Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 2298 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the Temperature Control Smart Mug 2's temperature control, ease of use, size, color, and sleek design as positive features. However, some customers have expressed concerns about the battery life and price. Others have reported issues with the app and connectivity. Additionally, the cost of replacement charging coasters has been mentioned as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 2,298 reviews
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Stick with a mug warmer, instead.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one of these for my friend because I couldn't justify spending this much on a cup. He praised it and so I bought one for myself. I used it for 2 days and now it's in a storage box in the garage. Reasons follow: 1. It doesn't hold enough coffee. Yes, it's 14oz, but nobody is going to fill it to the brim, so it really only holds like 12oz of coffee. My usual morning coffee is about 16oz, so that's already a problem. 2. It doesn't keep the coffee warm long enough. Yes, I know, a small battery can only do so much, but seeing how it only keeps the coffee warm for 1-2 hours (as far as I remember), you're better off sticking a lid on top of your coffee mug to help with insulation or just using a regular mug with a hot plate / mug warmer. Sorry Ember, I wanted to like this cup, but it's not practical enough.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Amazing!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mug. I wasn't sure if I was splurging a bit on an unnecessary item, but I have fallen in love with this mug and use it daily. No more cold beverages becuase I was distracted or forgot about it for a few minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    My honest review

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm writing this for a chance to win a $400 gift card lol Cool cup, though

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Amazing cup

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it keep it at a perfect temperature for most of the day

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Perfect temp

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Definitely keypad the perfect temp. Battery could last longer for the price.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review! We’re glad to hear you’ve been enjoying your Ember so far. Battery life can depend on a number of factors, but if you feel your battery is draining faster than normal, please feel free to head over to our support page so we can help! Ember

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Ember mug

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s my second mug. I like them but battery time is limited to one cup.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    PGP REFRESHED

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great cup. I love how well it keeps your drink warm while you are busy.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    love

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i LOVE this mug! When I bought it, on sale on a app drop, I still thought it was an excessive purchase, but I am amazed. I love this and use it every day

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Phenomenal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps coffee warm and is easy to clean and charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ember Valued Customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. My second ember product that I absolutely lovez

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Wife loves her gift

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as gift for wife and I’ve heard nothing but great things about this product. She loves the fact she can control the temp from the palm of her hand and don’t have to worry about other means to keep it warm.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Nice mug

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife and she loves it. No more cold coffee!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    The Perfect Touch

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally, my husband can enjoy his coffee at the perfectly desired temperature! He’s been looking for the cup that keeps his coffee hot with little success until EMBER came into his life. A game changer indeed!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Luxury mug

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it if you drink a lot of coffee. I no longer need to chug it down quickly to enjoy it hot.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    My new go to mug!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing ever for a coffee drinker! I like the Ember mug so much that after buying this one, I bought another to keep at my desk at work. Prevents me from tossing out my coffee after it gets cold on me.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love my Ember Mug!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Ember mug! my coffee is always hot! Never again will i drink luke warm coffee!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Perfect Cup of Coffee at Perfect Temp Every time

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the cup for my wife as a gift, and she loves it. She poured room temperature coffee into the cup and it heated right up to her desired temperature. Keeps hot coffee warm and has adequate battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    THE ONLY MUG YOU NEED

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more sipping cold coffee or tea. This is the perfect size for those who use a Keurig to make their coffee, there is enough room left in the mug to add creamer if prefered.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    love it!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to drink my coffee hot, and my 14 ounce temperature control mug keeps it perfect for me!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Works Great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Keeps my coffee or green tea at exactly the temperature that I prefer for the 60 to 90 minutes that I sometimes need to drink the full cup.

    I would recommend this to a friend