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Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
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Customer reviews

Rating 4.7 out of 5 stars with 17919 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 854 Showing 17,061-17,080 of 17,919 reviews
  • Rated 1 out of 5 stars

    Not loud enough ,Returned within a week

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all sound quality was good but, Not loud enough, I tried to deal with it but I couldn’t. I had to return..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointing. The sound quality is poor and it’s so expensive. Just like the AirPods Pro, my friend has a cheap $50 ear buds and that thing sounds 10times better than the pros

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    What product?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    U cannot evaluate what u have not been provided. Perhaps this can be resolved someday in the future but it does not look good based on performance to date.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Bad Bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible for the gym heavy like no tmr i dont remcomend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never delivered

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt get my airpods. Never delivered. Customer service didnt help me

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Expected more

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really don’t like the sound quality I’d expected more for the price

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy is a Fraud!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They failed to deliver and still charged me for something that was not delivered.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    :(

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They canceled my order, and I. Don’t have my money back

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Expensive headphones that do not work properly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones had to be serviced at the apple store less than 30 days after purchase

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Drunk person made this

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst headphones ever. Brought it for $479. Even if it was $19.99 I wouldn’t buy it because that’s how much it costed Tim Jobs to make them. Super heavy, worst sound and stupid ugly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They suck

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They smell after 2 uses…. Can’t wash or they will get ruined

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    .Noise Cancelling Issue

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased it was good for a noise canceling. However, Now totally works for a noise canceling.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    There's better options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as other headphones that are way cheaper

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good product but not a daily use item

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dont use them much ended up using my air pods pro more. heavy item but fuctions well. not my best purchase though for my personal use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Best Buy I bought the SONEY 5 and I have enjoyed with my team

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Amazon is better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is a joke. Box showed up empty - they promised me a new one - no new pair ever arrived. My money got stolen!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Tight, low sound, good looking garbage.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are way to expensive to be this tight uncomfortable and low sounding.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    don’t get these

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the left headphone went out so i had to return after a week.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible customer service - TRASH

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is horrible. Do not wish this experience on my worst enemy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Be aware common problem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charging problems after 2 weeks. Great sound quality but software issues big time

    No, I would not recommend this to a friend