Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
Loading...

Customer reviews

Rating 4.7 out of 5 stars with 17919 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 790 Showing 15,781-15,800 of 17,919 reviews
  • Rated 3 out of 5 stars

    Not for everyone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent but DEFINITELY not worth the price , at this point Apple is bragging that they have us in their pockets , the quality on my Sony wthx3 is practically the same vocals wise and bass is much better on my Sony headphones , noise canceling I would have to give to Apple but definitely doesn’t justify the bonus 250$ price tag, also the crown dial continuously gets turned up and down (volume) when messing with song changing and noise cancelation .

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    very good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my daughter loves them and they do what they say they do, also comfortable but a bit pricey

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just perfect. And service and product. Thank you and

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great head phones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ever but they were a little pricey

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift for my husband

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my husband and he absolutely love them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great audio but already having issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these on February 2, 2025. As of December 2025, they are experiencing connectivity issues with my phone. While they perform well otherwise, for a $500 product they have not met durability expectations.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    If you own Apple it’s a must buy

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing sound. Great for watching movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple has done it again another great apple product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5/5

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Sound amazing and feel amazing!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Them

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are some of the best headphones I've ever had!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple nerd

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought two pair and love them working perfectly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones with great sound. The sound is very crisp and i enjoy the spatial audio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the the money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it..if you can't afford it. It's not for you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth every penny???

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Sound is unbelievable. Only bad part - the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Head Phones Great Sound Very Durable Easy To Use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expensive option

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are pretty heavy and overpriced. There are other options that have similar sound quality and functionality for half the price. I also don't love the fact that there is no option to attach them to an earphone output with a wire. It would be a nice option to have, in order to listen on older audio equipment.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It worth the money

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest, these are very overpriced. The transparency mode is great, but the lack of cables to work of the plane is rough. Bought an additional cable but it failed to work. Ended up having to get a 3rd party Bluetooth broadcaster and connect to it in order to hear the movie. They are noticeably heavier as well. Do not recommend wearing them outside for things like workouts. Save your money and get the airpod pros

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unexpectedly & Highly Dissapointed

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m in no way an audio expert but when I researched these, I was astounded at how many raving reviews there was. Very few bad ones compared overall. I can look past the weird case and the weight of these and for the price, yeah It’s absurd however I convinced myself like with anything Apple, I’d be happy and impressed. Especially with all the glowing reviews and hype they got with popular Tech YouTubers. Got them home, paired them and put on a song. It was an IMMEDIATE nope for me. Now I gave it about 30 minutes of different songs and genres and I even engaged the different modes; transparency, spacial audio etc. and it still didn’t cut it for me. Everything sounded mildly muted/under water, tinny, distorted. Could not get a clear, balanced playback except with a few songs. Now the ear cups…terribly itchy and rough feeling. Made my ears and neck sweaty! The volume output is mediocre at its highest and they just don’t justify the price. They went back right away and I exchanged them for the new generation Pros. Far more superior performance and half the cost. My Beats Studios are far better for an over the ear option compared to these. It’s almost comical that these were so terrible from Apple. Price should respectfully be around $189 and that’s mostly just for the brand and build quality. $20 is soley reserved for the performance.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Too bulky

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality was mediocre and definitely too pricey

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Apple headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all great product! One thing however I’m not a fan of the case it comes with as it doesn’t offer much protection

    I would recommend this to a friend