Customer Ratings & Reviews
- Model:
- SM-R175NZRAXAR
- SKU:
- 6400948
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the Galaxy Buds+ True Wireless Earbud Headphones, particularly regarding their sound quality, battery life, and comfort. Many users find that the sound quality is excellent, with some even saying that it is as good as when they first took the earbuds out of the box. The battery life is also praised, with many users reporting that they can listen to music all day without having to worry about recharging. Additionally, many customers find the earbuds to be very comfortable to wear, even for extended periods of time.
This summary was generated by AI based on customer reviews.
Good sound
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They fit very well but for whatever reason I had problems getting them to work with my Samsung phone In phone calls.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello. We understand how frustrating this may be for you. This link includes steps that can be taken to improve the performance of your Galaxy Buds+. Thank you for taking the time to leave this review. ^Kayla
http://www.samsung.com/us/support/troubleshooting/TSG01111323/
Wrong size
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After getting the kids some for Christmas I decided to try them . Sadly they hurt my ears , I had to return them.
No, I would not recommend this to a friendDelayed ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was supposed to get my ear buds almost a month ago but was never told when I was getting my purchase .
I would recommend this to a friendjabra 75s are tha best earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not tha best but definitely not the worst. after wearing them for about an hour they really become uncomfortable. kinda felt like they were goin to far into the ears along with the discomfort after extended use. the price however was definitely well received by me...I suppose that you DO in fact, get what you pay for...I still love Samsung tho! yal just gotta tighten up on them earbuds!!!
No, I would not recommend this to a friendNot Impressed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great color and average sound, but the range on these is horrible. Reception started getting choppy when barely 10 feet away.
I would recommend this to a friendProblems right off the bat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The design is sleek and they feel comfortable however, after 2 hours of trouble shooting, the left earbud cannot connect and its actually not even detected by the case. After browsing the internet for solutions, I found many other people that are having the same issue. Will return them and exchange them for a different brand.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Art28, we apologize that your experience with these earbuds was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product but we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Elizabeth
Not for athletic use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband uses these during his work which is a delivery driver. After working up a sweat they start going a little crazy.
I would recommend this to a friendEar Budd
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really hurt my ears. Couldn't keep them in long. After taking them had to wait several days for soreness to go away
No, I would not recommend this to a friendNot that great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone calls audio is very low. I expected these to be much better than the airpods and nope. Airpods are better audio quality.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Couldn’t pair with my Samsung tv.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn’t pair my Samsung tv with these buds. Otherwise sounded okay.
No, I would not recommend this to a friend Okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that they are Samsung and loved the color however they fit too big in my ear. Had to exchange another style.
I would recommend this to a friendThe case is fully charged but not charging buds.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this product 4 months ago but with some reason the case stop charging the ear buds.
No, I would not recommend this to a friendOnly use with Android
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used with an iPhone, had trouble staying connected. But that was most likely due to me having an iPhone.
No, I would not recommend this to a friendBrand response from Samsung
Posted .I would like to thank you for providing this detailed feedback, Chennie. We do strive to make every customer experience a good one, and learning about your experience will help us to achieve this goal. ^Kayla
Average earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery dies quickly. You always have to charge your earbuds. Always falls out of my ear. Still good earbuds!
I would recommend this to a friendBrand response from Samsung
Posted .Hello Sallen1218, thank you for sharing your experience! We would love the opportunity to look into this matter further for you. Please give us a call at 1-800-SAMSUNG. We're here to help! ^Elizabeth
unsatisfied
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not that great of a product for Samsung not good at all for phone calls person u talking to hears everything around you
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Mrtaker59, we apologize for any inconveniences this may have caused! Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01111323/) to an article that will help you troubleshoot poor audio quality. ^Elizabeth
Quality is amazing, UI needs work.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing except that the sensors on the buds are VERY sensitive And it always opens my podcasts unexpectedly.
I would recommend this to a friendSamsung earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look of these earbuds but they keep disconnecting from my phone, and the bass is not great.
No, I would not recommend this to a friendToo big!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They quality is good but they fall out of my ear a lot! Wish they weren’t so big!
I would recommend this to a friendBrand response from Samsung
Posted .Hi There!
Thank you for reaching out to us. We genuinely appreciate your taking the time to let us know of your concern about your galaxy Buds Pro. We are so sorry that you find the buds challenging to fit into your ear. Please check this link to help you use your buds properly:
https://www.samsung.com/us/support/answer/ANS00082785/
Another way is to use buds sleeves for a tight fit.
https://www.samsung.com/us/support/answer/ANS00087422/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144230812
Thank you for choosing Samsung!
-Remie
Looks nice but the fit is weird for some.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its okay but I ended up returning it and just went back to AirPods and an iPhone down the road.
I would recommend this to a friendNo Bass
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They don't have very good bass for the price. I've had better sound out of cheaper brands
No, I would not recommend this to a friend