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Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
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Customer reviews

Rating 4.7 out of 5 stars with 17918 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 812 Showing 16,221-16,240 of 17,918 reviews
  • Rated 3 out of 5 stars

    Bat Bluetooth

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is no than I was think it will work. Some times turn off and is with battery

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Sold my kidney

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed the sounds quality, but just too expensive.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Love the Headphones but Defected!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these headphones on Black Friday. I loved them so much BUT when I would take phone calls, everyone said it sounded like I was very far away. This is a deal breaker for $550. I went back returned them. The next week, I bought new ones because seriously I loved these headphones. They were defective again! Ive been threw 3 pairs of Airpods Max at Apple and Best Buy and each one has been defective.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok, not worth the price at all.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clunky fit, uncomfortable for long listening, excellent noise cancelling.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sounds bleeds through

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always had noise cancelling items but these bleed through… the noise can be heard from the outside

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Over ear headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as loud as I like. these headphones are great sound quality but not that loud. I prefer the old Dr Dre Beats over these.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    love the headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loved these but ended up exchanging for the black pair, the white scared me and i assumed it would yellow after a few gym trips

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, but not $500 good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price. I’ve owned better headphones that are for gaming. Not saying these are bad by any means, the materials especially. Just not worth $500.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fake Airpod Max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an open box item, we took the item to Apple to get Apple care and was told that it was a fake. Best Buy claims that the product is verified and inspected but we received a fake product. We requested a refund they told us to mail the item back we are still waiting for our refund. The representative did not offer to replace the item for us...customer service was not helpful/friendly. Be cautious when buying open box items from Best Buy it may be a fake product!!!!!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple airmax pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best over the ear headphones. Apple went all out on these.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is nothing special.its a little too big for working out. I’ve had it for a month and prefer AirPods over these

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good but nothing crazy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like these headphones and find nothing wiring with them although i don’t think they are worth what they are retailed at and believe you could find something better for the same/cheaper price.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Airpods max

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound not comfortable enough and very heavy airpods pro 2 are better

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay sounds, heavy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large and heavy on your head. Sound was okay. Tried out a few different options. Went with something lighter.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very low quality product. I paid 550+ and it only lasted a year and a half. It disconnected often while in use. Last week it disconnected for good and now it’s a paperweight. I was informed by apple that it will cost $299 to repair. I would not recommend this product to anyone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Love them for functionality, not price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing noise reduction/cancellation. Single press of a button makes all of the loud noise at work go away, allowing me to listen to my stuff at lower volumes and have less earaches

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airpods max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very loud. Noise cancellation is amazing. Worth the money

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pay for it, was great and came perfect, just the Asociate at the store told me a date and it came 3 days more

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cannot wear glasses

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I wear my glasses with the Airpods Max if gives me a massive headache. In addition, the sound isn’t that great coming from my computer. It sound excellent on my iPad which is bizarre.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Air pod max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are okay, I wish I got a different color Also they are easy to get dinged up

    I would recommend this to a friend