After the firmware is downloaded on the unit, the unit starts updating the firmware. This process takes about another 6:30 minutes. During this time there is no display on the TV and the unit shows a RED LED blinking rapidly.
This is not a malfunction it will take approx. 13 minutes in total to download and update the firmware. After the firmware is updated, the unit displays the Home screen on the TV. If you requires further guidance with your unit, please do not hesitate to contact us directly via the Live Chat option on our website: https://shop.panasonic.com/pages/contact . -M
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Works great, super sound improvement
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I did notice that the audio, when compared to my current older blu ray player, is amazingly improved. It does seem to improve my DVD's, but mostly it's nice to be able to play my 4K movies.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We appreciate your 5-star review and are delighted to hear you're enjoying your purchase. Thank you! -M
- Pros mentioned:Picture quality, Setup
Rated 5 out of 5 stars
Great unit, but annoying voice instructions
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrific unit. Great picture. Easy to set up (but I did not like the voice instructions it defaulted to, and I quickly turned it off).
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your positive feedback! It's wonderful to hear you are pleased with the product!
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Excellent Blu-Ray player.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good unit, easy to install and to operate. I have had many Panasonic products in the past and player performs outstandingly.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the feedback.
- Pros mentioned:Upscaling
Rated 5 out of 5 stars
One of the best 4k players you can currently buy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. This is one of the best upconverting 4k players there is. Easily worth the price, especially on sale. The interface is very minimalist. I haven't used the streaming parts as our new Sony 75" has all the Android streaming services as does an attached Roku Ultra. The only interested thing is that the TV wants the unit plugged into HDMI 4, which on the Sony XBR900H is 2.1 compatible so I assume that the television knows that it can take advantage of the extra bandwidth. Not a problem, just interesting.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the feedback.
- Pros mentioned:Picture quality, Setup
Rated 5 out of 5 stars
Works great, easy setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple to set up. Plugged it it and follow simple onscreen menu. So far works very well, great picture and sound.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -M
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great UHD Player for TVs without Dolby Vision
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great UHD 4k Blu Ray play! Exceptionally sharp picture and great sound that pairs great with my Samsung S95B tv. No stuttering during playback. A great, cheaper alternative to the UB820 if your tv doesnt have Dolby Vision, which Samsung TVs dont.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star review, we deeply appreciate it! -M
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
PANASONIC BLU RAY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to replace my old BluRay player and have had panasonic brand before, so i saw this model and i am realy happy with it. easy to set up and streaming is very good, so i can recommend this model.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Your feedback means a lot to us. We're glad you're pleased with our product and the 5-star rating you've given us. -M
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent Picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture quality and nice sound quality. I see now why Panasonic is the leader in DVD technology.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hello, Janice! It's so great to hear that the product meets your expectations. Thank you for the review! -C
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Close to Oppo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was a huge fan of Oppo. Their players are great and they produce audiophile quality units. Very disappointed they stopped making players. Them I beg as n reading about these Panasonic players. I was surprised on who light they were. Nothing to be afraid of. This bad boy can produce a great picture. Bluray look great. 4K is unbelievable. It gives the movie a depth I cannot describe. The Natural was my first 4K movie. It looks really good. Lots of different settings. I personally leave the default settings on. I paired this with a 55" LG Nano Cell.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review..






