Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
Loading...

Customer reviews

Rating 4.7 out of 5 stars with 17919 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 857 Showing 17,121-17,140 of 17,919 reviews
  • Rated 1 out of 5 stars

    Poor microphone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microphone and voice quality for calls was terrible. No one could understand me. Unacceptable for a product at this price level.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too heavy, DO NOT BUY THESE!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are way too heavy; certain these caused me neck pain. DO NOT BUY. APPLE SHOULD KNOW BETTER, these almost weigh a pound!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sound quality

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its heavy and not comfortable.Sound quality is not so good airports pro or 3 generation sound better then this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was defective after almost 2 weeks of usage

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Heavy as heck

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Apple products normally but these were heavy. I was hoping I would love but definitely did not.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The customer service is extremely disappointing

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is fine, but the customer service was disappointing.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Awesome sound but broke quickly

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had them 13 months now and i had to send them in once because sounds from the right didn’t work. And just recently they stopped connecting to anything altogether and apparently my warranty is out so I’m out of luck. They only lasted a year but the sound quality and noise canceling were amazing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Onelove

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t use yet. Its was a gift to my daughter, so far no complaint z!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Overhyped and Average product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over rated price of whatever. Nothing special. Don’t believe the hype and pay the Apple tax again just because.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    People can barely hear me

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hear people but can’t hear me or can barely hear me.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great sound bad comfort

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theyre great but after a while of wearing them my head starts to hurt

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Headphone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to find a charger to plug in. Plugs are not included

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its okay

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound really nice but they’re just too big on my head

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Miss

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never receive it . I order but I never receive it until now . Very very disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    monkey

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not even recive them but i used my little brothers

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like these and the sound didn’t compare to other headphones I had for the price

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Overhyped and expensive

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, basic headphones. Bass was almost non existent and it wasn’t loud enough. The integration to iOS is great but not worth $500. Personally, I switched to the SkullCandy Crusher Evos.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love apple but I’m very disappointed with this product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are crap. Airpods Pro are so much more comfortable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    You won’t be disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earphones are super comfortable and light! They are great with noise cancellation. I’m happy with them! They are just a little pricey.

    I would recommend this to a friend