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Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
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Customer reviews

Rating 4.7 out of 5 stars with 17931 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 17,931 reviews
  • Rated 3 out of 5 stars

    Great headphones- Too heavy, too expensive though

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was on the fence about these headphones for a while after they came out. I already had the Bose NC700 headphones, so I didn't NEED new headphones, but I've fully drank the Apple kool-aid so the attraction was there. I finally broke down and purchased them. I used them for about 2 weeks including several cross country flights. In the end, I returned them to Best Buy as there just wasn't enough improvements there for the huge cost increase over the Bose. Pros: - Great sound. Really solid sound with great range. It's truly impressive. - Good Noise Cancelling. Works great, but really not better than the Bose. I like that Apple kept it simple and NC is either on or off. No annoying multiple levels like Bose or Sony. - Solid build. No plastics here. These things are built like a tank. - Great switching between Apple devices. I switched between an iPhone, iPad, Macbook, and AppleTV seemlessly. It made things so easy. Cons- - Heavy. That solid build I liked came with a big weight penalty. These were extremely heavy compared to the Bose and it bothered me after an hour or two of wear. Because of the weight, the headphone shifted often when I moved and I'd have to readjust them. Every time I grabbed the cans to readjust, I would hit one of the buttons and pause the music or turn off the noise cancelling. I could probably learn not to do this but over 2 weeks, I did this a lot. - Hot. The ear cushions were very comfortable. I thought they'd have more breathability than the faux leather on the Bose units, but I was wrong. My ears got very hot and sweaty after just a short time wearing them. I could see visible moisture in the cans when I took them off. This never happened with the Bose. - Case. The case is ridiculous. Seriously, it's embarrassing. It covers the cans, but I was constantly worried about the fabric on the headband tearing while in my backpack when travelling. I ended up buying a $30 case off Amazon to protect them better. Also, while in the Apple case, the low power mode only kicked in occasionally. A few times I went to bed with the headphones at 80% only to take them out the next morning at 20%. Really annoying. Just put a power button on it. - Cost. Even with a $50 discount while on sale, these are VERY expensive. Despite how much I liked the sound, NC, etc. They were just not worth $200 more than the Bose. Maybe gen 2 will have a lower price point and a workable case. I'd definately consider them again, but these ahd to go back for a refund.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods Max

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Max offer outstanding sound quality, top-tier noise cancellation, and effortless integration with Apple’s ecosystem, all in a sleek, premium design. Despite their high price and slightly heavy build, they provide an unparalleled audio experience for dedicated Apple users.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Recommend (For the Indecisive Buyer)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones so much! A great transition from the Airpods. I thought I wasn't going to use them as much, so I was questioned about making such a big purchase, but I have figured out how to incorporate them into my everyday routine, including working, self-care activities, and doing basic tasks around my home. Podcasts and music sound so much clearer, along with calls. I highly recommend purchasing protective coverings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellence

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First they look great. Second they feel great. Third they sound great. They connect seamlessly to all of my Apple products and the battery life is terrific. I Would recommend to anyone wanting the same quality as the AirPod Pro, only these won’t fall out of your ears. I like that you can accessorize and make them fit your style.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop happy with it I will recommend to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love em

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yep No regrets and I’d buy em again if I lost them :-) Best sounding ANC headphones on the market - my favorite cans are B&W ans Sennheiser (wired) and the APMs besting Sony B&W and Bose for best ANCs. From long term comfort, incredible soundstage and amazing instrument definition; from the decay of a piano key to the shimmer the high hat jazz splash - details are there. And the master tracks and lossless audio; amazing. Watching movies is another 10/10 for Apple. Seemingly below 20Hz with the boom you’d expect in a theater to the spatial audio supporting ATMOS, DTS & Dolby 5/7.1. All of which are supported fully only by iOS and Apple devices. I still love the sound matches up with the S21 but the ‘extras’; bells and whistles if you will, are Apple only. Price is justified.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More than worth the money.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly bought these with the intention to try them and return them. I was very hesitant to spend 550$ on a pair of Apple headphones. I have a pair of Focal headphones that were about 2k$ that I do my night time listening with. These headphones exceeded every expectation I had for them. These are remarkable, the sound quality, the bass, the noise cancelation all are the best I have heard. I have over 10 pairs of headphones and these are my most used. These are underpriced for the experience they give. I absolutely love this product, and would say to not hesitate to grab these. Welcome to the world of amazing audio...speechless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are absolutely amazing. The most comfortable headphones I’ve ever purchased. The sound quality is amazing and the noise control is out of this world. It works amazingly well, I can’t hear anything going on around me when I press that button. The battery life is great as well, I can go days without charging. Love the blue color as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pretty in pink

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my Godchild, she Says there the best. Not to heavy and the sound is incredible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Able to focus on my workout!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had regular AirPod pros, and these are a game changer when working out. No longer do I have to worry about an ear bud popping out while on a run or bike ride. The charge lasts long, the sound is just as top notch as the other AirPods.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. Just kind of wish they were cheaper but they’re amazing other then that. Kind of sucks they’re not water proof or even resistant. Good battery life and ease of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium Sound headphones!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Max offer excellent sound quality, active noise cancellation, and spatial audio with dynamic head tracking. They are comfortable with a sleek design and have a battery life of up to 20 hours. However, they are quite expensive but worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best sounding headphones I’ve ever bought. They have amazing noise canceling capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple girl for life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best course cancelling and sound quality. Theres nothing like it. I work out 6 days a week and the battery life is unmatched

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not impressive

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to existing and less expensive BT headphones: Pro: Ear cups are removable for cleaning. Device is tied to your Apple ID account. Con: Video streams randomly stop even when Automatic Head Detection is off and Spatial Audio isn’t setup. (It’s the AirPods because pressing the Digital Crown restarts the stream. AirPod Pros do the same but there’s no DC and the stream has to be restart from the display.) Squelching or sound from one ear cup, and difficulty reconnecting or syncing. There is a Connect To This Device feature that I’ve had to turn off due to owning multiple Apple devices with BT always on. I will go with a less “smart” headphone on my next purchase. I wish manufactures did more real world testing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Airpods were great even after 2 years of everyday use. Have not had any issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I’ve ever had the pleasure of owning, so glad I threw down big bucks on these. The noise cancelling is exceptional, I use these to play darts in a busy bar with a DJ blaring hip hop on the weekends and I cant hear that at all. Also, if someone starts talking to you, just hit the button on top and it converts to transparency mode allowing you to hear your surroundings. Sound quality is excellent, battery life is excellent. My only gripe is the stupid, ugly storage case that comes with these in which you are forced to use to put them in the lowest power save mode. Highly recommend otherwise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easiest set up so far

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

     I have one of these headphones for a long time and then I was finally able to get them. I love how soft they feel on my head. The only thing that I don’t like is if I shift one year off just for a little bit so that I can hear what’s going on around me the sound stops so that was something I had to get used to. While it works fine on Apple products, there is a lag between the audio coming into the headphones and what you may be able to hear on your laptop if you are using a PC and Microsoft teams just an observation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with my Air Pods Max. Noise cancelling works perfectly; listening to my music marvelous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top on wish list

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product my daughter loves them. Had the color we wanted. There was a discount too

    I would recommend this to a friend