Customer Ratings & Reviews
- Model:
- NS-AC08PWH1
- |
- SKU:
- 6393206
Customer reviews
Rating 4.4 out of 5 stars with 1963 reviews
(1,963 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the 350 Sq. Ft. 8,000 BTU Portable Air Conditioner for its cooling capabilities, ease of use, and overall performance. Many find the installation process simple and like the unit's size and remote control. However, some customers have noted the noise level and weight of the unit as drawbacks. Additionally, a few users have expressed concerns about power consumption and the hose getting warm.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
poor performance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this 8000 btu unit performed far below the 6000 but window unit i was using. 100 square feet max. I returned it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not cold enough
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t cool probably, high speed with AC on feels like low speed.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello FernandoJ,
Thank you for your feedback. We do apologize if we did not meet your expectation with one of our products. For further clarification kindly check on our website www.insigniaproducts.com/support.
Insignia Support,
Merjorie
www.insigniaproducts.com/support
- Pros mentioned:Cooling
Rated 5 out of 5 stars
Great performance for less than the big brands
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My brother's landlord has been dragging his feet on replacing the air conditioner in his apartment, so he originally got a Frigidaire portable AC. Granted the Frigidaire works good, but he needed another portable AC unit for his apartment. He mentioned to me he wanted to try the Insignia portable AC since it was cheaper than the Frigidaire (so I got the Insignia for him to help him out). So far this Insignia portable AC has been cooling just as well as the Frigidaire! The remote for the unit is super convenient. One thing to note, you will need to keep the window screen installed. This unit does not come with a mesh screen to go over the end of the flexible tube that connects to the window mount. Yes the unit itself has a plastic grate where the tube connects, but for keeping bugs out it would have been better if it came with a mesh screen, call it extra insurance. But overall, for the price of this unit I (and my brother) are quite pleased with how well the unit works. I have had Insignia TVs and they have worked very well for me, I will remember to get Insignia AC units for myself going forward as well.
I would recommend this to a friend Rated 1 out of 5 stars
Poor to Fair Quality.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor to Fair Quality. Uses ALOT of expensive Electricity! Poor cooling!
No, I would not recommend this to a friend- Pros mentioned:Cooling, Overall performance, Size
Rated 5 out of 5 stars
Works well
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like my ac it works, cools a room and fits my window.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks, ShantolR! Glad to hear the AC is keeping your space cool and fits your window setup perfectly. Stay comfortable!
— Shiela | Insignia Support
- Pros mentioned:Cooling, Overall performanceCons mentioned:Noise level
Rated 5 out of 5 stars
Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great loved the price room gets cold and machine is not too loud
I would recommend this to a friend Rated 1 out of 5 stars
Didn't work well at all
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kept running and never cooling down anything. Do not buy
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We know how important it can be for you to cool down your rooms this summer, and so, please know that if you contact us on the link below, we will gladly help you check what could be happening with your portable air conditioner and look for available options.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
- Pros mentioned:Cooling, Installation
Rated 5 out of 5 stars
This ac deserves 10 stars, I love it!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.5 stars isn’t enough. I couldn’t have asked for a better machine. I love how the installation was simply clipping the mounts on to the hose and sliding it onto the back of the ac. Same thing with the window kit (a simple clip, and go). This thing was super easy to put together and install. It isn’t too loud. It gets my room ice cold; and the instructions are straight foward. If you’re indecisive about which ac you should buy, go with this one. I’m literally planning to put one of these in every room of my house! A++
I would recommend this to a friend - Pros mentioned:Cooling
Rated 5 out of 5 stars
The Savior of Summer!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This portable AC saved me and my wife from a dreadfully hot summer a couple years back, 2021 to be specific. Our room only had a sliding glass door that led to a balcony. Meanwhile all the other rooms in the apartment which belonged to the kid’s, had the luxury of containing windows and their own personal units to go in them. With us not having the same prosperity, it left us with the only logical solution left, and that was to go on the search for a portable unit. Finding a great quality product at a very reasonable price was one of the most beneficial decisions I’ve ever made. It would cool down the whole room which was around 15’ x 25’ (if not larger) within minutes, not to mention if we kept our door open it would cool off the hallway as well. I definitely recommend this product if you are in need of a portable AC! My son still uses it to this day, we moved and he took the furnished attic as his room, so you could imagine the possible heat produced from the roof alone. You can’t even conjure up a such thing as heat up there.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your detailed experience. We are delighted to hear that the portable AC made such a significant difference during the hot summer of 2021. It's great to know that it effectively cooled your room and even helped with the hallway. Your recommendation means a lot to us, and we are pleased that your son continues to benefit from it in his attic room. Your satisfaction is important to us, and we appreciate your support. Keith | Insignia Support
- Pros mentioned:CoolingCons mentioned:Noise level
Rated 5 out of 5 stars
Works like a champ
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First off, never buy a GE. Secondly, i was skeptical about this one but it’s great. Noise level isn’t bad and it blows out very cold air. Also the fan stays on when it rewches the temperature which is awesome if you have this in your bedroom while youre sleeping since the sound level wont go from having the noise to having nothing. Glad we got this one.
