Customer Ratings & Reviews
- Model:
- CZV-00065
- SKU:
- 6379967
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers have good things to say about the Arc Wireless BlueTrack Ambidextrous Mouse, particularly praising its portability, design, and comfort. Many appreciate its convenient size, good battery life, and reliable Bluetooth connectivity. However, some customers have noted concerns regarding the smoothness of scrolling, the price point, and the functionality of the right-click feature.
This summary was generated by AI based on customer reviews.
Mouse that flattens for on the Go!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Who needs a bulgy mouse in your slim device case when you can flatten the Arc so it's unnoticeable?
I would recommend this to a friendMy Mouse
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this mouse because it stores flat and it works perfectly. It is easy to use, and pairs quickly with computer.
I would recommend this to a friendGreat mouse for all your Bluetooth devices
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works on every Bluetooth units we have even connect to iPads. No USB connection straight Bluetooth wonderful design would recommend anyone!
I would recommend this to a friendHighly recommend.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mouse to use with traveling because it is slender when not in use and ergonomically curved when in use. Bluetooth connection is consistent. Right button, left button, and scrolling functions are comparable with bulkier mouse that don’t travel as well or need a separate usb transponder.
I would recommend this to a friendEasy mouse.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always disliked the builtin notebook mouse. Just not response of enough. This is a great alternative that folds flat and goes easily enough in shirt/cargo pants pocket.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Jerry,
Thanks for leaving us a great review for the Surface Arc Mouse. We're thrilled you're enjoying its responsiveness, as well as portable design.
We're sorry to hear that your Surface device with the built in track pad has not been as responsive as you would like. We would love to get all of your devices running in top condition to give you more options. We highly recommend reaching out to our support team, so you can let them know what device you have and the troubles you have been facing. Depending on your Surface device, there are many ways to optimize your track pad or mouse experience. Our support team can be reached here: https://support.microsoft.com/en-us/contactus/. They will be happy to help!
Kind regards,
Jessica
Surface Customer Care
Great slim mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Love the form factor. Can slip into front of laptop sleeve.
I would recommend this to a friendLove the flexibility of this mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Confirms to hand well, love that it flattens out for travel, will fit in my pocket. Sometimes it is difficult to scroll, like it doesn’t sense my fingers moving on it.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for letting us know how you're enjoying your Surface Arc Mouse. This handy on the go tool was designed to be ultra portable and comfortable, making it a great travel companion! If you seem to be experiencing some issues with your mouse, it's possible you are due for some updates, or new batteries. Check out some simple troubleshooting solutions here: https://support.microsoft.com/en-us/help/4023522/surface-troubleshoot-problems-with-your-bluetooth-mouse.
Thanks for choosing the Surface Arc Mouse!
Kind regards,
Jessica
Surface Customer Care
PERFECT MOUSE FOR USE WITH LAPTOP
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ergonomics and easy to travel with. fast and responsive
I would recommend this to a friendGreat portable mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great portable mouse, but does take some getting used to the shape over conventional mice. It works well once adjusted to the contour. User-replaceable batteries also instead of a rechargeable one that cannot be replaced.
I would recommend this to a friendUsability
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good mouse really nice to use but you can't use it with software or CAD design because you don't have The scroll in the middle so you're unable to move your shapes around.
No, I would not recommend this to a friendpurchased for new Surface book
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.our company has just purchased it's 3rd Surface book. We bought one of these for the first one and we will buy one with each new surface book we purchase from now on.
I would recommend this to a friendBend and Snap
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this mouse, works well and lasts very long battery wise. The color is nice, and the fold has stayed the sane as it felt when it was new. Had the other MS arc mouse in black, but this one is far superior with its lack of tiny loseable dongle.
I would recommend this to a friendPerfect travel mouse.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with this mouse to pair with my surface laptop. Such a cool and convenient mouse to have and easy to travel with.
I would recommend this to a friendLove this Mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the extreme portability of this mouse. It doesn't break if dropped. It does have some oddities at times, such as sudden, inexplicable scrolling, but not so severe as to give it less than four stars.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi John,
Thanks for sharing your great experience with Surface Arc Mouse! We're so glad you're loving the incredible portable design. We're sorry to hear you're encountering some intermittent difficulties, and we'd like to chime in and let you know we're here to help! Try looking at our support page to troubleshoot your mouse here: https://support.microsoft.com/en-us/help/4023522.
If you encounter further questions or concerns, please don't hesitate to reach out for assistance here: https://support.microsoft.com/en-us/contactus/.
Kind regards,
Jessica
Surface Customer Care
Good mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, serves the purpose, and easy travel.
I would recommend this to a friendhandy mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Really handy and soft. I recommended this one.
I would recommend this to a friendAwesome Mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse connects immediately and responds very quickly. The high arch takes a couple of days to get use to. It does glide well on my mouse pad.
I would recommend this to a friendA must have acessory
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this. Comfortable on hand, easy to use, durable and battery lasts forever. I do NOT regret this purchase and couldnt go back and use my surface without this mouse now. Its lasted for almost 2 years also and its same performance as the day I got it.
I would recommend this to a friendVery cute and nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loked the design and the color. Matt black color . Super nice
I would recommend this to a friendGreat mouse, especially for traveling.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pairs easily, moves fast and accurately. Shape takes some getting used to, but then is very comfortable. Flattens for traveling and takes up almost no space.
I would recommend this to a friend