Customer Ratings & Reviews
- Model:
- KDTM404KPS
- |
- SKU:
- 6398194
Customer reviews
Rating 4.5 out of 5 stars with 1888 reviews
(1,888 customer reviews)Rating by feature
- Cleaning Quality4.8
Rating 4.8 out of 5 stars
- Dry Quality4.6
Rating 4.6 out of 5 stars
- Cycle Options4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the quietness, cleaning performance, and third rack of the 24" Top Control Built-In Tub Dishwasher. Many appreciate its capacity and ease of use, as well as its design and spaciousness. However, some customers have expressed concerns regarding its reliability and long cycle time. A few customers have also mentioned issues with installation, price, and the heating element.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After one month, love this dishwasher. Cleans really well, everything is sqeaky clean. The top rack is great for all the odd ball small gadgets and even larger frying pans.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Nice looking Dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking Dishwasher with great features and ease of use. Love the stainless steel look over my old white outdated appliances.
I would recommend this to a friend - Pros mentioned:Third rack
Rated 5 out of 5 stars
looks great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.haven't installed yet but it is really well built. Solid stainless steel, really nice racks. I am so excited to get this up and running!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Greatest dishwasher ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent dishwasher! Best Buy did an awesome job with the installation as well!
I would recommend this to a friend - Cons mentioned:Reliability
Rated 1 out of 5 stars
Broke down 6 times since January 2023
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke down 6 times in 2 years. Was leaking at first. 1st repair person titled it back. It was still leaking. 3rd repair person said that some sealer needs to be replaced as it was recalled. Fixed that. Then it started to give beeping sounds and not clean for a few days. Geek Squat person came in and it miraculously started to work. No reason and no fix. Since then it broke like that 2 more times and now smells like electricity so we unplugged it waiting for Geek Squat again. Also, stainless steel started to peel from month 1. Kitchen aid warranty said they are sorry but it is just appearance and not functionality, so there is nothing they can do. Geek Squat and dishwashing liquid is the best thing you can buy along with this dishwasher as you will need those a lot.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your APPLIANCE and would like to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
Rated 5 out of 5 stars
Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little louder than previous Kitchenaid. Easy to use.
I would recommend this to a friend- Pros mentioned:Noise level
Rated 5 out of 5 stars
Best Dishwasher Ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't say enough good things about this one. Super quiet. Everything comes clean. Love how coffee mugs are on an angle so no water is left on the bottom after clean.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
KitchenAid Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this dishwasher. Very quiet. Has a lot of nice features.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Good unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet. My only concern was the pump made an odd noise the first few loads like something was loose. It stopper and haven’t heard it since.
I would recommend this to a friend Rated 5 out of 5 stars
Love it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i was looking for a long time until i saw this one and i fell in love with it
I would recommend this to a friend- Pros mentioned:Third rack
Rated 5 out of 5 stars
LOVE IT,
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new dishwasher, especially the third row, fits more and cleans better!
I would recommend this to a friend Rated 5 out of 5 stars
AWESOME DISHWASHER
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works awesome and the third rack is huge! We've had Samsung and Whirlpool, this is the best one.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Dishwasher
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans very nice, i do rinse off dishes and pots before loading it
I would recommend this to a friend - Pros mentioned:Third rack
Rated 5 out of 5 stars
Fast and quite
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and quite. The third rack and height adjustability of the second rack allows me to get even the toughest dishes cleaned.
I would recommend this to a friend Rated 1 out of 5 stars
Expensive and disappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is a lot to like about this dishwasher, it’s quiet, it looks good, and it gets the dishes very clean…when it’s working. I have had this unit for almost exactly 2 years and it has failed twice in that time. The first time it was under factory warranty and they replaced the faulty circulation pump, it only took a MONTH! Now another year has gone by and I’m in the same predicament, waiting for the service technician to show up and then I’ll probably have to wait another two or three weeks to get the new parts installed. I don’t think it is too much to expect an appliance that cost $1000 to last more than a year without catastrophic failure of a core component. I understand that sometimes things happen but for it to happen twice in two years?! I used to choose Kitchen Aid because I thought they were better quality than some other brands but it appears they are just like all the other garbage appliance manufacturers out there, not built to last.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us. We apologize for the concerns you are having with your Dishwasher and would like to speak with you further to see how we can help.
Please contact us directly via:
Facebook at https://tinyurl.com/KitchenAid-Facebook
Instagram at https://tinyurl.com/KitchenAid-Instagram
We look forward to speaking with you.
- Pros mentioned:Third rack
Rated 5 out of 5 stars
I would highly recommend this model.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher does what it says, it's perfect. The third rack is also a great addition.
I would recommend this to a friend - Pros mentioned:Third rack
Rated 5 out of 5 stars
Love this dishwasher
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love this dishwasher. It cleans the dishes crystal clean. The washer is so quiet you can barely tell it’s on. Love the extra third rack.
I would recommend this to a friend - Pros mentioned:Third rack
Rated 5 out of 5 stars
Top Notch Machine!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dishwasher! I worried about the 3rd shelf taking up too much room but it is great! Very happy with our purchase.
I would recommend this to a friend - Pros mentioned:Third rack
Rated 5 out of 5 stars
Wonderful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this because the third rack is much more versatile than other brands.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Great Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t go wrong with Kitchenaid brand. Very quite dishwasher
I would recommend this to a friend





































