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Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
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Customer reviews

Rating 4.7 out of 5 stars with 17919 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 17,919 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product but not as durable as it looks

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound great build quality but I do not recommend for working out. Ear muffs absorbs water which can leak into the circuits causing damage to the Bluetooth. Had to repair twice since purchasing them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was Skeptical - Changed my mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not convinced on these until I had them on ear. They feel great, look great, and are easy. If you have an IPhone, it's a no brainer. The sound quality, noise cancellation, Apple ecosystem, and style make these some of the best headphones on the market right now.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    airpod max

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great headphones love the sound and the noise cancel is great does slip off w exercise but not to much

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Headphones for an Apple User

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is WOW!!! For a 1st generation, Apple pretty much hit this out of the park. If the price point was $400-$450, this would have easily gotten a 5 Star. There are a few cons that I want to point out on these. Price is the biggest con with these. I cannot justify paying $550 + Tax for a pair of headphones for a typical non audiophile user. As a normal consumer, $400 is pushing the upper limits for a pair of headphones, but because this is Apple, they priced these higher than normal because they can actually get away with it. The other cons are the case and not having a 3.5mm adapter if you want to plug it into an airplane or computer. First off, both of these are not deal breakers for me, it would have been nice for them to include a 3.5mm jack, but being that it's Apple, they will find any way they can to squeeze consumers for every last penny. The case does what it needs to for the most part. I am concerned that the mesh part of the head band is not protected at all since that's the most vulnerable part. But, this will lead 3rd parties to come up with a protective sleeve or cover for it. The AirPods Max are heavier than the competition due to the aluminum & stainless steel material used here. Apple did not cut corners when they designed this and I am glad because they do not look or feel cheap at all. Starting to see why they charged $550. They look classy in a throwback kind of way. The ear cups and head band don't protrude out and pretty much follows the curvature of your head. Despite it being heavier, the mesh band does a great job at spreading the weight out as to not develop any pain at the crown of my head. The clamping design on the ear cups will bear most of the weight. The ear cushions are nice and soft and I did not feel my ears getting hot or sticky like the leatherette ear cups on the competitions. Even though I didn't feel any pain on the crown after hours of usage, I did notice that my neck was a little sore. If that's the case, you can just lie down or lean your head back on to a pillow or something. As for the sound, these are the best sounding headphones I have owned. My go to prior to this was the B&W PX7's. I really like the sound on these because it was balanced and clean without too much bass to muddy up the sound. The Sony XM4's would be great if they were the only headphones on earth, but they are not and I am not too much of a fan of their sound signature. I feel they are a little too warm and bass heavy that muddies up the mid's and highs for me. They too also got hot after wearing for a while. The AirPods Max are well balanced with just the enough bass to give the song a little life. Although, I did wish there was a little bit more sub-bass for the rumble effect. But all in all, the sound on these are so clean and does not distort even at max level. The sound separation are so great that I am able to hear more instruments on these than any other headphones I've tried. If you have an iPhone, you can go in and change the settings around to boost the soft sounds. You can do this by going into Settings/Accessories/Audio/Visual/Headphone Accommodations. I have my set at Balanced Tone and Moderate. If you have the money to spend and in the Apple eco-system, these will be the best money spent for your ears. Just keep in mind that out of the box, they might not sound great, but after some burn in time, you will start to appreciate what Apple has done with these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and easy to use, my only issue was that they seem so heavy on my head.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box AirPods

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and great condition! Excellent product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for blocking out the world

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend these AirPods Max. Perfect for blocking out noise and concentrating on audio books and even making phone calls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Headphones !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am quite impressed with these headphones. They replaced a pair of Bose noise canceling headphones that were becoming a little dated. These were an obvious upgrade to sound quality and noise cancellation. The fit and finish was typical apple quality. They are just a bit heavier than I expected but not so much that it’s an aggravation. Connection to my iPhone and iPad as well as my home theater system was very easy. I listen to music daily for an hour or more at a time and the audio quality is not burdensome over time like some headphones can be. Their not audiophile quality output but as close as you can get in this price range. One thing I was especially surprised by is the spatial audio virtual sound when connected to my home theater. It’s exactly what you would want if you had to listen through headphones. They are very pricy, as is everything Apple. But the build quality and setup in the Apple ecosphere is as simple as can be. The controls are well placed and the volume control provides audio and a tactile feel feedback when adjusting volume. The Bluetooth range is great and I have no dropouts around the house unless I go outside. The case is a little wonky and looks like a purse with the headphones inside but it does have a quality feel and has some added functionality and protects the headphones very well. It’s well thought out. Overall, I have no complaints whatsoever with these headphones and feel like they were a great choice.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Good for music, not so much for activities.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very premium feel although they are quite heavy. I cannot bend over with them on my head because they will fall off, especially at the gym laying down and getting back up they fall off very easy. Besides them constantly falling off, they are pretty good headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Bougie but boobie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound quality and microphone I've ever used with headphones. Only four stars because the price, and lack of case (the case is more like a bra), is a bit insane.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THEM I LOVE USING THEM AT THE GYM LIKE PERIOD NICE COLOR YOU CAN HEAR GOOD TOO

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Maxxing - Incredible!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Max are like strapping two luxury pillows cancel out the chaos of the outside world with near-magical precision. The audio quality is so crisp and they got the bass just right, providing an immersive experience that makes me wonder if I’ve been listening to music wrong my whole life. Seriously worth every penny if you value top-tier sound, comfort, and the ability to ignore airplane babies and chatty coworkers in style.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPod Pro Max

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ever, still using in the big 2025!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Enjoying my purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great, very durable, nice vibrant color and highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is amazing, very comfortable headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my headphones. Great quality and worth the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All Thumbs-Ups

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not been disappointed with any Apple products yet, and this AirPod Max has also not disappointed me. I have had several less expensive headsets in the past and they quickly break and usually have lesser sound quality. I am not an audio engineer of any degree, but listening to spatial audio sleep music at night when drifting off is definitely better with this headset than any I have had in the past. The fit is great, and unlike my AirPods, this does not as easily fall off and get lost in the bed. When playing online games like World of Warcraft they may be overkill, but still a good fit, the noise cancelation is impressive, and her mic works great.. Charging is easy. Carry case is a nice feature when not in use. I would recommend this to anyone on the Apple bandwagon who is looking for a quality headset which fits seamlessly in their Apple environment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods Max a full year review.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a full year with the AirPods, I don’t regret anything!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Can you hear me now

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loved the color & the sound quality.. works better because I like over the head headphones instead of earbuds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AIRPODS MAX

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, very comfortable, and great noise cancellation. I love the noise cancellation because I can used it every time I want to concentrate to do my homework or want to enjoy listening to music in a place we’re it’s to loud. I even used it some times to watch a series or a movie and it’s amazing!!!

    I would recommend this to a friend