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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 4475 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend

Customers are saying

Customers have good things to say about the Arc Wireless BlueTrack Ambidextrous Mouse, particularly praising its portability, design, and comfort. Many appreciate its convenient size, good battery life, and reliable Bluetooth connectivity. However, some customers have noted concerns regarding the smoothness of scrolling, the price point, and the functionality of the right-click feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 209 Showing 4,161-4,180 of 4,475 reviews
  • Rated 5 out of 5 stars

    Great Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look, feel and Shape of this mouse. The ease of the use is Awesome!! Love it..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1 Neat mouse!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first different mouse since the first cordless model. Super neat technology and fun to boot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t remember buying this it must have been a gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable wireless mouse. However can be easily misplaced once flattened out. Haha

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a snap - mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ready, out of the box. Convenience, simple, stylish, accurate.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    ok product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this mouse is ok and has a good feel my only issue is how the sensor in the mouse is off and has to be turned almost sideways to use.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Nic,

      Thanks for letting us know about this. We are glad you are enjoying the device. However, the behavior you described does not sound like what we would expect from the product.

      We recommend installing the Mouse and Keyboard Center Software, since it allows you to adjust settings related to how you use your Surface Arc Mouse. To download Mouse and Keyboard Center, go here: https://www.microsoft.com/accessories/en-us/downloads/mouse-keyboard-center.

      If you are still experiencing the issue, reach out to your local Best Buy for assistance. Hope this helps!

      Best,

      Amanda
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy would recommend to anyone looking for a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Design, Matches Laptop Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with this mouse so far. I like that you can use your own batteries for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a well made and comfortable mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft quality and great build in this digital mouse that is dependable and accurate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this mouse for our grandson. He loves how it turns on!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for my original surface pro mouse I wore out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arc mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely useful for me to use on my surface pro whenever I want to scroll through pages

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVEEE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVEEE THIS MOUSE GOES GREAT WITH MY MICROSOFT LAPTOP.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Carolina,

      What a perfect pairing! We've designed your new Microsoft Arc Mouse to achieve a seamless connection, no matter your host device, and are pleased to hear you are enjoying your experience so far. Thank you for taking a few minutes to share your feedback with us! We're happy to hear you believe it to be an essential addition to your modern workspace, and we're glad it was a good investment for you.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Mouse is excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit great in the hand , good little mouse .This new one has more reliable scrolling ..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No comfy, no too many ppi

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive, no comfy, no enough ppi for the price. Pretty though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable mouse for your wrist and simple set up! A+ Purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wireless mouse is very easy to use and very comfortable in the hand as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the kids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product for the kids to school and the work

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Great for both work and play, we're pleased to hear you and your family are benefitting from the ease-of-use and next-generation performance your new Microsoft Arc Mouse hosts. Thank you for taking a few minutes from your day to share your story with us. We're thrilled to know you are enjoying your new device, and glad it was a good investment for you.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    For my daughters new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for laptop which will hopefully last 4 years and get her through school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Very satisfied with my product! Would recommend!

    I would recommend this to a friend