Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
Loading...

Customer reviews

Rating 4.7 out of 5 stars with 17931 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 825 Showing 16,481-16,500 of 17,931 reviews
  • Rated 3 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not comfortabl needs less compression on the head .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is amazing - but I expected nothing less. They are comfortable for long periods (I have worn them on flights and for full day of Zoom meetings). Mic is very clear for calls.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice sound quality

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound/ material Quality is top tier! Product is way Over priced.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like them but have an issue that they are added to someone else iCloud

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Falls off easily

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loose fit and heavy. Not ideal for working out. Falls off easily.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    N/A

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not what i expected for the price …………,,,,,,,,,,,,,

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Apple delivers

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally i like them a lot. Little on the heavy side but noise cancelling on a plane is great. Some people will say they cost more than ither brands but for me they are worth the price

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Best in INITIAL Quality.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these towards the beginning of July and for the first month and a half the sound was decent, noise cancelling was excellent and most of all you could wear these for 8 hours and not really be able to tell. Unfortunately as of 8/16/2021 there's already a constant static and audio replay is miserable. I've done nothing but pamper these headphones and I'm a tad disappointed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the warranty expires, the AirPods Max does not work and its cost is not equal to its maintenance

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    meh

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good headphones but for the price you can find better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stolen ! Terrible customer service

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    0/10 my item was never delivered to me by Best Buy it was stolen i got a police report and everything and no one did anything to help to me i just lost my money and i called everyday i cried i begged i legit had the police verify and best buy did nothing

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Returned and got the bose 700s.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple could have done something special here but what did they do, took beautiful sound and noise canceling, put it in a heavy frame that does not fit the head right, are very heavy and overpriced. Even for a fanboy like me. I ended up buying the bose 700s and am very happy with them .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Doesn’t get more luxurious than this.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially bought to replace my work headphones, I was blown away with how gorgeous it sounds. The blue mesh was a bit darker than I anticipated but its still beautiful nonetheless.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They stopped working

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Four weeks and I had to take them into the Apple store the right side stop working I’m very disappointed

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They are okay

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound okay but it’s wayyyy over priced and it’s start hurting my head after 20 min of use

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ears hurt

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not super comfortable on my ears on a long flight. Otherwise worked fine.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Serious connectivity and reliability issues!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My device developed an issue right after warranty period. In summary, the headphones don't connect to any of my devices. This happens several times a day. I need to hard reset the device (press sleep and power buttons for 10+ seconds) for it to reconnect. It is very annoying when you need to do it so many times a day. For an expensive device like this, you should not run into reliability issues like this so early in the ownership period. Buy a more reliable device from Bose, Sony instead!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones ever

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surround sound quality juxtaposed with extreme comfort. Easy to connect to any device - what a great value. I love the ease of switching to noise cancellation and transparency mode.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nothing extraordinary about it

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just a overpriced gadget from Apple. Sound quality is average. Also volume doesn’t go up a lot.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No white noise

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is not muffled and the hearing is just fare

    No, I would not recommend this to a friend