Customer Ratings & Reviews
- Model:
- CM191400US
- |
- SKU:
- 6367431
Customer reviews
Rating 4.5 out of 5 stars with 2300 reviews
(2,300 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the Temperature Control Smart Mug 2's temperature control, ease of use, size, color, and sleek design as positive features. However, some customers have expressed concerns about the battery life and price. Others have reported issues with the app and connectivity. Additionally, the cost of replacement charging coasters has been mentioned as a potential drawback.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Extremely durable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was worried about the day I would eventually drop the mug and possibly watch it shatter. Well that day finally arrived, yesterday, dropping it directly onto my concrete driveway from about 3'. I saw it hit, expecting it to shatter, but it didn't! Still fully functioning with only a couple small scratches. I thought it was ceramic based but it appears to be metal, maybe aluminum, by looking at the scratches.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Blue
I would recommend this to a friend- Pros mentioned:Ease of use, Temperature control
Rated 5 out of 5 stars
Warm beverages even in cold weather
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that it keeps my beverages warm. Easy to use and keep clean.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Red
I would recommend this to a friend - Cons mentioned:Battery life
Rated 4 out of 5 stars
Awesome product with one MASSIVE flaw!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE this mug. It is a wonderful product that provides and keeps my Americano hot. HOWEVER! As much as I LOVE this mug there is a huge flaw of this mug. The battery life. The purpose of this mug is to keep my coffee hot for a long period of time… but when the battery life of my mug is like an hour, it doesn’t last as long as it should. Basically you have to keep it on the charger otherwise it will die quickly and you just have a $100 mug. So in conclusion. AWESOME product that when it has battery, works amazing. It just doesn’t last long enough on a charge!
I would recommend this to a friend - Pros mentioned:Ease of use, Temperature control
Rated 5 out of 5 stars
Smart Mug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great gift! Keeps everything warm and is very easy to use.
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 4 out of 5 stars
after learning about how it works, it's nice to ha
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's definitely not a necessity, and I wish it was a bit more reliable in terms of when it keeps my coffee hot and when it turns off. I'm figuring it out as I use it, and it's nice to come back after an hour or so and find my coffee nice and hot.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Blue
I would recommend this to a friend - Pros mentioned:Temperature controlCons mentioned:Battery life
Rated 5 out of 5 stars
Great mug!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ember mugs are great if you enjoy hot coffee. I have a charger and extra heater so I can enjoy hot coffee for hours. Standard mugs lasts 1.5 hours.
I would recommend this to a friend - Cons mentioned:Battery life
Rated 3 out of 5 stars
Don’t count on using it for more than a few hours
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does work, but it’s not something that will stay charged long enough to use all day.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - White
No, I would not recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Ember rocks!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am always complaining because my coffee gets cold before I can drink it. My new Ember mug has changed all of this. I customized my coffee’s temp and it suits me perfectly. Best investment and gift I have had for a long time. So happy with this product!
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Blue
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Amazing Cup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love, love, love this cup. I can't tell you how many times I get pulled away, come back and my coffe is cold. I decided to buy this cup and I do not regret it. I can come back an hout later and my coffe is just as hot as the first sip. I nolonger am throwing out 1/2 cup of coffee. Loved it so much bought one for my Sister - she loves it jst as much!!
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Blue
I would recommend this to a friend - Pros mentioned:Ease of use, Temperature control
Rated 5 out of 5 stars
Love Coffee? Check this out
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my friend who loves coffee, she fould it very easy to use and loves how you can adjust the temp on the app
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Blue
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Wonderful gadget
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works wonderfully and keeps temperature . Love how you can sync it to your phone and have it set at a certain time of day and your beverage be ready for when you're ready to be on the go.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Blue
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Hot drinks all the time!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered the blue Ember mug online. Shipping only took a couple days. It works well. The app is easy to use. Having hot coffee or tea from start to finish is fantastic!
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Blue
I would recommend this to a friend - Pros mentioned:Color, Temperature control
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works excellently! Love the black. It made us want another one.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Great purchase at a discounted price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a Christmas present for my wife. It has performed perfectly for her in about a dozen uses thus far. This size is definitely worth it over the 10oz option. It is expensive for a cup, yes, but a wonderful way to keep hot drinks at the perfect temperature. I was able to get it on sale at $100, and that's the price I would wait for again.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Blue
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 4 out of 5 stars
Keeps it hot!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought this for Christmas for my coworker/friend. She drinks tea throughout our whole shift. Our office area is constantly cool where she has to repeatedly rewarm her tea. I thought this would make the perfect gift. She uses it daily and love that her drink stays at the temp she like. Additional bonus is it works with an app on her phone.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - White
I would recommend this to a friend - Pros mentioned:Ease of use, Temperature control
Rated 5 out of 5 stars
Mug
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product and works great, easy to use and worth the money for any one who would like to enjoy their drink for a longer time, or someone who has a lot of multitasking
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Leilia, thanks for sharing this with us! We’re glad to hear you’ve been enjoying your perfect temperature in your Ember Mug!
- Pros mentioned:Temperature control
Rated 5 out of 5 stars
Nice and solid
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like it is advertized. Keeps the liquid hot for a long time
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - White
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife loves it!!! With a 1 1/2 and 3 1/2 year olds running around all morning coffee tended to get cold and microwaved but with her new Christmas gift cold coffee is a thing of the past
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Sage Green
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Present for my wife; got major points
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife has a home office set up with a mini fridge and coffee maker, and when she’s home working, she spends hours on video conferences, and when I happened to drop in on her, I noticed her coffee was often left sitting on her desk partially full. I know she likes hot coffee so I surprised her with this so her coffee will always be hot, and she is thrilled with the results, saying she never realized how much she missed having a hot cup of coffee during the day.
I would recommend this to a friend - Pros mentioned:Ease of use, Temperature control
Rated 5 out of 5 stars
HOT!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this mug for my wife for Christmas and she loves it! The app works well and it keeps her coffee nice and hot all day long. It's easy to clean and very solid. Great buy!
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review! We’re glad to hear the Ember was gifted this past Christmas and your wife been enjoying her Ember!











