Customer Ratings & Reviews

Amazing headphones. The price is steep, but the head tracking and sound quality make it worth it. Wish I had gotten them in another color.

I have still not received it. Called Best Buy Customer Service 10 times. I get routed to “Southeast Asia” and was told it was escalated and you will get an email in 24-72 hrs. I have not received anything. Worst place buy anything online. It’s been well over 72 hrs and Best Buy has been having money for over 20 days! If buying from online do store pick up. Worst experience ever. BBY01-806825016253

I love the airpods max. The noice cancelling feature actually does the job. I love wearing them while i read and workout. Super comfrtable.

I really liked these if you have the money these are an amazing buy especially for the gym and in the classroom i would heavily recommend

It is good, however it is not connect easy when you put on your ears.

I ordered these headphones on 12/22. It’s a bday gift for my son. It is 1/19 and I still have not received anything. I have called customer service 5 times and all they do I cancel the order and submit a reorder. This has never happened to me. Worst service.

At first I was skeptical on spending that much on headphones but man was impressed. These have really good rich bass not too overwhelming

It’s ok to use but giving trouble sometimes and really so so

Some features are not working . Wouldn’t recommend

The truth is that they are very good, I was impressed with the quality of the sound, the only thing I think it lacks is to be able to adjust more because when you do an exercise I already have a bench. It is uncomfortable because they fall, that would only be it.

They are great headphones for someone that isnt on the go I’m always moving and I workout they are horrible for me you can’t sweat or even barely move with them they suck for mobility but are good in all other areas but for me mobility and sound quality are the only thing 2 that matter the sound quality amazing 10/10 mobility 0

NIce headphones but not worth the price and also no way to power unit fully off

No noticeable quality difference between AirPods Pro and these Max. Button placement caused me to hang up phone calls multiple times. Build quality is typical Apple and very good. The price point for what you get though just isn’t there.

These are the best sounding and offer awesome noise canceling, they can be a little heavy if you aren’t used to wearing headphones.

Gor the price you would think these would have anazing noise cancellation like the airpod pro earbuds. The noise cancellation isnt all to great but the sound quality is crisp and defined, and not loud like beats which I honestly prefer.

The headphones worked great when they did. But I went through two pairs of headphones with each of them having the same issue. The right side would stop working, as well as the buttons. Apple's extremely limited warranty didn't allow me to get them repaired a second time. For $500, I expect much better quality. I wore the replacement for probably ~100 hours until they broke again. Out of all the Apple products which I have owned, this has got to be the worst one.

I wanted to love these but they're too heavy and the ear phones from the noise cancelation gave me headaches and made me feel like my head swelled up to the point that the headband was hurting my head.

Really love the quality of the headphones. I just wish they had a more secure case for it, which I ended up purchasing separately.

Sound awesome when they worked exchanged for a over the ear beats

Slip off when you are doing activities that involve a lot of moment. Does not compare to other headphone brands when it comes to how loud they are.