Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$299.99

Customer reviews

Rating 4.5 out of 5 stars with 1542 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Streaming 4K Ultra HD Blu-Ray Player, especially regarding its awesome picture quality, ease of use, and simple setup. Many are also pleased with its performance and upscaling capabilities. Some customers, however, have expressed concerns about the remote control, the absence of Dolby Vision, and the limited selection of available apps.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,542 reviews
  • Rated 5 out of 5 stars

    Best Value 4K Player!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed by this unit! The UB420 is regarded as the 2nd best value/recommendation after the UB820 and I'll have to agree.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your feedback means a lot to us. We're glad you're pleased with our product and the 5-star rating you've given us. -M Panasonic

  • Rated 5 out of 5 stars

    Blu Ray Player

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many options in one machine. Installation was a breeze.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -C Panasonic

  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This blue ray is just awesome. It’s WiFi compatible. We mainly watch Netflix and dvd movies on it! Has many features we’ve had for a month already but we haven’t used or played with all features. I still highly recommend it for the price it’s worth paying it!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 3 out of 5 stars

    A decent 4K player.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had posted this once, but can’t seem to find it. The Panasonic is a decent 4K player. I had to return the first once because it glitched with all my dvds. The second one performed flawlessly. I was lead to believe it works with Amazon Alexa, which it does not. I’m impressed that my MP4 movies look so well through this. If you are using a flash drive there is no setting to remove it. As far as I know you just pull it out or shut the player down and then pull it out.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for providing us with your detailed feedback! Your input is important to us, as it helps us improve our technology and ensure customer satisfaction. Panasonic

  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    I haven't used it yet. I put it up untill I need

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used it yet. I put it up untill I need it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your review! -M Panasonic

  • Rated 5 out of 5 stars

    High Quality BluRay on Sale

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This upscaling BluRay has been highly rated and was on sale at Best Buy when we bought it. It integrates well with our Sony TV. It offers streaming, but we don't use it because we have the smart TV.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. -A Panasonic

  • Rated 5 out of 5 stars

    Excellent product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I ordered, came on time and is an excellent addition to my setup

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your input! We are happy to hear you're enjoying the product! -M Panasonic

  • Rated 5 out of 5 stars

    Great 4K Blu-Ray Player for the Money!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great 4K Blu-Ray Player for the money. I have used this player for a couple of months now and am happy with the quality and features of this player. I would definitely buy again.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -M Panasonic

  • Rated 5 out of 5 stars

    Awesome awesome awesome!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome quality! Runs very fast with blu-rays, gets to menu quickly and transitions are very smooth. Looks great and connects easily. Did not use for streaming because only dedicated devices work well for that purpose.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. Panasonic

  • Rated 5 out of 5 stars

    Great Blu-ray player Panasonic Streaming player

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Panasonic streaming 4K Blu-Ray Player is very good. It is light and easy to install with no problems. As Panasonic is the pioneer in DVD player's this player is no exception. The player is affordable and a great investment.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Much better than digital

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't think I needed a 4K player until I was over at a friend's house. Disc plays much better than digital content. Almost have to see for yourself.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Dear customer, thank you for your review. We are very happy if our product reached up to your expectations. Panasonic

  • Rated 5 out of 5 stars

    Panasonic, DP-UB420-K

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Panasonic Blu-Ray Player was part of my family room TV, Sound Bar, Blu-Ray player upgrade. It was easy to adapt to my new LG 65" Smart TV.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 4 out of 5 stars

    Quiet, easy to use and superior reliability

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and reliable, as often the case with Panasonics. They are superior in this price category to the Sony's and others. I just wish it had an LCD, but that's not a deal breaker.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! Your input helps us understand the customer's experience and improve our products. Panasonic

  • Rated 5 out of 5 stars

    Fine quality product.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, and one of the last available 3d players.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! -M Panasonic

  • Cons mentioned:
    App availability

    Rated 2 out of 5 stars

    It's okay

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly when I bought it I thought that I was going to be able to put apps on it like Hulu or Fox Nation or whatever app I wanted. That is not how it is. It only allows what apps are there. Who watches RussianTv in America?

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! Your input helps us understand the customer's experience and improve our products. -M Panasonic

  • Rated 5 out of 5 stars

    Nice player

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent HD player, quick, and resumes. It does go to sleep quick when you pause though. the HDMI functions are nice, it powers everything on when setup properly.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are pleased you are enjoying the product, and we appreciate you sharing your thoughts with us and the rest of the community! -G Panasonic

  • Rated 5 out of 5 stars

    Blu-Ray players needed during this quarantine!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With everyone home so much, we were desperate for a way to watch Netflix and blu-ray discs on all of our tv's. Placing the order was easy, they were delivered quickly, and were easy to set up. Great ordering experience!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Panasonic - Streaming 4K Ultra HD Hi-Res Audio DVD

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my new dvd player. I wanted a middle of the road HD Ultra player. This model fits my needs plus it plays 3D dvd's as well which is a bonus for me since my TV is a 75 inch 3D. Highly recommended.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Blu Ray 4k player

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very hard to find a 4k blu ray but as usual Best Buy had what i needed

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Rated 2 out of 5 stars

    It does its job but older Panasonics were better

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this one because I need 4K and I've owned two other Panasonic blu-ray players, one of which only started to give out after ten years of use. I didn't realize this model lacked a screen, so that's my bad. But there are a few other things that are inferior compared to my DMP-BDT460 that just put me off. The interface is very plain and feels like a step down. There's an annoying power save/sleep timer that shuts the unit off after a period of inactivity, like if you leave something paused too long, that you can't turn off. This device can't play the same hard drive files that the old one did, and it will play some but not others of files it is supposed to play. (All stuff that used to play on the old player.) Most annoying of all, this device does not have Vudu or Google Play, only Amazon and Netflix. Panasonic's app store is very strange. I can get Russian TV if I want, yay, but not Vudu which was available on the old player. Luckily my new TV is Android based and I can get it there, but that's a major disappointment that they took Vudu away. Discs look great, I can't say anything bad there. The unit has a fan, that's a plus since I know a lot of players leave it out to save money. I bought this to be a combination player/streamer, though, so I don't feel completely satisfied with the purchase.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your valuable feedback and we're sorry to read about your less satisfactory experience. We take quality control very seriously and we will consider your opinion in order to offer a more satisfactory service. Panasonic