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Customer Ratings & Reviews

$449.00

Customer reviews

Rating 4.3 out of 5 stars with 365 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers express satisfaction with the TX-SR494 7.2-Channel A/V Receiver's sound quality and ease of use. Many find the setup process straightforward and appreciate the power it delivers for the price, along with its connectivity options. However, a few users have reported issues with overheating and volume inconsistencies.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 365 reviews
  • Rated 4 out of 5 stars

    Receiver review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the easiest to program, but good value for your money!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you figure out how, the adjustability is endless with this receiver. Great sound output, Dolby atmos works great with my klipsch 5.1.2 setup.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Prone to faults.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased one new out of the box summer of 2025, after a couple months of use the receiver went into AMP DIAG mode and returned a NG error (center channel). Best Buy was able to replace the receiver for me, but similar error with different NG fault came up again (multiple channels). Service manual states that a dealer must be contacted in the event of a NG "No Good" error is present in the system. Both receivers were set in well ventilated areas with plenty of airflow. Will be seeing if I can return it under my Best Buy Total account so I can go with another brand.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good receiver/amplifier for basic sound amplification

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Onkyo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time using onkyo for a receiver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reciever

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase. Very happy with the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Did not meet our needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Onkyo receiver did not meet our expectations so returned at a Buy staff store. Back to shopping for other options.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Receiver

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to hook up 5 speakers set that my old receiver couldn’t. Loved it that l bought another one for my basement

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Easy to set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price for this receiver was very reasonable and I trust the team at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Receiver works well with 5.1 system. A little tricky to set up at first but pleased overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elphaba likes Onkyo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not go wrong with Onkyo. They have been around for decades and this one does the job quite well. Works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent. My old receiver would take several seconds when turning on to display my smart device on the tv. The new one puts it on the screen almost instantly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Many Features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding sound reproduction, able to produce from a variety of sources including turntable, cd, and Bluetooth! Awesome sound reproduction, able to configure speaker placement. Very impressive!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second Onkyo receiver in 20 years, the first one is still doing great, this second one is being setup in our theater/media room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEW TOY

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my Dad as a gift he absolutely love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gtera receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the money. Onkyo always a great choice.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    not a reliable receiver - 2 units didn't power on

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to give this unit a 2nd chance after buying the first to last only a day before not powering on again. The same thing happened with the second unit. Loved the idea of all the features for the price, but his unit has a power supply issue and is not reliable. Sadly disappointed

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Too bad I used to love the Onkyo system components

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model is not as good as the older models. No place for a turntable and if you use the PC connector space for it then the quality of sound is awful.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Onkyo Receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver works just as we expected it to. We have no complaints.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy sold me a product that had a missing zone button on the back and my installation couldn’t be fulfilled properly and I can’t return the receiver. It’s past the return. When I bought the open box it said good condition. It should’ve said part was missing so I blame Best Buy. The geek squad was great and brought it to my attention but the store reference was awful so what are you gonna do about it replace it or not

    I would recommend this to a friend