Customer Ratings & Reviews
- Model:
- NS-PWL965
- SKU:
- 6406928
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the Universal 65W Laptop Charger's compatibility, performance, and ease of use. Many appreciate its charging speed, included adapters, and reasonable price. However, some customers reported issues with the charger's fit, connection, and cord, while others mentioned concerns about battery life.
This summary was generated by AI based on customer reviews.
Transformer to computer cord too short
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cord from the computer to the adapter/transformer is too short making it hang unless you put it on something. The weight causes it too occasionally unplug and causes a bend in the wire which I can already see is going to eventually break right where it plugs into the computer if I'm not really careful. For the price they could have provided a longer cord.
No, I would not recommend this to a friendSoso
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The connector pieces where it connects comes apart easily.
No, I would not recommend this to a friendLaptop Charger
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Many sizes to fit anything . Multi purpose charger
I would recommend this to a friendGreat replacement
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect replacement option for my daughter’s laptop
I would recommend this to a friendLaptop Charger
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, good length, very happy with this buy.
I would recommend this to a friendNot compatible with Asus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't work with Asus as recommended by the Geek. I kept it anyway for other computers at home.
No, I would not recommend this to a friendCharger
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the charger for my daughter’s computer, it was the right size, but I later found out something was wrong with her computer. I would buy again.
I would recommend this to a friendDidn't work with a Toshiba Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like these universal chargers in general. Unfortunately, this one did not have an adapter that fit a Toshiba laptop so I had to return it. I never really got to use it.
I would recommend this to a friendDiscrimination
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awful customer service, my order got “locked” so I couldn’t change it to delivery or even curbside, I am disabled and dispute being told that Arie said that no one would bring it outside for me, and I’d have to ask for a refund and purchase the item again
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience, MadisonD. We're truly sorry to hear about the difficulty you faced with your order and the lack of accommodation. Your feedback is important and will be shared with the appropriate teams to ensure we do better in supporting all of our customers. Tine | Insignia Support
did not work for Dell laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it did not help my dell laptop , would not charge , the dell port did not go all the way into laptop
No, I would not recommend this to a friendPC Charger
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You shipped an incorrect item to the Mobile store. Staff pulled out a return which worked and made me a fair deal
I would recommend this to a friendDidn't work when told it would
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.researched, then asked upon pick up (which my laptop in hand) if this charger would work. I was assured it would. It didn't.
No, I would not recommend this to a friendIncorrect adapter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not have the correct adapter for the laptop returned with zero issues.
No, I would not recommend this to a friendPower
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It wasn't powerful enough. I returned it and bought a 95W for half the price of this one on Amazon. It's not powerful enough either, but will do for now.
No, I would not recommend this to a friendNot a fan
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am disappointed in this charger- it is the 2nd one of this kind that I have purchased in a few months... The connector is weak and wobbly, so it wears out quickly. Sorry to be a wet blanket, but this is a sub par charger. Wish you had other options besides this universal. Thank you.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello TerriM,
Thank you for taking the time to review our Insignia™ - Universal 65W Laptop Charger - Black. We're very sorry to read you are experiencing this issue with one of our products. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
didn't fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.advertised as leveno but didn't fit our computer sad
No, I would not recommend this to a friend- Cons mentioned:Battery life
Wouldn't buy again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got it to hook up schools Chromebook, but it didn't last long with a 4th grader. It just stopped providing a charge one day.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the 65 W charger. I am sorry to read that you had issues with the charger. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Just ok
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did the job but the tip easily detaches, otherwise works
No, I would not recommend this to a friendLaptop Charger
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too expensive for my budget, but probably great for someone with multiple devices.
No, I would not recommend this to a friendAverage
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok. It does what is needed but not the greatest. You would put it at average
I would recommend this to a friend