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Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
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Customer reviews

Rating 4.7 out of 5 stars with 17920 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 17,920 reviews
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound quality and look of the headphones!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The only headphones you need!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones great material and safe for ears!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the Beats Studio and I’m loving the noise cancelling and the fit of these!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good but expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First the good: The sound is excellent as is the noise cancellation. In addition to noise canceling having an on/off option there’s also a transparency option which actually amplifies outside noise. That’s controlled by a well placed button on the top front of the right earpiece. The right rear has a Digital Crown like on the Apple Watch that you twist to adjust the volume or press to pause the music. Both are easy to locate and intuitive to use. The build quality is very good and solid and they are quite comfortable even for extended wearing. The ear pads are attached by magnets and are replaceable! This is great for me as every pair of over the ear headphones I’ve ever had have eventually worn out the ear pads and I end up just buying a whole new headset. The downside is that the replacements are $69 each. Which brings me to the bad: They’re expensive. Though you can usually find them for less than the $549 list price. I did, at Best Buy, plus I also got an additional $35 off since it was my birthday. These headphones are really best for people in the Apple ecosystem, especially if you want to use them wired to a device with a headphone jack. That requires an additional lightning to 3.5mm jack cable for an additional $35. That being said, I knew this all going in, bought them anyway, and I’m very happy with my purchase. Would really like to give them 4 ½ stars with the small ding for the cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Quality top-tier and Comfort outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These AirPod Max headphones are the best sounding and most comfortable headphones I have ever owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very solid headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Apple AirPods Max for a month now, and so far, I’m impressed. The transparency mode is my favorite feature these headphones offer. Since I have an iPhone, the ease of use is through the roof. My only problem with these headphones is the price and age. The cost, I feel, is too high, but the build quality is crazy good. I’m not sure if it justifies the price. The fact that these headphones are four years old and Apple has not given this product a refresh is bonkers. Even with the personal problems I have with these headphones, I love these headphones. I hope Apple will update these ASAP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves them.she uses them every day for gym. Happy with purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They’re okay I guess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good for about 2 years and then they start to act up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality and really nice features.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since most of my devices are apple, I gave a try to the airpods max mainly to be used for leisure and around the office, sound quality they are really good and you can listen to clear music and outstanding for videos with the spatial audio which I love, noise canceling in my experience on of the best if not the best in the market, and very comfortable to wear for long periods of time or on plane trips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ANC

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Active Noise Cancellation (ANC) is top-notch, rivaling industry leaders like Bose and Sony. It effectively blocks out ambient noise, whether it’s the hum of an airplane or the chatter in a café. Transparency Mode is equally impressive, allowing external sounds to filter in naturally for situational awareness. Spatial Audio, with dynamic head tracking, creates a theater-like experience, particularly when watching content compatible with Dolby Atmos.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    airpods max

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones for exercising and adjustable, they also sound great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for this. Brand new and as described!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comfortable and effortless, with minor issues.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had issues with finding overear headphones that wouldn't strain my ears after extended periods of listening. These have proven to be some of the most convenient and comfortable headphones I've ever worn. The pads are made with a breathable mesh and my ears fit into them without touching the drivers themselves. The sound is also excellent, with a good dynamic range that highlights details and provides bass without overdoing either. I have a few minor but regularly annoying issues with these headphones. Connectivity: They lack a 3.5mm headphone out, there is no USB audio to use these wired to a device, and they charge with a Lightning cable (a pro device in all but name that when paired with an iPad Pro or a MacBook, needs a separate charging cable). I have purchased the 3.5mm Apple cable and it is the flimsiest cable I have ever purchased aside from their official USB-C or Lighting audio dongles. If they had went the route of using the materials they use for their pro Thunderbolt 3 cable, I would forgive the requirement of such a cable to plug to any one of my devices that still have a headphone jack (including my MacBook). Most people do not need extremely-low latency audio (for things such as video/music production) so this will be a non-issue for them. For latency-critical work on my MacBook, it is annoying I have to use this cable which does not charge the device unlike comparable headphones that use USB-C audio which can power the headphones and bypass the internal DAC of the device they're connected to. These headphones lack a user-accessible power switch or toggle. There is a growing market of headphone stands that incorporate the magnets of the included case to put these into sleep mode, but my current headphone stand lacks these. When placed on the stand, the internal sensors detect that the headphones are "on" something, so they remain on and play audio from any Apple device I'm using. This prevents me from ditching the included (and horrible) case to use my own stand. All of these criticisms are aimed at features or characteristics that accompany a pair of headphones that are so effortless in every other way. They automatically pair with all of my Apple devices and switch between them depending on which device I'm actively using. The latency is good when watching YouTube or other content and they sound wonderful. The build quality is excellent and the engineering that went into the sound and wireless connectivity in this device must have been costly and difficult. Maybe I expect too much from headphones of this price range that feature all of the Apple niceties and annoyances, but they're priced incredibly high to ignore these issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones to use for long trips, had 10 percent lasted the airplane ride home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using these every day since I purchased them. Noise cancellation is solid. Would definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing quality. In the process of upgrading to the next gen and giving these to my daughter!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best sound ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fit, the sound. Easy clean stay put on head

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn’t be happier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly the best headphones I could’ve asked for. They fit in perfectly with my daily needs and over achieves at getting the job done. I dont get any type of discomfort when wearing for an extended period of time like others have mentioned. The bass and volume are out of this world and dont get me started on the noise cancellation… Its like im in a silent room i tell no lies. These headphones are just perfect!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my air maxes. Perfect for gym lovers, runners, and walkers! The noise cancellation and sound is insane!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase for my college football .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my son he literally have them on every chance he gets that's after playing college football, bathing, etc.He loves them

    I would recommend this to a friend