Customer Ratings & Reviews
- Model:
- NS-AC08PWH1
- SKU:
- 6393206
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the 350 Sq. Ft. 8,000 BTU Portable Air Conditioner for its cooling capabilities, ease of use, and overall performance. Many find the installation process simple and like the unit's size and remote control. However, some customers have noted the noise level and weight of the unit as drawbacks. Additionally, a few users have expressed concerns about power consumption and the hose getting warm.
This summary was generated by AI based on customer reviews.
Air conditioner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far , it seems to be a bit over priced for what it does .
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Multidisc!
Thank you for sharing your comments on our Portable Air Conditioner, we at Insignia Products are constantly working to improve our products and we truly appreciate your feedback as it always helps us create better products for you in the future, if you have any question or concern, feel free to reach to us using the link below:
www.insigniaproducts.com/contact-us
Maria P. Insignia Support
More like a fan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this portable air conditioner for our cuddly cabin boat. The air is definitely not cool enough to be called an air conditioner on a 90 degree day on our boat. It is quiet. It dies pull moisture from the air. Works great as a fan, just doesn’t provide enough cooling power while in our boat!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We realize that being able to cool a cabin boat could be very important for you, to enjoy your ride and so, I would like to suggest that you contact us on the link below, so that we can help you with this situation.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Works good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works fine but has trouble keeping up when its over 90F outside
No, I would not recommend this to a friendFair
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There’s way better out there for cheaper for the same price. You could get one that you don’t have to constantly drain and that has a heater built-in.
No, I would not recommend this to a friendInsignia Portable AC
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return after 3 months because it would randomly stop cooling. Luckely the warranty helped and I was able to get my money back since I was technically not able to return it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear that your Insignia 350 Sq. Ft. Portable Air Conditioner didn't meet your needs and had to be returned after just three months due to a problem with the cooling function. We understand how frustrating it can be when a product doesn't perform as expected, especially when you're counting on it to keep your cool. We're glad that the warranty was able to cover the cost of the product and provide you with a refund. We take all feedback seriously and will investigate this issue further to determine the cause and prevent similar problems from occurring in the future. We appreciate your patience and understanding as we strive to improve our products and customer service. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-350-sq-ft-portable-air-conditioner-white/6393206.p?skuId=6393206
horribe a/c
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This unit can not even keep a 320 sq ft aprtment cool and now i have to lug by myself back to best buy
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're sorry to hear that the unit did not meet your expectations in cooling your space and that returning it has been an inconvenience. We understand how frustrating this situation can be and appreciate you taking the time to share your experience.
Keith | Insignia Support
Junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We must have gotten a lemon, we bought this for my daughter and the first time she used it after a few minutes it made a clunking noise and won't blow cool air. Unfortunately Best Buy has such a short return period that by the time we realized it wasn't working it was out of the return period. Very expensive lesson, should have stuck with Costco when buying any kind of appliance as at least they'll work with you if you have a problem.
No, I would not recommend this to a friendStopped working in less than 30 days
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The AC stopped working and won’t turn on anymore. It didn’t even last a month and now I’m out of almost $400 because the return period was only about 15 days. DO NOT WASTE YOUR MONEY ON THIS PIECE OF CRAP!!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your concerns with us. We sincerely apologize for the experience you’ve had with your AC unit. We understand how frustrating it must be to invest in a product that fails to meet expectations, especially after such a short period of use. Your feedback is valuable in helping us improve our products and services. We encourage you to reach out to our customer service team, as they may be able to assist you further and explore possible solutions for your situation. We appreciate your input and are committed to making your experience better in the future. Keith | Insignia Support https://www.bestbuy.com/site/insignia-350-sq-ft-portable-air-conditioner-white/6393206.p?skuId=6393206
Cool but not cold!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely will bring the temp down a couple degrees but not impressed. I don’t know if it is defective or this is how it performs but it was on sale so I pulled the trigger on it. In hindsight I should have spent the extra couple dollars
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We understand that you wish to have a unit that gets the room temperature colder and so, to check what could be happening with your portable air conditioner please contact us on the link below, and we will gladly assist you.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
- Pros mentioned:Cooling
Keeps shutting down and beeping!!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this Ac about two months ago and I use it every once in a while and keeps turning off and beeping. Now I can't return it!!!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Joey!
