Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
Loading...

Customer reviews

Rating 4.7 out of 5 stars with 17931 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 202 Showing 4,021-4,040 of 17,931 reviews
  • Rated 5 out of 5 stars

    Take my money!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as gift for my daughter at Christmas. Of course there’s a Dad tax and I had to try them out after her. Wow!! Take my money! These things are amazing. Sadly I’ll be buying a second set for myself. The quality is unmatched. They are lightweight and hold a great charge.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my headphones … there so comfortable and the music is loud I love em!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    outside ear cuffs gets easily scrathed..noise cancelling is awesome, good product overall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods Max - BEST all around iOS headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE the seamless connectivity! No off or on buttons!! Truly the very best iOS headset; hands free call answer, Siri reads incoming texts and can answer them, GREAT noise cancellation, and they sound AMAZING!! You can even use them with your apple TV! Take the plunge…you’ll be glad you did ☺️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money I guess

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves these headphones. And the out sound block. There really big but she's only 12 so they look huge but really cute.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air Max

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had these for over a year now and theyre still as good as when i forst got them. The canceling on them is great they sound great i really love them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Air phones pink

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them!! The sound is so clear and it blocks out surroundings noise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless and Amazing

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The connection to the apple system is seamless. From the second I slide them on my head they immediately connect to my iPhone or iPad. They have an amazing noise canceling system. Honestly, amazing all around.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great in Almost Every Way, But the Negatives. . .

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Max are great in many ways. Supreme connectivity to all Apple Devices; arguably the best noise canceling on any headphones; contains the best transparency mode on any headphones. But there is one major negative that was a huge downfall for me personally. The headphones structure doesn’t fit my head. I do wear glasses and that is part of the issue I had; however, even without glasses, I found the comfort to be lackluster. The top headband is like a mix between traditional headbands and new ski mask headbands offered by companies like Corsair and SteelSeries. This headband blend doesn’t work for me. In addition, the super soft and almost goofy ear cushions lack any form of “suction” and make it nearly impossible to stay on my face. If you’re charging almost $600 for headphones, they need to be ABSOLUTELY PERFECT in every way. The AirPods Max are not. Overall, I was extremely disappointed and ended up returning them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Headphones on the market

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything about the airpods pro max is perfect. To the design, color options, portability, and of course the main reason everyone wants to own any headphones, the sound on them is amazing. I bought 2 of the Airpods Pro Max on this order! One of for me and my girlfriend and she really loves them also!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for work and leisure

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these every day for work and at home. The noise canceling is great to block out everyone in my office talking around me. The transparency setting is great for when I need to be situationally aware. One of the best purchases I’ve ever made!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the looks, volumes are vibrant. Noise canceling makes music and phone calls experience great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Sound Quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connects fast, sound is best with noise cancellation on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great headphones

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound quality is great and fit nice. they are adjustable to which is great, definitely worth the price

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Believe all of the hype

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price of these luxurious headphones I couldn’t beat the price. The sound quality is unbelievable. I haven’t put them down since I purchased them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. We love this and will recommend it the sound is amazing and we love it so much and will definitely continue to use this brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great NC. Excellent design

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Airpods Max. Great Noise Cancellation. Highly recommended for long flights to cancel out the background noise and get some good rest.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just OK. Only worth it if you have iPhone or iPad.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like these but all I can say is they are OK, and for $550, that’s not good. Pros - integrates well with Apple products - premium feel and nice controls - noise cancellation and transparency mode are the best in the business - comfortable Cons - doesn’t get loud enough (and I don’t normally listen loud) - bass is so-so - clarity just ok. I’m not hearing things in songs I hadn’t previously. - case is a joke for the price - no power off button is annoying - the sound is average; there is definitely no “wow” moment when you first listen to them. - ears get warm even though there is a decent amount of sound leakage - messes up your hair due to the fact so much weight is on the headband. (For girls with hair pulled back this won’t be a problem.) There is very little squeeze produced by the headband which means no weight is supported on the sides…this is also a cause of the sound leakage and reduced bass.) - made for larger heads. I have a big head and have it adjusted almost all the way down.) I have a pair of (wired) Senheissers that are $90 and sound so much better. These are a miss for Apple. Still, if you are alright with average sound, the ease of use, premium feel, and good controls MIGHT make up for it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Loves them. !!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for my granddaughter, was over joyed when she opened the box to see Apple Air pods. !!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods Max

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other worldly sound quality. Premium Build. Don’t look at the price, just swipe.

    I would recommend this to a friend