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Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
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Customer reviews

Rating 4.7 out of 5 stars with 17919 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 817 Showing 16,321-16,340 of 17,919 reviews
  • Rated 3 out of 5 stars

    Apple Headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great, the design is great, but the headphones have my ear sweating after twenty minutes.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Apple air Pro, Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is high in my opinion for the sound quality. they fit good built well.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Electrical problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so disappointed ☹️ I purchased these for my granddaughter for her birthday. I see that the return policy has ended on February 5th. And it is now March 8 and they are starting to malfunction. The left side has static and comes in and out on the speaker and sometimes does not work at all. For these been as expensive as they are I should be able to come in and exchange them for a new pair that does work There is obviously an electrical error on these that I purchased it seems to be unfair that the return date is February 5 only a few days after she receive them and now all of a sudden they don’t work and it hasn’t even been over a month.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    quality, over priced

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Apple device compatibility. easy switching between apple devices, good for indoor use cons: over priced, outdoor use is not that good. not good when driving car

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Green Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound!! Pretty color. But I had to return them because I couldn’t keep them on my head when I bent or turned my head around. They are too expensive not to be 100% satisfied. Boo hoo.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Mid falls off during exercise and a bit too heavy

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound qualitly ok expected a little more loudness and base boise cancellation onnoint tho

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They are ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are identical sounding to the air pod pro but double the price. I personally wouldn’t have bought them but it was what my kid wanted.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Swing a miss by Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m sure the headphones are fantastic. Unfortunately, I never got the chance to use them as there were open box, but Best Buy forgot to have the owner disassociate their Apple ID. So I had to return them and they didn’t have any other open box in that condition. Don’t buy open box through Best Buy for Apple products… bummer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    "silver"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't expecting it to have white but a silver all through.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the headphones, great color selection. The price was just a bit much still super cute and comfy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of time and money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to try these out because I’m a big Apple fan but these were absolutely horrible for the below reasons. 1. You can’t power them off so they are always on draining battery. 2. The case it comes with is a joke 3. I got barely 12 hours of play time before they were dead 4. They are extremely heavy compared to my Sony XM4s 5. Price point is way off for what this is and what’s on the market I will be returning and going back to my Sony XM4s

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So Far, So Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came as stated “Open Box” condition: Excellent. There were no marks or scratches and it doesn’t seem used, it looks and feels brand new. Lightning cable and booklet were in the box as well. Happy with the purchase what a great discounted price, they sound Amazing!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think overall it's good as doing the same quality that Apple always does!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good but cant wear for a long time. Also not super gym friendly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mixed feelings

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality but just overall too big for my liking.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A stellar sounding headset with some minor flaws

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is quite impressive. Fit over my ears is good, but feel like the cushion material could be slight more comfortable. Are there comparable sounding headphones that are less expensive? Perhaps, but the tight integration with the Mac universe is a huge value proposition that I really enjoy. Definitely recommend getting an inexpensive carrying case as the included car doesn’t offer much protection while traveling.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too heavy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great, but it is heavy might hurting your neck if wearing it all day.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    They’re okay

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s really nothing special about them, they sound like regular headphone. It is a hassle with how big they actually are.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Save your money - absolute trash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give these 0 stars I would. Dre Beats Studio or Sony WXH (however they are) are wayyyy better. These are nothing but things to feed the ego. Music quality is less than Dre Beats and if you get these to workout they’re too big and chunky and they will constantly fall off your head. I’m Mexican I have a large head and these things still fell off or kept falling down. Waste of money you might as well just burn $500 with a lighter

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t Connect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wont auto connect and stay connected. Sometimes I will connect and then you can’t hear any audio. Had to return

    No, I would not recommend this to a friend