Customer Ratings & Reviews

This one operates as advertised and sounds great.!!

Technician Anthony, Determined: defective receiver, ordered exchange s/b contacted to schedule, Monday 3/11/24 I was not contacted, to schedule replacement. And this is my 5th attempt to get my initial December AV & TV purchase to work properly. My blue ray player is reflected on the on screen menu but no audio. I made the initial purchase in December & it's the middle of March and it's still not Right!!! Let's get this Resolved ASAP

This was an upgrade from a 20 year old Kenwood receiver and what a difference. Set-up was very easy and with the calibration system, our Bose speakers came to life. With the multiple HDMI connections our other components were all integrated. A very solid receiver without breaking the bank.

Ordered an open box in excellent condition, didn’t even have the remote, owners manual or any accessory’s! I returned it to my local store and was being told they couldn’t do a refund, though I noticed he was getting error messages and I asked for a manager who completed the transaction!

After just 2 days the displays 5th character stopped working completely, so instead of showing "AirPlay" it just showed "Airp ay" on the front. As if that wasn't bad enough, it also started acting very strange about simply playing music over bluetooth. Randomly stopping either just a few seconds after the song began, or about halfway through the song. Pathetic.

For the price it is a solid receiver that makes movie night just that much more exciting. The 4K feature works allowing streaming movies to look much more crisp than 1080p. So far, the family is enjoying it.

Got a lemon ! Only half the functions stayed working - Wi-Fi worthless, dropped constantly whether wired or wireless- OSD jittery and inconsistently not displaying on TV - zone 2 would not play a digital source so returned. Best Buy customer service is the best. Got a Denon now and it’s flawless.

It makes a clicking noise before and after each commercial. The clarity of the sound is mushy.

Complete waste of money. Its no longer returnable and now doesnt work after about 3 months of use. The hybrid standby button flashes and clicks and no longer turns on. Ive tried unplug and restarting with no resolution. First and last Onkyo

I bought this, to replace my 25 year old Onkyo, that predates HDMI or USB for that matter. I missed having surround sound at home. I also wanted the best bang for the buck. I was going to buy a Denon AVR-x2700h, but, I read about the hdmi 2.1 problems, that plagued the early adopters. Onkyo missed those problems by skipping a year. The Denon was more expensive, and less powerful. That, and, as I mentioned, already have a problem free, 25 year old Onkyo. Now, to be clear, I’m only using it in 5.1, at the moment. But it still sounds incredible to me. Would I love to have an IMAX enhanced unit? Sure! I’d love to be enveloped in sound, with the TX-nr7100! But, it’s twice the price! And I’m sure Atmos will sound great, once I figure out how to add 2 more speakers. I absolutely love how well it communicates with my Samsung Q80 tv. The E-ARK works great! One wire! I’m still figuring it out, at this point, however. But, so far, it does exactly what I want it to. I originally set it up, using the supplied microphone, but went back and fine-tuned it manually, once I figured out how to bring the menu up on my tv. I went in and tried to set up my Wi-Fi, but, for some reason, I couldn’t get it to connect. I ended up using my phone to set it up. It was a lot easier, though I’m still not sure if it stays connected without my phone present. I also found out the hard way, to turn off the Bluetooth receiver and transmitter. I connected it to my Sony headphones, and never turned it back off. It took me an hour to figure out why I wasn’t getting sound to my speakers. Lol! What can I say, this thing is smarter than me. I gave it 4 stars, but, it deserves 4.5-7 Giving it 5 stars, is unrealistic… I don’t even read 5 star reviews. There’s always better…. Or is there?

Just purchased a PS5 so it was time to upgrade my projector and receiver to 4K. Tested it with Top Gun:Maverick and it did not disappoint.

Bought September 30 2023. Stopped worked October 30 2023. Power/standby just keeps clicking. Wont power reset. Wont factory reset. Wont power on. Basically a huge expemsive paper weight at this point

Purchased this receiver and returned it due to a continual hum coming from the unit. Purchase another brand.

I am very pleased with purchase. I definitely recommend purchasing.

Awesome reciver. Does everything and more. Great product

Had to return it due to an internal board failure right out of the box.

I still haven’t received a call about why my receiver was not connected to my speakers.

Started having problems after 14 days. Video goes off after a few minutes.

Had to return the circuit board was defective brand new in the box

Nothing but struggles with this thing. Onscreen menus won’t show, games won’t pass through. First try with Onkyo = last try.