I would recommend this to a friend - Pros mentioned:CoolingCons mentioned:Noise level
Rated 4 out of 5 stars
Cools the room down well but it is very loud
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Saw the reviews for it being loud and thought to myself, I can deal with this especially for the price, well people, it’s super loud. It gets louder the longer you run it. I’m pretty sure the compressor is rubbing on something because when it gets loud, I give it the good ‘ol Fonzie smack and it gets a little better but it comes back. All in all it works and cools. So as long as your into smacking it every so often you should be good with it.
I would recommend this to a friend - Pros mentioned:CoolingCons mentioned:Noise level
Rated 3 out of 5 stars
Do not buy this for your bedroom!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This air conditioner is a great unit for your living room or office. This unit definitely cools off your room, and since it's portable, you can fit this into small/odd sized windows. However, if you are looking for a portable air conditioner for your bedroom - do not purchase this item! First, the screen that indicates the temperature/fan speed/mode is quite bright. When you shut off your light the screen throws off a lot of light. I have to cover the top with duct tape. In addition to the brightness of the screen, I think the worst feature is the noise. This unit is on par with other units in terms of loudness, but it seems to be stuck on constant economy mode. So at night your air conditioner will be blasting, then all of a sudden it will be dead quiet, and then it will kick back on very loudly. This change in noise is so drastic, I did not sleep at the first night I used this. Even now, I need to wear ear plugs when it runs at night.
No, I would not recommend this to a friend - Pros mentioned:Cooling, Ease of use
Rated 5 out of 5 stars
It works buy it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This ac unit works so well in my 850sq ft apartment. We keep it in the living room and it completely cools that room in about half an hour and the rest of the house feels the effects maybe an hour after that. Not too noisy. Easy to put together!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Cool !!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for hot weather I’m happy with it and my daughter too.
I would recommend this to a friend - Pros mentioned:CoolingCons mentioned:Noise level, Weight
Rated 2 out of 5 stars
Not Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this unit in a flash without thinking and comparing to other brands and I regret buying it.Not satisfied at all that I wanted to return it right away.It's heavy-no wheels compared to other brands so it needs 2 people to move it.It's noisy.My daughter and husband really can't stand the noise.The cooling part is not bad at all though.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello AnalynV,
It has come to my attention that you were not fully satisfied with the purchase of your Insignia™ - 350 Sq. Ft. Portable Air Conditioner - White because it is too noisy. I'm sorry that the product didn't meet your expectations, as Insignia always strives for the best customer experience. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST.
Chelsea
Insignia Support
https://www.insigniaproducts.com/support
- Pros mentioned:CoolingCons mentioned:Noise level
Rated 4 out of 5 stars
Works fine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well but louder than I thought it would be . Does keep room very cold
No, I would not recommend this to a friend - Pros mentioned:Cooling, Size
Rated 5 out of 5 stars
Great ac
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great ac. Blows out cool air. Love that it’s not too loud, very compact, and not an eye sore to have in the corner
I would recommend this to a friend - Pros mentioned:Cooling, Ease of use
Rated 5 out of 5 stars
Excellent portable ac
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works AMAZING!!!! This portable ac cooled down my bedroom in less than 20 min! My bedroom isn’t large but it is a fair size. Easy to set up and pumps out COLD air. Just what I needed before the head wave hit the easy coast. Very happy customer.
No, I would not recommend this to a friend - Pros mentioned:Cooling
Rated 5 out of 5 stars
4 years usage review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using this air conditioner for the past 4 Summers. My 1 bedroom apartment is big and has an unusual layout, the bedroom is wide open to the living room. The area is big yet this 350sq conditioner is sufficient to cool it. I also never had an issue with it
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience! We're thrilled to hear that your Insignia™ Portable Air Conditioner has been effectively cooling your spacious apartment for the past four summers. It's great to know that it has met your needs despite the unique layout of your home. If you ever have any questions or need further assistance, feel free to reach out. Enjoy your cool and comfortable space! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Cons mentioned:Hose
Rated 5 out of 5 stars
Works great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works great but i hope they have closure in the hose that goes out of window. You would see birds coming in/out and building up a nest.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, Harpreet! We're glad to hear that the Insignia™ 350 Sq. Ft. Portable Air Conditioner is working great for you. We appreciate your feedback about the hose closure and will pass it along to our team. If you have any other suggestions or questions, feel free to let us know!
- Shiela | Insignia Support














