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Customer Ratings & Reviews

$369.99

Customer reviews

Rating 4.4 out of 5 stars with 1957 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers appreciate the 350 Sq. Ft. 8,000 BTU Portable Air Conditioner for its cooling capabilities, ease of use, and overall performance. Many find the installation process simple and like the unit's size and remote control. However, some customers have noted the noise level and weight of the unit as drawbacks. Additionally, a few users have expressed concerns about power consumption and the hose getting warm.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 1,957 reviews
  • Rated 5 out of 5 stars

    To hot

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made a bad situation better. Got us out of a pinch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I changed because came broken, so thanks to geek squad

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 2 out of 5 stars

    Doesn’cool roomt

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless you are sitting on top of it the unit doesn’t push the air out into the room. It gets very cold so if you have a really small space to cool it would be perfect

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Susan,

      Thank you for taking the time to review our 350 Sq. Ft. Portable Air Conditioner. I understand it is not fully cooling your room and that can be disappointing. We would be happy to check your options and troubleshoot it for you. Please, use the link below to reach us.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to cool an rv. Only cools a back room.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Ok for the price but won’t run overnight

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you leave it on for overnight, in the morning it starts making weird fan noise. Cooling is fine though

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Remote don't work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great only fault is remote never worked to late to return.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job, easy enough to setup, not too bulky.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Would be good for 200sq ft room

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned it because it really shouldn’t be rated for a 350sq ft room. I think it would work fine in a smaller room but just make sure to pay attention to the new btu standard and NOT Ashrae.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Returned it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it was a good deal at $329.99 for a 8,000 BTU portable air conditioner- but it wasn’t even fully cooling a 150sq ft room! It says it’s for max 250! The day before I returned it, it began to leak as I slightly tilted it to move the cord. Apparently these aren’t very good, and the ones with dual hoses with an inbuilt inverter are best.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ehh it’s ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok it does the job but I feel like this takes to long to get the whole room cold because there is little air coming out!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    hopefully i just got a lemon

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had to return this because it would work but then shut itself off and beeped repeatedly. i unplug it for awhile and plug back in and again it works for 10 mins

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Basic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work too well! I don’t see much of a change in the rooms we use it in. We still have to run our fans in accordance with the system. Also, make sure that you have windows that match the accessories.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Freon and warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my unit and a five year warranty in April 2023. I need Freon and Best Buy is telling me I need to bring the unit to the store. My warranty includes in home service. Unbelievable. I’m filing a complaint with consumer finance protection.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for bringing this to our attention. We’re sorry to hear about the difficulty you’re experiencing with your warranty service and the inconvenience it has caused. We understand how frustrating it must be when expectations around in-home service are not met. Your feedback is important and will be shared with the appropriate teams to help improve our service and support processes.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Nice but not very powerful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Good quality but it only has power to cool down a single room.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Air

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didnt blew too much air and it didnt cool down the living room where i had it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know if I didn’t set this unit up right but it did not cool at all.I ended up returning it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Insignia™ - 350 Sq. Ft. Portable Air Conditioner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These actually suck. I purchased two a little less than a year and they both already gave out. They just stopped cooling all of a sudden even after keeping up with cleaning the filter and draining. Supposedly they have a one year manufacturer warranty but they never want to do anything about it. They just say sorry I cant do anything about it. Don't waste your time and money on these they're not worth it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ehhhh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it gets cold at night...but has a very hard time during the day...its been 90° out and my bedroom is at 87°

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not so cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    our central air went out so needed something to cool the bedroom to sleep. The room is 300 sq ft it never cooled down enough to get comfortable enough to sleep well. we live an hour from the nearest store and were unable to return in time so I have a so-so portable a/c unit.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Bubb. Thank you for writing a review about our Insignia Portable Air Conditioner. I apologize that this air conditioner is never cooled down enough to sleep well. I know how frustrating it must be for you. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.

      Mariepel C.| Insignia Products
      https://www.insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    it cools fine but still not great.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems you can't turn off the auto sleep function which is really annoying if you want constant AC on

    I would recommend this to a friend