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Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
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Customer reviews

Rating 4.7 out of 5 stars with 17919 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 848 Showing 16,941-16,960 of 17,919 reviews
  • Rated 2 out of 5 stars

    Uncomfortable, Hot, Ill fitting even for an adult.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high hopes instead extremely disappointed!! Returned for Beats.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    AirPods max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is top notch, but not $550 worth. Battery drains incredibly fast and they are heavy! Also, the case they come with is ugly and useless.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Overpriced garbage

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these in March of 2022, they don’t work anymore. They won’t connect to my phone, they won’t even factory reset. Don’t bother contacting apple support, because they’re not helpful either. Absolute trash, I wish I never bought these.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Apple earphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uncomfortable fit. I have naturally curly kinky hair and it would get stuck in it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Scammed

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got scammed. They gave a used product with hairs and stuff inside the box. Never got back to me and they never gave me a new one.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels really heavy on my head. I have owned many headphones. Not a fan.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Buy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage. Cannot hold a charge at all. Useless. What a waste of money

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Nahhhh

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy, stinks after a while. got very dirty and fast. way overpriced too.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. They sound great & they cover the whole ear

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Apple headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think they are over priced. Not the best quality, also when im at the gym headphone fall off a lot and slip

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Headphones died after 2 years

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stopped working after 2 years! Costs $299 to repair via Apple. So much for a quality product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible headset. I bought from best bus

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is garbage .since I bought no one ever hear me clearly . I have sent it back and they said they fix. Why is Best Buy or Samsung find it hard to replace this .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do Better Next time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    honestly kinda crap sounding for the price, when compared to other offerings from companys like sennheiser, Mr. Speakers (aka Dan Clark Audio), Bowers and Wilkins they just dont really perform, and the comfort overall is rather sad. returned within a week of trying even after 48 hours of break in they still didnt have much performance as other noisecanceling headphones like the sony 1000s which are $300ish instead. go buy those instead.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Overall pretty solid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good, features are good as well. Overall a good buy if your into apple products

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cushions were very itchy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not happy with them as they were not very loud and the over the ear Cushions were very itchy

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It costs a lot of money for the quality of the product.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Rubbish

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I forgot to return and now I'm stuck with. There crap and too heavy

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Overpriced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very expensive for them to only work with Apple products. I’m a Apple fan but not that fanatic.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never got the item and when I asked for a refund they denied me

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Get dirty easily in white

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, the battery for the price is a bit off and they get dirty easily.

    I would recommend this to a friend