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Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
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Customer reviews

Rating 4.7 out of 5 stars with 17919 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 850 Showing 16,981-17,000 of 17,919 reviews
  • Rated 1 out of 5 stars

    Don't let popularity fool you

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know why people love these. The sound quality is not great compared to other options on the market and they are extremely uncomfortable and heavy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outdated really big bulky. They fall bud get knocked by things everywhere. The sound isn’t as goood as I remeber them to be. Or the mic the AirPods Pro are superior in every way. These willl be a pain for you trust me.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried em for a change not really my style my wife loved em

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Apple needs to do better

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bluetooth constantly disconnected and apparently this is an issue theyve had for a while. I dont buy tech for clout if i spend 500 or more on headphones they should work properly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not so comfortable. Meh sound.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so comfortable to wear because it clamps really hard on my head. Sound quality is about the same as my Sony XM3 which is far more comfortable. I returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never delivered

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was never delivered , Best Buy never help me out on this case .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Folks dont hear me during calls inqqs told beat buy sells defective or refurbished and claim its new . Auch a shame if thats true .

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great quality

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality. My only downside is it’s not as comfy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Apple's losing my trust!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not Impressed way overpriced for the hype! Gave me a headache! and the sound quality was not impressive.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought open box. Whoever did the return didnt make sure they were disconnected from the previous persons icloud. Ended up having to return them because they wouldnt pair properly with my devices.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke with no applecare

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    less than a year and they broke. Don't have apple care so i guess I'm out of luck

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stop charging, you can’t hear on a call. Pink is not a pink color at all!!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Sounds Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds are excellent. Have hard times connecting to

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Everyone can hear your music

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People can hear your music when you have them on. So you really can’t turn up Your music without someone listening.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No Bluetooth Multi-Connect Switching

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed in the lack of multi-device connectivity. I work from home and I have to manually go into the bluetooth settings in my phone or computer to switch between the two vs. the easy ability to toggle between devices on Bose QCs. Also no 35mm headphone jack for airplanes? Not worth the price. Will be returning.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HORRIBLE SERVICE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t recieve my order - called and filed a claim to no sense of urgency /

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son did not like these. Not worth the money at all. Taking back today.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sad daughter

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to bring these back problems with them after a couple months and it was a gift for my daughter. She’s not very happy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I don’t own it but my opinion is they look

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for someone else my opinion on it they look like earmuffs for winter. Not for me

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Suck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned. Too heavy. Wanted them for travel. Don’t think it was going to go well on five hour flight.

    No, I would not recommend this to a friend