Customer Ratings & Reviews
- Model:
- CM191400US
- SKU:
- 6367431
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the Temperature Control Smart Mug 2's temperature control, ease of use, size, color, and sleek design as positive features. However, some customers have expressed concerns about the battery life and price. Others have reported issues with the app and connectivity. Additionally, the cost of replacement charging coasters has been mentioned as a potential drawback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Temperature control
Best mug cup ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far the best Coffee mug I ever owned. I enjoyed not having to worry about my coffee to get warm.
I would recommend this to a friend - Pros mentioned:Temperature control
Amazing little device
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't quite sure I'd need a mug that kept my coffee warm. I was completely wrong, an absolute game changer!
I would recommend this to a friend - Pros mentioned:Temperature control
cups
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift to my husband, he loves it! We ended up buying a second cup.. It is the best if you like a hot cup of coffee..
I would recommend this to a friend - Pros mentioned:Temperature control
Great for morning coffee
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying my latte remaining warm while I go about starting my day. I wish the app was less confusing.
I would recommend this to a friend - Cons mentioned:Battery life
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this mug is awesome! The only negative thing I can say is I wish the battery lasted longer.
I would recommend this to a friend - Pros mentioned:Temperature control
Ember 14 oz Mug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the larger mug after purchasing the 10 oz. My wife likes to drink tea in the afternoon. She usually drinks it in a larger mug so I bought this one. She is very pleased with it and it keeps the tea hot till the last drop.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Markd, thanks for leaving a review! We're glad to hear you were able to exchange your wife's mug for the larger size and hope she continues to enjoy her Ember - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Great product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The recipients of this gift are thoroughly enjoying it! I received one for Christmas as well and love it. I can take my time enjoying my coffee and each sip is as hot as the first. No more cold coffee reheated in the microwave.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for taking the time to leave a review! We’re glad to hear that the Ember was gifted and you’ve been enjoying your own Ember as well!
- Pros mentioned:Temperature control
Always hot
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was gifted the Ember mug at work and I love it. My coffee and tea are always hot. Its easy to use too.
I would recommend this to a friend - Pros mentioned:Temperature control
Great gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mug actually keeps your coffee warm for several hours! Great gift and use it almost everyday.
I would recommend this to a friend - Pros mentioned:Ease of use
hot like you like it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.real nice easy to use set up.. says about 90 mins but on a good day around 60.. makes it nice and hot just the way you like it. recommended form me to u
I would recommend this to a friend - Cons mentioned:App
Improve the App! The mug is great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy keeping my coffee and tea warm for extended periods of time. I have two issues, one of which may be a user issue. I wish I could keep my beverages a little hotter than the mug allows. The second issue is the app is horrible. I have issues updating, and I have to reset the connection between the mug and the app several times a week. I almost returned the mug, but I have decided to live with the problems in hopes the Ember app will improve over time.
No, I would not recommend this to a friend - Pros mentioned:Temperature control
Really works
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mug works wonderfully without any crashing, and maintains the temperature pretty consistently.
I would recommend this to a friend - Pros mentioned:Temperature control
No More Cold Coffee
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Ember mug works well, keeping coffee or tea at precisely the desired temperature.
I would recommend this to a friend - Pros mentioned:Temperature control
Works great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife’s favorite gift. She used to microwave her coffees. That’s no longer needed with this
I would recommend this to a friend - Pros mentioned:Temperature control
Maintains it at perfect temp
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this mug. Its great to keep your tea warm and you can just leave it there and it maintains at whatever temperature you set it to.
I would recommend this to a friend - Pros mentioned:Temperature control
Perfect
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my mom for christmas and she absolutely LOVES it. It stays warm for a good bit of time!
I would recommend this to a friend - Pros mentioned:Temperature control
Great for hit beverages
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps my tea at the perfect temperature. Only leaves my work desk for cleaning.
I would recommend this to a friend - Pros mentioned:Temperature control
Good for mom's who don't stop!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this is an excellent mug. It works as advertised and keeps my wife's coffee warm as she chases around our toddler and infant sons. The app is slightly buggy and occasionally frustrating, but the mug itself is awesome!
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Phil, thanks for taking the time to leave a review here! We're glad to hear your wife has been enjoying her perfect temperature with her Ember Mug. We appreciate your feedback as we continue to improve, but if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Cup keeps drink warm
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cup works well and keeps the beverage warm , always have a warm cup no need to reheat.
I would recommend this to a friend - Pros mentioned:Temperature control
Great gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave to my adult son and daughter for Christmas. They are loving it. No more luke warm coffee. Keeps coffee at just the right temp all morning long.
I would recommend this to a friend