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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4586 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers recognize the 24" Class F20 Series LED HD Smart Fire TV for its exceptional picture quality, with many praising its vibrant colors and crisp details. The TV's easy setup and user-friendly smart TV features, such as the Fire TV platform, are also well-received. However, some customers have expressed concerns about the remote control's functionality and the TV's occasional slowness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 176 Showing 3,501-3,520 of 4,586 reviews
  • Rated 4 out of 5 stars

    KIng

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. It a bit too complicated. Thirteen remaining characters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small Bedroom TV set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy purchase process. Ordered at 9am and it was delivered To my house by 7:30 that evening. Good quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    oldguy3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought by mistake and returned. Did not want a fire tv. Wanted a smart tv with roku. Best Buy make it an easy return

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Broke and replaced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First purchased stopped working after 3 months. Made appointment with Geek Squad, exchanged and got credited for price difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This TV was a great purchase for our deck.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was a great purchase for our deck. Great smart capabilities are very easy to connect each time we bring it inside from out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home office monitors

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased two for use as home office monitors. Half price of stand alone monitors plus versatility of tvs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have TV for everyone! If you are in the market for a smart TV, this is it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great for what it is; husbands tv to watch his basketball games on while he plays his video games

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor functionality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first year of owning this TV was okay, with no major picture or functionality issues. The setup was easy and connection to the Internet was straightforward. However, perhaps not even a full year after purchasing and using the TV to stream apps like YouTube TV and Netflix, the TV inexplicably began closing out of the YouTube TV app without warning. Or it would take about one minute to load YouTube TV in particular. I had not and have not experienced this with other TV brands. And it is quite disappointing and frustrating that this brand operates so poorly after a short time of minimal to average use. The TV went from not loading and opening streaming apps (primarily YouTube TV) properly, to not connecting to the internet after it has been turned off. It is a worthless television that I wouldn't even feel comfortable giving away. The power cord has to be unplugged and plugged back into the TV each time we want to use it because a "Wi-Fi not connected" message appears each time the TV is turned on. After quickly ruling out Wi-Fi availability and connectivity, it became very clear that the issue was with the TV. Again, this is extremely frustrating. And as a result of the poor quality and experience I've had with this TV, I will not purchase another TCL nor would I recommend the brand.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your concerns about your experience with the Insignia 24" Class F20 Series LED HD Smart Fire TV. We appreciate your honesty and apologize that the TV's performance has not met your expectations. We're sorry to hear that you've encountered issues with the YouTube TV app, slow loading times, and connectivity problems. Your feedback is valuable to us, and we'll take it into consideration as we strive to improve our products. . Jeth | Insignia Support.  https://www.bestbuy.com/site/insignia-24-class-f20-series-led-hd-smart-fire-tv/6395125.p?skuId=6395125 BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a TV for my kitchen. This is a good fit. Picture isn't the greatest but for the kitchen it's fine!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a dorm room. Having the apps loaded makes it so easy to access entertainment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this tv. My child enjoy and use the remote with microphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice television great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice television at a great price. Arrived in safe condition and arrived fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pretty good for the pricing I’m happy with my purchase thank you Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for our space!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what we were looking for! Fits perfectly in our old school armoire and has all the smart tv apps we need!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for camper

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Swapped it in for the one in the camper. Works great w my hot spot

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Prime smart tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Harder to set up this Amazon prime tv for some reason than my roku tv, but once working, great product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tag on the shelf for the product I wanted listed the price at $159. When they lady rang up the product she told me the total cost including tax was $193, I said...."$30 for tax seems too high" She said the product was not priced correctly on the shelve and said "many of the prices on the shelf are wrong" Seems like not a very good way to run a store

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia tv

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The insignia tv is excellent. Has excellent characteristics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the money. Took advantage of the of same day delivery and had it 2 hours after ordering

    I would recommend this to a friend