Thank you for sharing your experience with our Portable Air Conditioner, Joey. We know how disheartening is when a product stops working. We would love to assist you further in this situation, so please feel free to contact us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Not quite happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not completely pleased with this item. I kept it because of desperation. It's constantly leaking & i have to keep emptying buckets of water. Not a happy camper.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Dissatisfied,
Thanks for taking the time and effort to leave a review Insignia™ - 350 Sq. Ft. Portable Air Conditioner - White. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Not worth it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this item less than 2 months and it stop working. I can’t even return it. Please don’t waste your money.
No, I would not recommend this to a friend- Cons mentioned:Noise level
Bad ac
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Your better on bug an ac unit and making a tube foe the window this ac is not good it’s loud and can freeze rooms or even keep them cold for 30 minutes
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the Portable AC. I am sorry to read that you are having multiple issues with the AC. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Nothing to write home about
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The outside vent has nothing preventing squirrels or birds from getting in so thats a big issue. It just barely keeps a room 300 sq ft cool, wish I got a bigger one.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Scoottttay. Thank you for taking the time to leave a review on Insignia™ - 350 Sq. Ft. Portable Air Conditioner. I understand how important to get your unit safe from small animals. We are still trying our best to develop a friendly user products. Kindly contact us for product recommendations.
Mary II Insignia Products II https://www.insigniaproducts.com/contact-us
Not great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The living space the unit is set up in is 275 square feet. This is supposed to cool up to 350 square feet. It’s hot as balls in here.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Abon.
I apologize about your experience with your Air Conditioner. I want you to know that this could be caused by several reasons and I would like to provide you with the correct troubleshooting steps to find out the source. Please reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you with it.
Cesar G. - Insignia Support
Lemon
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst washer ever I am so disappointed it goes unbalanced
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. We’re sorry to hear that the washer has not met your expectations and that you’re dealing with balance issues. Your feedback is important and will be shared with our team to help improve the quality and performance of our products.
Keith | Insignia Support
Good for a few months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Died on me after 3 months. First two months was very light use. Then as soon as the summer started it died.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello buydrebeats,
Thank you for taking the time to review our Insignia™ - 350 Sq. Ft. Portable Air Conditioner - White. We are very sorry to read that the air conditioner stopped working after three months. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST.
Chelsea
Insignia Support
https://www.insigniaproducts.com/
A real piece of crap - didn't last 2 years
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't last 2 years. Started getting weak last year but I didn't think much about it. Turned it on this spring and no cooling. I can hear the compressor and the fan is working but no cooling. Since it has a 1 year warranty it's now a $400 pile of junk.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I'm sorry to hear that your Insignia portable air conditioner didn't meet your expectations and stopped working after a year. It's disappointing that it's no longer providing cooling, even though the compressor and fan are still functioning. We understand that this is beyond the one-year warranty period, and we appreciate your feedback. We'll take this opportunity to review our product design and quality to ensure we're providing better performance and longevity in our future products. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-350-sq-ft-portable-air-conditioner-white/6393206.p?skuId=6393206
Unsatisfied
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this on July 4th, it’s July 8 and having problems with it already. It runs for a few minutes then shuts off for a few seconds and turns back on. I’ve thru all the troubleshooting and nothing. This is not worth the price. Not even if it was free. Not even a week and problems.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi EfrainSan,
We apologize for your dissatisfaction with this portable air conditioner. Your feedback is important for us to know how to improve its quality and durability. If you need further assistance, please contact us at 1-877-467-4289.
Insignia Support
Lea
https://www.insigniaproducts.com/
SAVE YOUR MONEY!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I live in Chicago and we have had a few hot days so far 85 to 89 degree weather. Bought this AC a couple of weeks ago and it has disappointed me and not to mention the radianting heat produced from the back of the unit (even after correctly installing the exhaust tube).
No, I would not recommend this to a friend