Customer Ratings & Reviews
- Model:
- CM191400US
- SKU:
- 6367431
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the Temperature Control Smart Mug 2's temperature control, ease of use, size, color, and sleek design as positive features. However, some customers have expressed concerns about the battery life and price. Others have reported issues with the app and connectivity. Additionally, the cost of replacement charging coasters has been mentioned as a potential drawback.
This summary was generated by AI based on customer reviews.
- Cons mentioned:App
Improve the App! The mug is great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy keeping my coffee and tea warm for extended periods of time. I have two issues, one of which may be a user issue. I wish I could keep my beverages a little hotter than the mug allows. The second issue is the app is horrible. I have issues updating, and I have to reset the connection between the mug and the app several times a week. I almost returned the mug, but I have decided to live with the problems in hopes the Ember app will improve over time.
No, I would not recommend this to a friend - Pros mentioned:Temperature control
Cup keeps drink warm
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cup works well and keeps the beverage warm , always have a warm cup no need to reheat.
I would recommend this to a friend - Pros mentioned:Temperature control
Maintains it at perfect temp
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this mug. Its great to keep your tea warm and you can just leave it there and it maintains at whatever temperature you set it to.
I would recommend this to a friend - Pros mentioned:Temperature control
Ember Heat!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it, it’s a great item to give as a gift. I only wish I didn’t buy it in the summer since it only keeps drinks warm.
I would recommend this to a friend Great for coffee
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. I’ve enjoyed the ability to keep my coffee warm without using a microwave. I was surprised at how well this actually works. The app on the phone lets you see how hot it is as well. Definitely will buy again.
I would recommend this to a friend- Pros mentioned:Temperature control
Great gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave to my adult son and daughter for Christmas. They are loving it. No more luke warm coffee. Keeps coffee at just the right temp all morning long.
I would recommend this to a friend - Pros mentioned:Temperature control
Stays warm with each sip!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ember mug is absolutely the best coffee and tea cup out there. It stays warm with each sip.
I would recommend this to a friend - Pros mentioned:Ease of use
Best Purchase for tea drinkers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my girlfriend as a chrismas present to help keep her tea warm and she loves it. App is suoer easy to use and pretty much plug and play.
I would recommend this to a friend - Pros mentioned:Temperature control
Best mug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mug is wonderful! The perfect item to keep your coffee at the exact temperature you want to enjoy it longer. Great idea!
I would recommend this to a friend - Pros mentioned:Temperature control
Good for mom's who don't stop!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this is an excellent mug. It works as advertised and keeps my wife's coffee warm as she chases around our toddler and infant sons. The app is slightly buggy and occasionally frustrating, but the mug itself is awesome!
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Phil, thanks for taking the time to leave a review here! We're glad to hear your wife has been enjoying her perfect temperature with her Ember Mug. We appreciate your feedback as we continue to improve, but if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best gift I ever game. He loves that his coffee stays nice and hot.I but this on my Christmas list for this year.
I would recommend this to a friend - Pros mentioned:Temperature control
MK’s ember mug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing! Love it! Keeps my coffee and cacao the perfect drinking temperature. I have it in my favorite color. I have had no charging problems. I like it so well, that I’m getting another one.
I would recommend this to a friend - Pros mentioned:Temperature control
Nice mug.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well. As advertised. Nice weight. Kept my coffee hot.
I would recommend this to a friend - Pros mentioned:Temperature control
Keep Your Latte Warm
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always a warm latte! I never like the last sips of my coffee or latte when it’s cooled off. This cup remedies that! I absolutely love it!
I would recommend this to a friend Excellent idea
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works much better than heating plate. Takes amount of time to heat whole cup so bottom is warmer than top but it works well. Mine only holds 10 oz.
I would recommend this to a friendWorks Well!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my dad for Christmas. Seamless connection to the app and battery lasts a long time.
I would recommend this to a friendFather’s Day gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have bought different ones but they alway disappoint, unlike this one my husband is really enjoying it.
I would recommend this to a friend- Pros mentioned:Temperature control
Hot drinkers cup
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave as a gift to my wofe and a year later still loves it. Any beverage is kept to the temperature you like for a limited time. Every hot drinkers dream.
I would recommend this to a friend Game changer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has been an absolute game changer for the morning coffee routine. Love this item. It does what it says it does.
I would recommend this to a friendGreat technology
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cup. Works extremely well. It’s too bad the price keeps jumping around
I would recommend this to a friend