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Customer Ratings & Reviews

$369.99

Customer reviews

Rating 4.4 out of 5 stars with 1957 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers appreciate the 350 Sq. Ft. 8,000 BTU Portable Air Conditioner for its cooling capabilities, ease of use, and overall performance. Many find the installation process simple and like the unit's size and remote control. However, some customers have noted the noise level and weight of the unit as drawbacks. Additionally, a few users have expressed concerns about power consumption and the hose getting warm.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,957 reviews
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Semi truck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it in my semi truck and it’s the best AC ever!!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good A/C

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little loud, but did the job. Saved us when the central AC went out

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Dont buy the G.E. one

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my room.cooler than a polar bears toe nails.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Not Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent unit. Takes a bit to cool down the room but once it gets going we were comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really works great quality product and everyone should consider buying

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks, MarkR! We're so glad to hear the Insignia™ Portable Air Conditioner is working great for you. We designed it to deliver reliable cooling with ease, and it’s awesome to know it’s making a difference. Really appreciate the recommendation! Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. It costs a bit more, but a better option than a window AC. Does it job just right.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Very easy to set up and use. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia Portable Air Conditioner is on for 24/7.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit is efficient and we are very satisfied...

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks, Bella123! We’re glad the unit is running efficiently and keeping you satisfied. Here’s to staying cool and comfortable!

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Cooler

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools better than my more expensive one. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described, happy with purchase, wish was a little cheaper

    I would recommend this to a friend
  • Cons mentioned:
    Hose

    Rated 4 out of 5 stars

    Na

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the trick, but hose detaches easily. We are happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great Portable Air Conditioner

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable air conditioner. Was "Open Box", but works and looks like new (only slight smudges on top). Cools very well and is fairly quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent unit for a bedroom

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had it in my bedroom for a month now and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Works great!!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as advertised, cooled my room right down. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Exactly what we needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall for what we have used it for it has worked great. It cools are living room perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Portable air conditioner

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable air conditioner. Quiet and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service from beginning to end was great. Customer service was great.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Michelle,
      Thank you for the wonderful feedback! We're so happy to hear that your experience from purchase to support was smooth and satisfying. Our team takes pride in making sure every step feels easy and helpful, and your kind words truly mean a lot. Stay cool and comfortable! Patricia | Insignia Support BBY-ExBrand_Insignia

  • Cons mentioned:
    Weight

    Rated 2 out of 5 stars

    POV: Your portable air conditioner doesn’t cool :(

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall did not work - Could not cool my room which is only 200 sq ft AT MOST, most likely actually 150. It could probably cool you like a fan does if placed directly towards you but other than that it really did not decrease the temp in my room by more than 5 degrees. It was still 75+ degrees in my room and I had this on for 48 hours just to verify the effectiveness. Super heavy and almost impossible to bring in to my apartment, luckily someone walking by offered to help me. $400+ for this and it couldn’t even make me comfortable in my small room. My cool living 5000 btu window air conditioner worked better than this thing and I immediately put it back in the window after putting this Insignia portable Ac back in the box to go return. I recommend a window ac as these portable air conditioners just don’t cut it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello KatieYy,

      Thank you for the review. I understand that you are having some issues with one of our product. However, we would love to have some clarification about it, do not hesitate in reaching us at https://www.insigniaproducts.com/support

      Insignia Support,
      Merjorie
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling
    Best Buy Employee

    Rated 5 out of 5 stars

    Great ac love using it

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    Best Buy Employee
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good air conditioning does a great job and it keeps the room cool

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    portable air

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good, cools the whole room very nicely, would recommend

    I would recommend this to a friend