Customer Ratings & Reviews

I have twin girls and had to purchase 2 pairs. I was hesitant spending $550 per headset but can tell you it was worth it. The sound is crisp and the noise cancellation is excellent. My girls love them and use them everyday … even for homework.

Pickup was smooth and audio, battery life is great. A little heavy but great overall

Love them, they are really comfortable and sound is great.

They look and feel great. Good price. The sound quality is better than some and the noise reduction is really good too.

Bought these back in early 2024 and they have remained beautifully durable! The ears are so comfy and don’t get hot, even if I’m wearing hooped earrings. The battery life is also amazing! I can leave them unused for a month and still come back to them at 80%!

Love these headphones. Amazing noise cancellation, awesome comfort and amazing sound. Apple does not disappoint with any of their products. These are the best of the best. Purchased the “old” model due to a decent price savings from the “new” edition. There are literally no performance difference or anything between the two. Only difference is usbc charging on the “new”, vs lightning cable on the “old”. Save yourself some money and get these!! Everyone who uses Apple has a lightning cable or five just laying around!

These are fantastic headphones. I read and watched a lot of videos about these, before finally deciding to get them. People complain about stuff like the design of the case, lack of power down button, weight, battery life, price, etc. Personally, I think people who complain about these just want to complain. These are beautifully designed headsets with superb audio quality. Battery life is beyond good. I haven’t even noticed any battery drainage due to absence of power down button. Connectivity and integration with other Apple products it’s pure magic and seamless. In summary, these are unapologetically Apple! They have the design, quality, and sure the price tag! Combine these with Best Buy’s great deal during the holidays (initially $479 and then down to $449 thanks to Best Buy’s price adjustment) and these were a no brainer for me. If you can get them on sale for $449, then it’s a fantastic purchase. Even at $479, they’re still a great buy consider they’re $549 almost ever where else!

Very comfortable headphones & great sound!!!!!!!!!

For Apple's first attempt at over-ear headphones, these are a pretty good set of headphones. I want them to be great headphones, especially being in the Apple ecosystem. I do like them, but they need to figure out the battery issue. Noise-canceling is awesome. Transparency mode is awesome. I do wish there was some adjustable settings in-between those two but for now it is all or nothing. These things are heavy compared to most other headphones, but they are comfortable on the ears and the headband (goofy as it looks) is comfortable as well. The phone call quality is excellent. The audio quality is pretty good as well (not an audiophile, but sounded good to my ears). The build quality is nothing short of spectacular. Unfortunately, the battery issue is real. I cannot understand not having an on/off button, but I could accept that if the headphones properly conserved power, which they do not. When I don't put them in the case, they will lose 10-12% per night (about 14 hours from the time I stop work until I start again in the morning). When I put them in the horribly designed, handbag case it is even worse. I lose 20-30% per night in something that is supposed to conserve power immediately. For now, I have just taught myself that these are a device that needs to be charged every night, just like my iPhone and Apple Watch. It should not be like this. Either Apple needs to fix the power conservation mode or allow for one of the buttons to turn them on and off. Here's hoping to a software fix soon. Other than that one, major issue, these headphones are near the top-of-class in everything else. Unfortunately, for a lot of people the battery issue will be a non-starter. You will need to decide for yourself if that is the case based on your use and needs.

I love the design, and the quality it’s amazing, light weight and looks great

The Apple AirPod Max over the ear headphones, are a solid, well sounding, comfortable option for anyone who enjoys listening to high quality audio. From the moment you pull the headphones out of the box, you can already gain a sense of the solid materials used for construction. The headphones feel durable, yet still light. The offerings of quality only expand once you turn them on. Out of the box, onto your head, you are given an easy set up. Immediately recognizing your iPhone (if you have one) and asks to connect via Bluetooth. The set up is so easy, a grandparent could figure it out with ease. Upon starting my first audio file, I notice the sound quality. The highs are crisp, and the lows are solid. I do wish the low end was a bit more, but I’ve experienced other headphones where the bass drowns out the kids and highs, so it does have a healthy balance. Last thing I’ll mention, the noise cancellation is top tier. I’ve yet to hear another headset with such strong noise cancellation. Overall I recommend these if you are willing to spend the money. They look great, sound better, and you feel better than those around you whilst wearing them.

Really comfortable and nice for the gym with noise cancellation

These are the greatest headphones for blocking crying baby sounds on an airplane. Seriously. I won’t travel without them. Let the babies scream. I am one happy camper.

Disclaimer: Fully invested in the Apple eco-system but also fiddle around with other OSes and devices. Sound quality: These have great sound for Bluetooth headphones. They are crisp and have great bass. Sony's have sounded muddy to me anytime I've listened to them. Sure, they hit hard but it distorts and muddies everything up. Bose do not have good bass thump but have great performance on classical music. These hit the sweet spot on both ends. Yet, it isn't perfect. They simply do not get loud compared to other headphones. I'm not going to knock them to much for this fact. Comfort: I've been wrestling with this item on my headphone list. These are heavy and I definitely have head fatigue. I'm sure this isn't the case for everyone but for me they simply are too heavy for long periods of wear at this point. I'm going to give them a few more days to see if things improve, if it doesn't then I'll be returning them. Eco-System: if you aren't fully in the Apple ecosystem stay away. You can pick up good enough Bluetooth headphones for far cheaper. Case: well it's not much of a case. It's bad. If it is anything like the Apple keyboards for iPad Pros then it will age disastrously. Verdict: At $550 before tax, the AirPods Max have great sound quality for Bluetooth headphones, I've wanted to love them but I find myself reaching for my AirPods Pro far more frequently due to their portability and comfort. They have a great build quality but it is the choice of materials that make them uncomfortably heavy. As a result, I believe these are a premium product that only the true Apple loyalist will embrace fully. As for this tech lover, I simply am not sold on these due to comfort and price.

Work really well and I love them only thing is they fall off while working out but I like them

My wife loves it. Shes very picky and very girly, and was able to accessorize it to her liking. She praises the sound quality for music and enjoyed the noise cancelling. Her only issue is the mic for phone calls which came out low and off phase.

Great quality I purchased them for my daughter. She was so happy and it’s her favorite color

Love it so much great quality amazing sound so comfortable

The sound quality is great! Used 6 days a week at the gym for nearly a year!

These are amazing and comfortable headphones. Sound quality is superb along with noise cancellation. Talking on the phone using these as a hands free option are great as well. This is my second pair of these headphones!