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Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
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Customer reviews

Rating 4.7 out of 5 stars with 17919 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 804 Showing 16,061-16,080 of 17,919 reviews
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite heavy. Not great for any activity other than sitting still on the phone or using computer. Noise control is very good and sound !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple AirPod Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp clean sound. Overall, good quality headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing, buy them you won’t regret it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing. Noise cancellation, sound quality and comfort is amazing. And as all airpods, the connectivity with multiple apple products and features (such as autoplay and switch audio to headphones when you put the headphones on, as well as pause and switch to phone audio when you take them off are great). They are a little bulky, but that comes with the territory of over the ear noise canceling headphones (similar to sony xm5 or bose 700).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing, however a little steep in price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! However probably not worth the steep price they are compared to Bose.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great but not worth the spend imo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great, color is great, just not worth the money in my opinion.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality but I would prefer them to be a little tighter to my head

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great especially if on sale

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones glad I waited because I saved about $90. Definitely buy if on sale

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Good headphones but not for the price

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones feel really good quality but dont really work too good if you have a big head, also the bass isnt too good on them, but apart from that the rest of the mix is decent.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great headphones but overpriced

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones but overpriced, they sound good but for the price I’ve heard headphones that sound just as good for half the price

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great but…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio but 4 star because it’s so expensive. Would be worth it if it was 300-400ish

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Apple Headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product not worth the price of it. They work well and feel great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Amazing but the battery life is it's downfall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing but the battery life is horrible. It drains a lot of battery even when not in use and put in the case. I ended up returning these headphones because the price point could not be rationalized based on the battery life.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sony’s are better value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound stellar, but to the non-audiophile it is simply not worth the cost especially when the Sony’s sound better. These are definitely more comfortable though so if you’ve tried the Sony’s and don’t think they will work long term, these would be what I’d choose. But for the vast majority of people, I imagine that won’t be the case.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphones minus weight.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sounds give headache after hour of usage. My Bose don’t and these do which suck.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good pair of headphones, but not out of this world

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well, but less comfortable than the Bose noise cancelling headphones.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too heavy for headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphone didn’t fit well on my head, and the headphone was very heavy which makes it uncomfortable. However, the noise cancellation is great, and they come in nice colors. The price is significantly higher than competitors

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Amazing headphones, can't recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm going to echo what some others are saying here. These are the best headphones I've ever used, save one issue - the phantom battery drain. I wake up every day to these things being just plain dead. My guess is because I have all things apple (MacBook for the road, imac, iPhone, iPad), and I've shut down automatic switching on all of them, but it still has the drain. On the positive, the best transparency, the best noise cancellation, and the most comfortable over-the-ear headphones. Sound is a 7/10, as I prefer the mids of the bose more, though these are still excellent. Fix the battery issue!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    What You Would Expect From Apple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're exactly what you would expect from Apple--they're stylish, they work well if you're already in the Apple ecosystem, and they're way overpriced. You can get the same quality earphones from several other companies at half the price. If you're willing to pay the price simply for the name brand and for some flex power, go for it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not to happy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stoppped charging and it hasn’t been a year. Overall they are nice but for this piece they should be working.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    AirPod max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones were decent; sound quality was definitely there but they often left me with headache after using them for too long

    No, I would not recommend this to a friend