Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
Loading...

Customer reviews

Rating 4.7 out of 5 stars with 17919 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 831 Showing 16,601-16,620 of 17,919 reviews
  • Rated 2 out of 5 stars

    Not worth the buck

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They wont charge!!! Im not sure why but it seems sloppy when it comes to charging and the battery

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced for what they are probably just because of the apple brand attached. But the sound is great and active noise cancelling is fantastic. I would wait for a V2 of these bad boys I’m sure is coming soon.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    The design

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design is very aesthetic but my beats are a lot louder and more sound cancelling. I would have returned if I could.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Looks, even better sound!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones look amazing and sound it too! The integration within the apple ecosystem makes them amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Order this online got to me right away!!! Will most definitely be getting more stuff from the open box section.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Go Sony Instead

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't even last a year, the bluetooth connectivity just stop working and you cant connect to your device anymore. Of course apple doesn't have a solution to fix the issue, except to swap for a new one for $350. For $550 + tax you'd think they'd last. Go Sony instead quality and noise cancel is the same.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Definitly not “open box”

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was sold as open box but has clear signs of moderate usage and were used for 2 years according to tbe serial number.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Headphone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Headphones I ever owned, automatically connect to your apple devices, and the noise canceling is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pricey but worth it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As any other apple product, they are expensive but always work as expected. Love the npise canceling function

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even with the pricetag it is so worth it. I went the bathroom with headphones and didn’t even hear the flush

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend these to everyone!! I have Beats by Dre and these are better!!! Trust you won’t be disappointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my headphones!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10x better than any headphones i ever had. Very comfortable and it isnt tight on head. Love them very much.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    AirPods Max

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't sound as loud as they could I expected more the Beats Studio sound louder for some reason. Wish I could of go my money back

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Tuck

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced. Everywhwre I go worh them, people will state at you. They are ugly. They never connect properly with most non apple devices.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple, not pear. Just Friut. An apple a day, will get you into the ER. Bears, beats, Battlestar Galactica.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Awful experience

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s delivery service delivered ro the wrong house. Delivery service actually sent a picture of wrong house . Called Best Buy immediately - and have been arguing for my money back for 2 weeks - they refuse a refund for the reason “ delivered successfully” even though proof it wasn’t right address ! Ridiculous! Beware!’!!! Best Buy does NOT care about customers! I will never buy from them again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too heavy, not impressice sound

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really tried to love these, especially since I was able to get them on sale. Unfortunately I was just not impressed with the sound. They also were quite heavy and painful when wearing with glasses. The other issue I had wifh these headphones is they constantly have to be charging.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good, but not great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of positives a lot of disappointments. I wouldn’t buy at 550 bucks anywhere around 300-400. It’s a catch.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not even close to being worth the money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They look really sleek but they didn’t work. They would randomly lose connection and just not connect…and then not charge either. A very over priced and flawed product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good for apple ecosystem

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality good sound, really low low low volume

    No, I would not recommend this to a friend