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Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
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Customer reviews

Rating 4.7 out of 5 stars with 17919 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 17,919 reviews
  • Rated 5 out of 5 stars

    Phenomenal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The air pod max has great noise canceling. The bass is deep and the mids are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfy, premium build, sound quality is excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are comfortable, cute, functional. They deliver exceptional sound quality and some of the best noise cancellation on the market, wrapped in a sleek, high-quality design. However, their hefty price tag I’m in love

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nuisances of the AirPods Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are an abundance of reviews on the AirPods Max, so in this review I do not go through the usual attributes, but rather focus on specific items/issues. Hope this helps. When you (a prospective buyer) are here, it’s likely that you have already done your research, and that you are set to buy it but might have some reservations. Yes, the aesthetic, sound, functionality, and build quality are awesome. Phone call quality is phenomenal. Just deal with the case or buy another one from a 3rd party. Let me address certain issues that many of us might have concerns: 1) Battery drain. Yes, it was an issue. The root cause appears to be the old firmware which causes the APX not to be (or at least consistently) in sleep mode when placed in the case and likely connected via Bluetooth or constantly trying to look for connected device(s). After the firmware update, the issue was reasonably resolved — please do not expect it to not lose less than 3% over a span of 12 hours. 2) Connectivity issue. In an ideal situation, when an APX is taken out of the case and put on one’s head, there are a visual indicator and subsequently an audible indicator that the APX is connected to a mobile device (e.g., an iPhone). Indeed, the sound is output to the APX from the mobile device’s source. However, at times, the sound indicator is present, with or without the visual indicator, and the APX is not connected to the mobile device. I have to manually connect the APX. After multiple resets, this issue appears to be mitigated, and only happens once awhile. 3) Weight & moisture/heat. After wearing for an extended period of time, there’s moisture and heat built up over the ears, probably due to the mesh material. For me, neither the weight nor the built-up moister/heat is a contributing factor in causing unbearable discomfort. In deed it’s very comfortable to wear. To some, I could see that the built-up moister/heat could cause discomfort. A brief removal of the APX could likely help mitigate the moisture/heat issue. 4) Observation—automatic music resumes. With the auto head detection’s being turned on, when the APX is taken off/removed, music pauses and will resumes upon sensing that the APX is put back on your head over the ears. However, I observed that the music is paused and can be automatically resumed only if the APX is removed no longer than 15 seconds. If there are more than 15 seconds, resume functionality needs to be manually activated. In brief, it’s a great wireless headphone at its price range with a few nuisances that not only can be mitigated, but are substantially outweighed by the positive attributes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a gift for my son he loved them perfect excellent headphones to purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wonderful sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazin. Crystal clear audio and when you turn on the noise cancelling i can hear my wife screaming at me. It’s like having total inner peace. By far the greatest thing in the world

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AirPods max

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There nice I wear them to work everyday I work in a factory where your not allowed to wear headphones but because of there presentation nobody knows there headphones they just assume there earmuffs there very nice and very well built and due to the Apple chip they automatically connect to my iPhone… but with all the good there is one bad thing I’ve experienced with these headphone’s I’ve had to reset them more then one time due to them not changing the steps to reset them is very simplistic and easy even for folks not very good with some other electronics such as cellphones and computers and just other things of that nature but they are one of the best purchases I’ve made this past year though for the price it’s pretty step for some folks I find they’re priced properly for the quality of the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones in this space

