Customer Ratings & Reviews
- Model:
- RJN-00013
- SKU:
- 6379634
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the ease of use, Bluetooth connectivity, and the price of this wireless mouse. Many appreciate its lightweight design and convenient size, while some experienced minor lag or noted the click sound. Positive feedback frequently highlights the long battery life and overall responsiveness. However, a few users expressed concerns about the scroll wheel.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Bluetooth
Camo Mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the look of my mouse and I like how its bluetooth.
I would recommend this to a friend A
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First it was working but after a month it just wasn’t working no more. Good grip and nice design but not worth it.
No, I would not recommend this to a friendIts ok, I guess
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The problem i had with this mouse is the wheel is all plastic. There is no rubber or other grippy material so the wheel doesn't really move freely with your finger. I had to buy another mouse and I use this as a backup.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We appreciate your review. We'll pass along your feedback about the center wheel.
Have a great one,
Nelson
Microsoft Customer Care
- Pros mentioned:Bluetooth
Great wireless mouse!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the comfort of this mouse in my hand and not having to fight with a wire is a bonus. Works great!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Blondie,
We appreciate your review. We're glad to hear that you like how comfortable the Pastel Blue Microsoft Bluetooth Mouse is.
Have a great one,
Nelson
Microsoft Customer Care
Adequate
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a replacement mouse in a hurry. This one is adequate. Long battery life.
I would recommend this to a friendWireless Mouse!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought two of these, they work just fine with my laptops.
I would recommend this to a friendBlack
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to work I recommend you to pick one up take two batteries and cordless
I would recommend this to a friend- Pros mentioned:Bluetooth
mighty mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent mouse for the money, no wires or usb attachment to worry about.
I would recommend this to a friend The blue mouse
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cute mouse! Love the color, and it matches office decor!
I would recommend this to a friendA Great Value.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is a decent value. Works with my PC's, Mac & Chromebook
I would recommend this to a friendLittle mouse
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these mouse I already got the blue one it’s perfect
I would recommend this to a friend- Pros mentioned:Bluetooth
Mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve always used a mouse with my laptop. I find I’m not using this one as much with the iPad. It does work good when I use it.
I would recommend this to a friend Mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the color, it’s functionality, and fast setup.
I would recommend this to a friend- Pros mentioned:Bluetooth
slow but steady
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Scrolls slower than I prefer, but is functional. i like being able to turn Bluetooth off when not in use. Saves battery.
I would recommend this to a friend - Pros mentioned:Bluetooth
Great mouse
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bluetooth connectivity is very good. Easy to use. Soft buttons. I used it with my TV and iPad.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .We're so glad that you're having a great experience using your new Bluetooth Mouse with multiple devices!
Best,
Tom
Microsoft Team
Love it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it. should've gotten it sooner. worked with ease and was able to connect with no issues.
I would recommend this to a friendGreat Bluetooth Mouse - Would buy again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. Responsive. Love that it frees up a USB port on my laptop.
I would recommend this to a friend"Technical support"? Try "technically no support."
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the mouse, worked fine for 3 months, now it does not connect to my computer's Bluetooth. Tried to return it to Best Buy, I was told that they only accept returns w/in 15 days and that I should talk to Microsoft. I called Microsoft, the prompt told me to visit their website for technical support issues. The prompt literally hung up on me. Try it: 1-800-MICROSO. I visited their website, spent hours following their instructions trying to repair the mouse, w/ no success. Finally, I was given an option on what to do if all these repairs did not work. I thought I would finally get to communicate w/ a live person, either by phone or at least through a chat, but no such luck: I was asked to fill out a form, including having to upload my receipt, and was told someone would contact me. I distinctly remember the process of handing BestBuy, and by extension Microsoft, my money being a lot more streamlined. Yet when it comes to having them stand behind their product it becomes an obstacle course. I will remember this next time I need to choose what product to purchase and from what retailer.
No, I would not recommend this to a friend- Pros mentioned:Bluetooth
Works Great
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and easy to use. Bluetooth is a great benefit with no connection fib to keep up with.
I would recommend this to a friend Bluethooth mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to hook up, small, sleek in size, and easy to use.
I would recommend this to a friend