Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
Loading...

Customer reviews

Rating 4.7 out of 5 stars with 17919 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 17,919 reviews
  • Rated 4 out of 5 stars

    Great for Mac users; heavier than other headphones

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had these for almost two months. Took them on a trip to Maui and Oahu, to Cincinnati and to Massachusetts all within about 30 days so I was able to use them on planes, airports and walking around the city that I live in, Chicago. Pros: Great sound! If you use Apple Music, these fit right in with Spatial Audio. Transparency mode is the best I've used; over Sony XM4's & XM5's as well as Bose's QC Ultra's. Walking around in Chicago, it's definitely needed. Very solid noise-cancelling. Easy set up if you have Apple devices. I have an iPhone, MacBook and Apple TVs at home. Cons: Noise cancelling - at time when I would turn my head, the noise cancelling would lessen while flying. At first I thought it was just a small glitch, but it would happen more than I would have liked it to. Heavy - These are the heaviest headphones I've tried by far and you can notice the difference. At times, taking a 2 hour flight I didn't notice it, but other times, after 30 minutes I already felt fatigued. While comfortable, overall, they were just too heavy for me. Apple products: Sometimes I would come home listening to music on my iPhone and after walking through the front door, it would immediately pick up my Apple TV that was on. Brands like Bose and Sony haven't automatically done this for me. Overall, if you're an iPhone Mac user I would recommend these as long as you don't mind the extra weight and the price tag.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Very good but heavy

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is amazing but the headphones themselves our heavy. Great for gaming and relaxing not for working out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect headset for many usage scenarios

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Max is well worth the money. I’ve owned many high-end headphones, and these are my top headphones because they solve so many problems for me. I wanted headphones that I can use for Zoom, phone calls, music, gaming. I had a separate pair for each use scenario, but these solve all of my needs. I love everything about these headphones. I’ve received many compliments for the mic clarity when using the AirPods Max for Zoom sessions and phone calls. These are audiophile-grade quality headphones. I’ll put these up against some of my favorite Sennheiser headphones. These headphones are for those that demand the best in sound and mic quality. The fact that they're Bluetooth, have a seamless transition from device to device is a bonus. Buy a USB dongle--such as the Creative BT-W3--, and you're ready to use these with your gaming console of choice. Another fantastic product from Apple. I wouldn't say I like the Airpods or Airpods Pro much, but the Airpods Max is a purchase I don't regret.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPod maxes are great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product really great sound. Works best with Apple Music tho.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happily satisfied with AirPods Max!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to purchase these headphones with the idea that it would be good to go along with my iPhone. Functionality and all. I didn’t expect to realize how good they sound, how good they feel. I was debating on these or the Beats Studio pro, and obviously the price difference was significant, but I see the lil things and why sometimes going for a lower price item is the best option. They are worth it. And I love the idea that they are actually in some form “customizable” with interchangeable ear pieces. I’ve had the Beats Studio older models, and I hated that the “leather” part started to flake off and get on me and my shirts. And fixing them weren’t as easy. With these, you technically don’t have to worry about that. For the time I’ve had the AirPods Max headphones, I’m happy and not regretting my decision to go with them over some of the other competitor options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great noise canceling headphones

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These block out sound so well! The battery life is long, and the noise canceling is great. The best headphones to use while studying

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality sound

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the pink color! They sound great and the noise cancellation is great it comoletely zones out all of the surrounding noises. Easy to use and set up and great for everyday use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stylist

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were Gift for my kids. They loved them! Looks great and sounds awesome!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Make Sure to Weigh your Options

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my Bose QC45s died after a few years, I decided to make the switch to Apple Airpods Max, despite the consensus that the QC45’s and Sony XM4s are some of the best in the market, especially in noise cancelling. I chose Apple due to its amazing connectivity to the Apple ecosystem and the audio quality people were praising. However, this was coming as a trade off to the superior noise cancelling, battery life, hard cases, and PRICE that the Bose and Sony competitors were flaunting. If you’re considering buying the Apple Airpod Max headphones, first consider what your priorities are. The Airpod Max headphones meet MY needs, but admittedly, I am disappointed by the lack of a hard case, the aluminum ear covers that are prone to dents and scratches, the lackluster noise cancelling, and the short battery life (especially as someone who tends to wear headphones for 75% of the day). Overall, I still am happy with my purchase and the sound quality of my headphones, but it would be a dishonest review to not mention the cons to watch out for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and amazing sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant at first, not knowing what the condition of the headphones would be. I’m glad I took the “risk” the headphones were flawless and still available for me to get apple care added to them. Sound is amazing from the headphones a little heavy but premium headphones. I’ve now purchased many open box, refurbished items from Best Buy and every time, the items have been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them!!!! These are the best headphones I have ever purchased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my AirPods Pro Max! The sound quality is amazing, and the noise cancellation is on another level. They’re incredibly comfortable, and the design is sleek. The only downside is that I chose the white version, which does get dirty pretty easily. I’ve already bought a protector to keep them looking new, but I wish I had done that from the start. It’s not the headphones’ fault; it’s just something to keep in mind if you’re thinking about getting them in white. Just a fair warning!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but not super practical for students

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great sound quality- however they are super heavy so they are not ideal for long-time use. I am a student so I study for many hours and my neck would hurt a lot after 2-3 hours

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive, but good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is incredible. Everything feels premium, from the metal build to the soft ear cushions. Noise cancellation is top-tier, and transparency mode works great. Expensive, but you can tell why once you start using them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Air Pod Max a Bit Short on Sealing and Battery

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aesthetically very pleasing over ear headphones. Connectivity is fairly simple and the sound has great quality. I rank them behind the Sony WH-1000XM4 for the following three critical reasons: 1. Sony’s over ear headphones have more of a softer cushion that allows for greater sealing on the ears. This helps keep ambient noise out and coupled with the noise cancelling, the user has a much better quality of sound. 2. Similar to the first, if you wear eye or sun glasses, Sony’s deep cushioning has a much better sealing for the frame of the glasses. This may sound trivial, but ambient noise is very irritating when you want to enjoy truly noise-free listening. That very minute space between Apple’s Air Pod Max’s product and your ears makes a difference in the listening experience. Finally, 3. Battery life. Sony’s battery life is MUCH longer. I rarely charge my Sony (and I do use them quite a bit), while I have had to noticeably charge the APM quite a few times. With that, if you like the sleekness of the APM, go for it. Just know that the sound quality will be inferior to the Sony and you will have to charge them more often. For Apple: on the next iteration, focus more on the over ear cushioning and battery life, and your product *should* be on par (possibly beat) the Sony WH-1000XM4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love mine. Expensive but worth it.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use mine literally every day. They have a nice metal finish and the protective case that comes with them is “Decent” is protects the finish, that’s about it. But I do use the case sometimes but I am pretty rough on headphones with tossing them in my gym bag or backpack when im on the go and they have done a good job. Battery life is great, noise cancellation is great and the ambient mode comes in handy. — For example I am a head coach of a basketball team and have to drive a noisy bus to away games, i throw these headphones on and it does a great job blocking out the noise. The ambient noise works well as well, if I am working in a public place and just need to be aware of whats going on, they work great. The price is high but I got them on sale and threw some gift cards at it as well so it wasn’t too much out of pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Music to my ears

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and durability. Very comfortable and versatile as well. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    400 dollass

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelations on these headphones is crazy even if ur not playing music when you put these on it goes quiet! Perfect for ignoring someone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome sound and fit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound and comfort - favorite headphones yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was scared of noise cancellation but it’s honestly a whole another world with these babies on 10/10’

    I would recommend this to a friend