Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$299.99

Customer reviews

Rating 4.5 out of 5 stars with 1542 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Streaming 4K Ultra HD Blu-Ray Player, especially regarding its awesome picture quality, ease of use, and simple setup. Many are also pleased with its performance and upscaling capabilities. Some customers, however, have expressed concerns about the remote control, the absence of Dolby Vision, and the limited selection of available apps.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,542 reviews
  • Rated 5 out of 5 stars

    all good!!!!!!!!!!!!!!!!!!!!!!!!!!!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review! We sincerely appreciate your feedback. - S Panasonic

  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids can now watch the movies that we own instead of having to stream when Wi-Fi goes down

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for choosing us! We appreciate the 5-star review. -C Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture quality, compatible with Samsung TV.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    This product gives a great tv picture must buy.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product it operates with a real clear tv picture.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great features

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, great features,very easy to understand how to work

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Just watch movies.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in all, performs its job well. Replaces another manufacturers product that was subject to freezing during play, a problem this machine has not demonstrated. Remembers pause points for most disks, but I've found its safest to change the view on pause to display the current time counter.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your input! We are happy to hear you're enjoying the product! Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Blue-Ray Player

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy set up, easy to operate, love the main screen.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great player!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Panasonic never fails. Great item at a great price!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    I did not open the box

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep in mind that I did not open the box and returned the DVD because we use streaming devices and there is no need for the duplicate smart features in this DVD. My son has a good unit but wanted this for the smart capabilities. I had a new spare streaming unit laying around that he uses instead.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Panasonic DVD/CD

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect compliment to the new entertainment system

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good player for a reasonable price. $149.00

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 3 out of 5 stars

    I think I got a Lemon

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it worked - mainly used for physical media, no streaming, but it's only getting 3 stars b/c the disc tray jammed with a blu-ray (not a 4K blu-ray) - then the disc tray shot out making player unusable. I sent to Panasonic in FL as they were kind enough to provide me w/ a prepaid UPS label - they were unable to repair/replace so they are issuing a full refund. They were surprised at this model having complications which leads me to believe mine was a Lemon. I would look for Panasonic in the future.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your valuable feedback. We take quality control very seriously.
      Whenever you encounter any issues with a Panasonic product, you're more than welcome to contact our support team: shop.panasonic.com/contactus Mon-Fri, 9am-5pm EST Panasonic

  • Rated 4 out of 5 stars

    Would not communicate with an old 720p TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this player to use with an old 720p TV. I knew it was more player than the TV would justify but figured it would be more "future proof" than a lesser player. It would not communicate with the old TV. I ended up using it to upgrade my newer living room Sony 4K TV.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! Your input helps us understand the customer's experience and improve our products. -M Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it it great product great price I recommend

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Cons mentioned:
    App availability

    Rated 3 out of 5 stars

    It’s okay but overpriced

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. But the software on it looks very dated and you can’t get most streaming apps. You can Netflix. But for the price I thought I would be able to download more. Hopefully they’ll be a software update. The price doesn’t justify what I got.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! Your input helps us understand the customer's experience and improve our products. Panasonic

  • Rated 5 out of 5 stars

    Good purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice machine and enjoying it plays disc including music, old dvd, blue ray etc. Fits perfectly and it did give a bit of concern setting it up but was easy since I am not a computer people. The sales people very knowledgeable and knew what cable I would need to go from DVD toTV

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! Panasonic

  • Rated 5 out of 5 stars

    Great DVR FOR THE MONEY!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m on a Panasonic 65 inch TV that is pretty old. But it Has the plasma screen and is the best blacks you can find. That’s why I decided to go with this plasma DVR so they would match up better. And they have. I am extremely happy with my purchase. And Best Buy gave me a great deal on the purchase.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Budget model to dip your feet in.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy I brought this model seeing that the one above only has one difference, not worthy of the extra money I would've spent (and the top one I cannot see paying that premium right now).

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Have no fear of 'Open Box' items.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted the 420 and got a deal on an 'open box' in excellent condition. I have purchased open box items from BB in the past, with great success. Don't fear buying one. The 420 has all of the attributes of the 820 except Dolby Atmos, which was not a need for me. It works great and provides excellent UHD 4k images, as well as SD and DVD. You won't be disappointed with this Panasonic.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 4 out of 5 stars

    Excellent standalone Blu-ray for 4K

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does not have Dolby vision but has excellent processing. Because I am using this attached to a projector (which would not have Dolby Vision), I didn’t feel the need to step any higher to a next level player. Haven’t used for streaming as I have other devices for this but the load time for blu ray discs is very quick.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic