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Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
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Customer reviews

Rating 4.7 out of 5 stars with 17931 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 822 Showing 16,421-16,440 of 17,931 reviews
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Bought this as a Christmas gift for a family member. I havr been using the older Gen AirPods, but I can see why the hype on these devices. Great sound quality, premium feel, vibrant colors, seamless pairing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Bought this as a Christmas gift for a family member. I havr been using the older Gen AirPods, but I can see why the hype on these devices. Great sound quality, premium feel, vibrant colors, seamless pairing

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ugh

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate hate hate the fact that there is no turn-off button even though it has two working buttons. I could just shut it off and save battery but instead, it knows when its not in use and goes into a battery saving mode...like what? Other than that it fits ears comfortably and the noise cancellation is perfect.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Returned, Sony XM5 are superior

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I basically have Apple everything, including a $20k Mac Pro. I really wanted to like the AirPods Max and there are some things I like about them. It’s cool how integrated they are into the Apple Ecosystem and how easy it was to fire them up. The sound is horrible for any music with climactic moments. They are fine for voice and some music genres, but they are nowhere near what people have praised them to be in all the reviews I watched before getting them. Within the first hour of receiving the AirPods Max, I played some of my favortie songs and the peak moments were just FLAT! My wife said she saw the disappointment on my face. I did some more research and decided to get the Sony XM5 and tested several songs, there literally is no comparison. The Sony XM5 beat them by a longshot. Several reviews said the Sony’s are a little better—wrong—there is a big gap. It’s simple, buy them both and test them yourself, you’ll return the AirPods Max just like i am doing.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ehh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was really good and so was the noise cancellation. Sadly had to return bc of the way the headphones hurt my head. After wearing for about an hour your head starts killing you and I developed a migraine bc of it. Plus it doesnt hold a charge very long.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones were overall amazing sounding and would have kept them if it wasn't for the build of condensation you get after normal listing use.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good headphone but terrible price

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too heavy and not great for outdoors as it can slip off your head if you turn or turn your head too fast.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Apple Air Pods Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of other brands out there with just a good sound quality. But couldn’t get past the weight issue.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth $450

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very good but I really couldn’t keep them they weren’t $450 good Sound and build quality is great but the price is way too much

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Headset heavy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset it's heavy to my head makes me headache.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Airpods Max

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They just don't fit right, make me look like a space alien.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lots of issues

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned these headphones for over a year and had them fail 3 times. I sent my headphones in for repair nearly 3 weeks ago and they've been sitting in the repair depot collecting dust because Apple can't even manage to keep their repair parts in stock and they refuse to send me a replacement. I hate to make this review because when it works it's truly my favorite noise cancelling headphone but I cannot recommend these until they iron out these issues.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Button and control not great, sound good, not best for sleeping

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Issues issues issues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones feel good on my head i just had issues over and over good build bad execution

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Total fail

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Airpod max is not ready. It provides great sound but it's bluetooth voice capability while on the phone, is very poor. Callers on the other end of the phone complain they can't hear my voice too well--very low. Also, the battery went on mine after a year. It does not charge anymore after multiple resets and troubleshooting tasks. Totally rip off from Apple.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Different Color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping this headphone would be pretty close to black as the name as description suggestion, but it is more gray than black

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Overpriced

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As alot of others have said, they’re great headphones but very overpriced.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth 500$ worth of just headphones. You can get 200 or less headphones and probably feel and have same specs

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not Apples best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound but a bit over priced and bulky. I would stick with ear pods

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    True Noise Cancelling

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones provide true noise cancelling. They are sleek in design and automatically connect to the device you’ve initially set them up on. They are comfortable on rhe ears and head even with a lot of hair.

    I would recommend this to a friend