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried several pairs of premium headphones before I finally settled on the AirPods Max, which I've now owned for about seven months. I use them with my iPhone, iPad, and Windows laptop, and they blow all of the other options I tried out of the water. Sound quality, comfort, noise cancellation, etc.-- leagues beyond the competition. Although they are expensive, they are, without a doubt, my single favorite purchase of anything ever. After wearing them several hours a day every day for the last seven months, I have experienced two cons. First, they're significantly heavier than competitive headphones, resulting in the band pressing uncomfortably into my head after a while. If you experience this, I've found that removing them for all of twenty seconds eliminates the issue, making them feel as comfortable as ever. Second, the ear cups have begun to smell as a result of, you know, direct contact with a bodily orifice for extended periods of time. I have not experienced this with other headphones, even the pair that I had for several years. However, I eliminated the smell with the same spray I use for my running shoes, and there's no damage. In all other ways, I have experienced no discomfort, damage, or other downside. I would highly recommend this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality and comfort.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these kind of impulsively, (due to sale)I am by no means an audiophile, but comparatively to Beats Pro/ Buds pro that I have used before the quality of the audio is much better. They are quite comfortable I fly a fair amount and I plan to use them for their noise cancellation/ comfort benefits. I was between these and the XM5 from sony which also had really good sound quality per testing, but the apples felt "sturdier" subjectively.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best noise cancellation i’ve ever expreinced.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best set of headphones I’ve purchased. The noise cancellation is brilliant. I have small children that like to run around the house. When i want to block out the noise and go into my own little world, these come in handy. For the gym they work well to cancel the environmental noise as well. Good for focusing up on reps or a nice run. I do not recommend them for high movement, and intensity excercises, as these are not the most tight fitting headphones. If you run fast or do alot of movement, they may fall off. But no worries. These babies have a very sturdy build. The price point can be slightly reduced though. But overall, great headset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPod max summery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great, I used them for the gym and I can’t complain. The noise cancellation comes in clutch especially when you just want to relax and just focus on your music, I was apple to connect this to my Apple TV so when everyone is asleep I feel like I’m in the movie theater even tho people around me can’t hear what I hear. Even though they aren’t water proof there are extra feature where you can make it water resistant and for cheap. I love the volume butter it’s super smooth and easily adjustable. Hope y’all love them like I do

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best on the market!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total noise cancellation! I have to get her attention to talk to her. She loves them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones I’ve ever had

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best pair of headphones I’ve ever used. The sound canceling is too notch and they feel like they’re made with quality material. Can get a little heavy on the head after a while but, still comfortable around the ears.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked the AirPod Pro maxes, but it did have some minor setbacks such as you can’t turn them off unless you put them in the case it’s not sweat or water resistant Also, they are pretty heavy so if you wear them for a long period of time, your head will probably hurt. Some nice things about the headphones though is that you can change the earcup for like $70 if you want to change the color of them or if they get dirty, it is very good quality of material so they’re pretty durable. It has quick connections between like your phone, your iPad and your computer for more efficient usage. Overall, I’d say it’s a good purchase but they are a little expensive but if you want quality, I would definitely get them or wait for the next generation coming. I think September.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need better charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great but charge doesn’t always hold, also cord to charge doesn’t always work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, good color and of course Apple is the BEST

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones , good sound to bass to overall useful everyday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this headset! sound quality is top notch and awesome to wear them out anywhere

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Terrific headphone product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product great sound. The noise cancelling feature is awesome great for watching movies and listening to music.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great!!! 90% worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted these headphones for a long time because I thought they were really cool, the noise cancelling had always been one of my favorite features on the air pod products. The detachable ear part caught my eye as well. I love the color options and everything. However, once I started to wear them a lot I noticed with my glasses and even without, the headphones were so tight they were cramping my head! Not to panic, I researched on Reddit and others were experiencing this same issue. The conclusion was that they needed to be stretched out pretty far to loosen up. They don’t break, they actually stretch pretty far without breaking. Whenever they are right I stretch them in intervals. They feel better after that. One person put theirs on a basketball to stretch them out and they didn’t break! They’re very high quality and they have GREAT sound so I was glad I was able to get them to stop hurting my head. Of course there are other effortlessly comfortable headphones on the market, but with everything else that comes with the apple ones they’re definitely worth it!! Everything else about this product is truly seamless.

    I would recommend this to a friend