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Customer Ratings & Reviews

Model:
MGYJ3AM/A
SKU:
6373463
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Customer reviews

Rating 4.7 out of 5 stars with 17919 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 17,919 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this headphones and delivery service was fantastic it arrived on time!Also purchased my MacBook from here love it ! No damage to any electronic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re good, but after a few uses one of the ears stopped working, from sweat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ignore your husband or crying children

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the greatest headphones for blocking crying baby sounds on an airplane. Seriously. I won’t travel without them. Let the babies scream. I am one happy camper.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it. Shes very picky and very girly, and was able to accessorize it to her liking. She praises the sound quality for music and enjoyed the noise cancelling. Her only issue is the mic for phone calls which came out low and off phase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpod max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best headphones out there, definitely worth the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods max

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great pair of headphones. Works fluidly with all other Apple devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Airpods Max review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an overall decent product. Sound quality and durability of the product is great. What I do not like is that the connectors to the ear piece seems a little flimsy and started becoming loose over a period of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Teens love this!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise canceling and heavy duty this was the perfect gift for my son!! Definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have twin girls and had to purchase 2 pairs. I was hesitant spending $550 per headset but can tell you it was worth it. The sound is crisp and the noise cancellation is excellent. My girls love them and use them everyday … even for homework.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of the best. Don’t think twice.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. Amazing noise cancellation, awesome comfort and amazing sound. Apple does not disappoint with any of their products. These are the best of the best. Purchased the “old” model due to a decent price savings from the “new” edition. There are literally no performance difference or anything between the two. Only difference is usbc charging on the “new”, vs lightning cable on the “old”. Save yourself some money and get these!! Everyone who uses Apple has a lightning cable or five just laying around!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Premium feel, sound is awesome. Case is easy to clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for airplane rides

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love taking these when I go on trips. It keeps outside sounds from coming through. Music and podcasts come in crystal clear and the charge lasts a very long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing quality headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing and comfortable headphones. Sound quality is superb along with noise cancellation. Talking on the phone using these as a hands free option are great as well. This is my second pair of these headphones!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love love - great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are next level! My stepdad uses them on all his trips. He never hears us when we call his name LOL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best apple products always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were really great love these headphones sound the quality the volume and great product never had an issue like all my other apple products I have gotten at Best Buy that I’ve own for years.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them, they are really comfortable and sound is great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pickup was smooth and audio, battery life is great. A little heavy but great overall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unapologetically Apple

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are fantastic headphones. I read and watched a lot of videos about these, before finally deciding to get them. People complain about stuff like the design of the case, lack of power down button, weight, battery life, price, etc. Personally, I think people who complain about these just want to complain. These are beautifully designed headsets with superb audio quality. Battery life is beyond good. I haven’t even noticed any battery drainage due to absence of power down button. Connectivity and integration with other Apple products it’s pure magic and seamless. In summary, these are unapologetically Apple! They have the design, quality, and sure the price tag! Combine these with Best Buy’s great deal during the holidays (initially $479 and then down to $449 thanks to Best Buy’s price adjustment) and these were a no brainer for me. If you can get them on sale for $449, then it’s a fantastic purchase. Even at $479, they’re still a great buy consider they’re $549 almost ever where else!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable headphones & great sound!!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good headphones with battery issue...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For Apple's first attempt at over-ear headphones, these are a pretty good set of headphones. I want them to be great headphones, especially being in the Apple ecosystem. I do like them, but they need to figure out the battery issue. Noise-canceling is awesome. Transparency mode is awesome. I do wish there was some adjustable settings in-between those two but for now it is all or nothing. These things are heavy compared to most other headphones, but they are comfortable on the ears and the headband (goofy as it looks) is comfortable as well. The phone call quality is excellent. The audio quality is pretty good as well (not an audiophile, but sounded good to my ears). The build quality is nothing short of spectacular. Unfortunately, the battery issue is real. I cannot understand not having an on/off button, but I could accept that if the headphones properly conserved power, which they do not. When I don't put them in the case, they will lose 10-12% per night (about 14 hours from the time I stop work until I start again in the morning). When I put them in the horribly designed, handbag case it is even worse. I lose 20-30% per night in something that is supposed to conserve power immediately. For now, I have just taught myself that these are a device that needs to be charged every night, just like my iPhone and Apple Watch. It should not be like this. Either Apple needs to fix the power conservation mode or allow for one of the buttons to turn them on and off. Here's hoping to a software fix soon. Other than that one, major issue, these headphones are near the top-of-class in everything else. Unfortunately, for a lot of people the battery issue will be a non-starter. You will need to decide for yourself if that is the case based on your use and needs.

    I would recommend this to a friend