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Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
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Customer reviews

Rating 4.7 out of 5 stars with 17931 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 17,931 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! My wife’s loves them uses them all the time. Sound quality amazing ease of use awesome, calls are clear!!! Little on the expensive side though!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Fabulous

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter absolutely loved these. Comfortable great sound and looks good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cant go wrong

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had very few devices that, within seconds, really took our breath away and made us want to purchase it within minutes. They have performed better for us and given great sound quality and user experience, highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Space Gray

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. The sound quality is great, good noise canceling, very comfy and connect seamlessly. They aren’t the best gym headphones though. They tend to slide off while working out but stay on perfectly for everyday use.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    The perfect headphones with the worst battery.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality, comfort and syncing with Apple devices is phenomenal. I’m very happy with these headphones when I’m using them. Noise-cancelling is incredible. I’ve used them with noisy people at home and on a trans-Pacific flight. They’re better than my AirPods Pro and my Bose QC35 headphones. Amazing. Unfortunately, it’s difficult to use them when the battery phantom-drains overnight. There’s an unaddressed bug in the software that just slowly kills the battery at all times. Keeping my phone and my car batteries full are both significantly easier than baby-sitting the APM battery. At this price point, having a dead battery every morning just doesn’t fly. I would not buy these until the battery issues are adjusted.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods Max are a premium pair of over-ear headphones that offer exceptional sound quality, noise cancellation, and comfort. Here are some of the standout features and aspects of the AirPods Max: 1. Sound quality: The AirPods Max deliver high-quality sound with deep bass, clear mids, and crisp highs. The soundstage is wide and immersive, making it feel like you're in the middle of the music. 2. Noise cancellation: The AirPods Max feature industry-leading noise cancellation, which blocks out external noise and allows you to fully immerse yourself in your music or podcasts. The noise cancellation is adjustable, so you can fine-tune it to your liking. 3. Comfort: The AirPods Max are designed with a breathable knit mesh canopy, which distributes the weight of the headphones evenly across your head. The ear cushions are also made of memory foam, which conforms to the shape of your ears for a comfortable fit. 4. Design: The AirPods Max have a sleek and modern design that is instantly recognizable as an Apple product. The ear cups are made of anodized aluminum, and the headband is made of stainless steel, giving the headphones a premium feel. 5. Features: The AirPods Max come with a range of features, including Siri integration, automatic device switching, and spatial audio. Spatial audio is particularly impressive, as it creates a surround sound experience that is tailored to the position of your head. Overall, the Apple AirPods Max are an exceptional pair of headphones that deliver outstanding sound quality, noise cancellation, and comfort. While they are certainly expensive, they offer a premium experience that is unmatched by most other headphones on the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Resets the bar for headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't considering these based on the price and how fancy the design was trying to be. After scanning the closest competition from Sony, Beats and Bose (I've owned previous versions of them all) I decided to purchase try these and bring them back within 14 days if they didn't measure up. My need is a stellar headphone set for video calls with unwavering noise cancellation, a solid microphone that carries through on the other end of the call, and a way to turn off the noise cancelling without removing the headphones. The volume knob is a great bonus, button for speaker mode works great, the transparent mode is incredible, the mike is so good it took time to get used to. The mike quality in transparent mode alone eliminates the Bose quiet comforts from future considerations. The cans are heavy but I feel like I'm less likely to damage them. My main observation is the quality when paired with a Mac or Apple device makes the cost irrelevant because I've bought a high end version of every brand headphone BBY sold over they last 10 years and I've never heard sound so perfectly matched to.a room's acoustics. I frequently think the sound isn't coming out of the headphones because the acoustics produced are flawless and with the right media, you can't tell your not in the room with people on the other end of the call if you close your eyes. If I have to say so etching negative so you can trust my word on this, Apple left the cord up design up to the intern or the revenue officer. It's so stupidly short and non-conforming they shouldn't have bothered, But they did because they don't want to be on the news for not including one. I have serious concerns about the effect of charging it via my laptop will have on my Mac Air over time. The shortness guarantees the headphones will be scratched up good in 6 months. But that sound and they fact that every feature works better than I could have expected, significantly surpassing the competition's feature quality makes this the first set of overpriced headphones from BBY in 10 years that are 100% worth buying.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Awesome Sound!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I purchased these! Theyre a little heavier than I expected, but the sound is great!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The best headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound quality and comfort. Noise cancellation is the best on these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent buy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shop exclusively at Best Buy for most of my electronics ~ can't imagine anyone else having the same knowledgeable, friendly, helpful, informative representatives anywhere! What I like most is that they actually answer your question and they don't pressure you to purchase the most expensive option available.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good And Bad But Mostly Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rlly love AirPod maxes! I settled for the older model because both the new and old are the same headphones/build/Sound Quality! Just a simple charger change! The battery could be better but it lasts a good 5 jamming sessions! I got these on heavy sale had I paid !!549$!!! I must say they would have disappointed me a bit but they are rlly good headphones!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible sound and comfort

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio on these is amazing! Everything sounds detailed and balanced. The noise cancellation is great for flights, and they’re surprisingly comfortable even for long listening.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpod Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the base and i love the audio quality it really is top tier and i recommend to anybody trying to purchase

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    AirPodsmax

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love those AirPodsmax they are best headphone to get they are great when listen to music and the battery last longer and I was happy when I got them. and there are my favorite color they come and diffrent colors.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My pink dream

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautifully made quality sound and the color amazing pink

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headphones.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I have had. Extremely comfortable and the noise cancellation is unbeatable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the head phone. Use them for the gym all the time. Have had them for almost two years now and still work like new!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Buy the cheaper lightening charger version

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound, and amazing noise canceling. Don't worry about buying the lightening vs. the USB-C they're the same right now except for the charging port.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, so comfortable, very impressed with the quality of sound and easy to use, Bluetooth connection is solid, and noise cancellation is impressive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected, but only with apple things

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so much nicer than expected. I own the AirPods Pro, the Bose qc35ii, qc45, Sony 1000xm4, and the beats studios. Out of all of these my favorite two are the qc35ii, and the AirPods Max. They have two very different sound signatures, and they have two very different uses. For iPhone integration the AirPods Max are phenomenal, the way they’re so seamless and easy to use on apple devices makes them my go to on the go. The sound quality is great, just make sure you adjust the maximum volume threshold within your device. The ear mapping DOES make a difference, and so does the fit on your head. I love these for the transparency mode. They’re great to use in the office and I like the ability to cancel out outside noise during meetings I also enjoy the ability to let sound through so I can be aware of my surroundings. There’s a downside to noise cancellation and it’s honestly the fear of not knowing what’s going on around me. For phone calls these aren’t GREAT. They’re good. As with any apple device I’ve ever used for calls the wired headphones are still superior to everything else in regards to call quality. For calls I use a poly voyager headset as my first go to, the qc35ii are AMAZING for calls, and the AirPods Max are somewhere last. But if it’s all I have I know they work just fine. For music they’re great. The battery life is great, and just the ability to move between devices in the “Apple ecosystem” seamlessly as long as it’s connected to your Apple ID is great. The blue color is super nice in hand and honestly stands out compare to the rest. While the neutral tones are great the blue is more of a periwinkle and it’s the best color in my opinion.

    I would recommend this to a friend