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Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
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Customer reviews

Rating 4.7 out of 5 stars with 17919 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 847 Showing 16,921-16,940 of 17,919 reviews
  • Rated 2 out of 5 stars

    Uncomfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me, I really wanted to love these with being an Apple fanboy but they where very uncomfortable. I later returned then.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good short term headphones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well for a year and a half. Now they never detect when they are on my head and so no volume comes through them. It’s a common issue wish Apple would do the right thing and repair them but they won’t.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Allergic to Apples

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The difficulty in getting these earpods connected was so frustrating I returned them within days.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    broken

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i didn’t like that it came in the mail and the mic was broken i do love them and hopefully the best pair won’t turn out like that

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Uncomfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good and the noise cancelling is very good. However the clamping force is way to strong and the material on the ear pads is scratchy & uncomfortable.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great Sound and Design but Heavy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is spectacular and I love the look and feel of these but I did not keep them. The only reason is because after using them a couple days in a row my neck started to hurt because they are a bit heavy. I’ve never owned this over ear type headphone before so in full disclosure I don’t have a basis for knowing if they are more heavy or less heavy than other similar types.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Highly overrated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high hopes for these!. These are absolutely NOT noise canceling headphones, at least not completely. They also continuously be sliding or falling off my head when working out. Extremely bulky and awkward looking. And don’t even get me started on the battery life!!!!This was a stupid buy on my part (sad face)

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not impressed with headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work well when trying to talk with your phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Its not worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price tag, i was expecting a pair of headphone with outstanding sound quality but it was mid. It was like an overpriced pair of airpods. Sonys are way better.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Below average for price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price -- it is an average or below average item

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not-so-great headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    okay-ish headphones. very heavy and not worth the pricepoint.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Overpriced.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the beats studio 3s and these sound identical with the exception of having transparency mode. Save the money. Buy the beats.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Open Box and Purchase Process.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible: Took them on trip out of country. Would remain paired. Had to rest twice as they reflected the wrong battery percentage. They were open box purchase. Note buying experience was bad also as I have zero balance with Best Buy and had one for several years and they could not find my account. Question now is can I return them after 3 weeks.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitment around the head does not stay to secured when i am working out with these headphones at the gym

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good for working out

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for the purpose of working out, but they were terrible. Sound quality was good, but barely better than a pair of headphones you would spend hundreds of dollars less on. While working out, they fell off my head every time I laid on a bench

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sound

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good over all. I was expecting more out of this speaker

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Only buy new!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy these open box or refurbished. I bought them open box and they were still linked to the previous owners Apple ID. There’s no way to unlink the ID without that person doing it themselves. I had to return them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty good they just fall of my head if i go skating but i kinda expected it, overall good product

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor qualities

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth 500, regular airpods are better, and louder

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Decent headphones, but nothing special

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish they start tighter on your head. Sound quality is merely OK.

    No, I would not recommend this to a friend