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Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
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Customer reviews

Rating 4.7 out of 5 stars with 17919 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 800 Showing 15,981-16,000 of 17,919 reviews
  • Rated 2 out of 5 stars

    A Rare Miss From Apple

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First the good - battery life is good, and connects easily to your Apple devices. Now the bad. The noise canceling is not nearly as effective as AirPod Pros. I kept thinking there was a third level after "on" that would truly shut out the world, but voices come through loud and clear no matter the setting. There is also this weird high pitch sound when you adjust them on your head. Finally, my jaw started to ache after a few hours from the way the cups were sitting on my head. All in all very disappointed and ended up returning them.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Too heavy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too heavy on your head …wouldn’t suggest using or buying

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great build and sound. Holds charge fine over the period.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great and very comfortable to wear. They also charge up pretty fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Air max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very confortable not the sound that I was expecting

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Pro max headset 2022

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable only problem is there’s no On/Off Battery drain out

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. If you’re a fan of AirPods, these are a must have. Still a bit pricey.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Battery life is not that great but compared to my Sony noise canceling far superior

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Firmware Issues

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning a few pairs of AirPods and Apple-made Beats headphones with ZERO issues, I thought it would be a good idea to step up and get a pair of these. I bought these to use with my AppleTV after the wife and kid went to sleep at night so I can watch my shows without keeping them awake. They worked great for a couple weeks and then mysteriously developed a connection issue. They will pair with the AppleTV but lose connection every time you shift them on your ears. You can't lift one or both sides off without losing connection. I tried turning off head tracking but it's still the same result. I have to manually restart them to reconnect. Also, I can't pair them to anything other than an Apple product. It doesn't go into pairing mode when I hold the noise cancellation button like it's supposed to. I'm also experiencing battery drain issues while they're in the case. All these issues coincided with the current 4E71 firmware release in May-2022. Now it's mid-July and no new firmware has been released. They are basically useless and have been collecting dust for over two months now while I wait on the new firmware that might fix it. Surely I'm not the only person with these issues. Apple needs to fix this. Other than that, the sound was about the same as my Beats Studio or JBL 660NC headphones. They do have good noise cancellation. Overall these were a waste of $500 and I would not recommend them to anyone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I am apple fan boy! nice sound but low volume

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    from the title. I am an apple fan boy believe me. I bought it and Bose but ended keeping the Bose, why: 1- nice sound separation but killer low volume ! 2- nice sturdy design but really heavy on head after little time. why I kept Bose 700: 1- not strange like apple max but more comfortable (less weight as well) 2- sound better! yes believe me, I am sadly saying that! and more volume with hurting your ears! 3- more affordable 4- surprisingly works good with apple devices (main point for an apple guy!) I can tolerate all cons but not low volume. that volume doesn't worth the price tag!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    iPod max review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is excellent with superb battery life but cannot wear too long due to its heaviness and tightness. Noise cancellation is less effective than that of iPod pro 2. I compared the two during the flight. Recommend iPod pro 2.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple failed on this one. Quality is good, however, there are much more affordable options that have the same features

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great sound with some issues

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is outstanding on these, however there are a few hiccups. Recommend only getting them if you have an Apple device. Android? stay away. -No direct power off button, uses an ultra low power mode when not detected -They tend to clamp down and can be very uncomfortable (why I personally returned them)

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Apple Air Pods for many uses on

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well-Balanced to Listen Classes and Genres of Music.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Compressor

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume level is alright, a little bit bass would be nice.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and the noise cancel is amazing. Fit well on my head.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AirPods Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricy, but great if you own other Apple products and if you can snag a pair when they’re on sale

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Airpod Pro Max

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really worth it. Don’t get me wrong, they sound amazing and look good, But they keep on slipping off with any movement and get heavy after some time with them on. I wouldn’t recommend

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty cool

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the comfort ; overall they are a good headphone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fantastic audio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality and color is beautiful. Battery life is good too!

    I would recommend this to a friend