Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 6408356
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the WH-1000XM4 headphones highly for their exceptional sound quality, comfort, and impressive battery life. Many appreciate the solid bass, lightweight feel, and great fit of the headphones. However, some customers have experienced inconsistent connectivity, find the touch controls less than ideal, and feel the price could be more competitive, while others desire a higher maximum volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Comfort, Sound quality
Best headphones ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly the best headphones I’ve ever purchased, best sound, long lasting battery, comfortable with long periods of usage
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Headphones,
Great! We're glad that you found the perfect headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality and look. I live in a very noisy place and the noise canceling is incredible, it completely drowns out the outside creating a peaceful atmosphere. Highly recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the wonderful review, Margaux!
We are absolutely delighted to hear how much you are enjoying the WH-1000XM4 headphones and their amazing quality and look.
It’s especially rewarding to know that you find the noise canceling to be incredible! We designed the XM4s to truly drown out the outside world, and your feedback about them creating a peaceful atmosphere even in a very noisy place is a perfect validation of that technology.
Thank you again for your strong recommendation and for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Worth every penny.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphones.Super lightweight, comfortable and have amazing sound quality. I could wear these for hours without discomfort, which is something I've usually encountered with other headphones. Definitely worth the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi John, Thank you for the fantastic review! We're so happy to hear you like the super lightweight and comfortable design and amazing sound quality of your new WH1000XM4. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Sony xm4 headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The noise canceling on these headphones are excellent. These are the best headphones you can get for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ryan,
We are thrilled that you’re enjoying the excellent noise cancellation of your WH-1000XM4 headphones! It is great to hear that you find them to be the best value for the price, especially with the HD Noise Cancelling Processor QN1 and Dual Noise Sensor technology providing such an immersive experience. With up to 30 hours of battery life and the ability to fold into a compact case, they truly are a reliable companion for any environment. Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Comfort, Sound quality
Great Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. The sound is phenomenal. I only use them to watch my Samsung tv. The actors so often mumble; now I can understand them. The only problem I have is I keep getting crackling interference so I have to shut the system off and start over. I have shut down all Bluetooth devices but it didn’t change anything. They are also very comfortable; I don’t feel them on my ears or head. The noise canceling works beautifully.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi N11ki3,
We're glad that you like the sound quality, comfort, and noise canceling function of the headphones. It's unfortunately that you are experiencing interference with the headphones. You may find this link helpful:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752755.html
Hope this improves your experience. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Good quality, sound, connections, etc!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones! Amazing sound quality and really good noise cancellation. These have been my favorite over-the-ear headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello NickH,
Thank you for choosing Sony!
We're honored to hear that the WH1000XM4 headphones have become your favorite with their amazing sound quality and effective noise cancellation. Your positive experience inspires us to keep delivering products that enhance your listening enjoyment. Thank you for sharing your kind words!
Best regards,
-Fred
- Pros mentioned:Sound quality
Sony ANC WX4
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Super clean sound. Amazing ANC. Intuitive app
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tdwag!
Thank you so much for your feedback! We are really happy to hear you’re enjoying the WH-1000XM4.
These headphones offer industry leading noise cancellation, long battery life and smart touch controls, plus an app that lets you personalize your listening experience.
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Tolerate thy neighbors
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my headphones. The noise cancelling is simple to use just set up the app, and your'e ready. I barely hear when my neighbor is vacuuming their uncarpeted floor. The connectivity is a little spotty over bluetooth but the jack works well with things like a Roku remote. Loved that I got them on sale. Didn't much care for the free Pandora.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Melomom, Great! We're glad that you like the noise canceling function. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Battery life, Sound quality
Worth every penny
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They fit great, sound is great, voice over is awesome. And of course battery life is nothing short of awesome.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Darkk, we're glad you like the sound quality of our industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
- Pros mentioned:Battery life, Sound quality
Greatest noise cancelling headphones!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are great! I use them about an hour or three a day and after two weeks was down to 30% battery! They block out so much noise. I got them for when I sew so I don’t have to crank up the speakers and disturb my family. I really like the sensor in them that stops playback if I take them off, so much easier than finding my device to pause or rewind with my previous headphones. I like that I can adjust the volume and skip tracks on the headphones by swiping. Highly recommended!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Andilizilou, Thank you so much for the 5-star rating! We are so glad to hear that you like the amazing battery life, noise-cancelling and features of the WH-1000XM4 Headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you so much for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Comfy sound boosting headphones
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable to wear and noise cancelling works exceptionally. These are my favorite headphones I've ever purchased to date. The only negative i have is that they slip off head while working out in different positions other than sitting/standing up straight. Other than that, no complaints!
I would recommend this to a friendBrand response from SonyListens
Posted .Good day, Judith!
Great! We're truly happy that you are enjoying your new Sony WH1000XM4 for its good sound quality and noise canceling capabilities. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Marco
- Pros mentioned:Battery life
bought for college daughter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter said she was going to go deaf trying to tune out students with her earbuds. She likes to study in the campus center and that is where it is loudest. She said she had the music all the way up and still couldn't hear. She is so Happy with her headphones now. She wears them around her neck all the time I guess its now part of her aesthetic. I like it better because when I call her I can actually hear what she is saying. I couldn't hear the background noise like I had in the past. I love the part when I go to speak to her when she is wearing her headphones because the moment she starts talking the music stops. Now I know for sure she is listening! Definitely a win for me for anyone who has been ignored by a game playing child. The battery life is nice as well and she normally charges when she sleeps for the next day but they don't need to be. If she forgets they are still good for the next day. She loves the sound and music is her life so definitely worth the money to see her happy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ErinnE.
That's very nice to hear! We're happy that your daughter loves the noise canceling and battery life of the headphones. Sony provides the best and industry leading noise canceling in the market. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
- Pros mentioned:Battery life, Sound quality
These are incredible
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down the best headphones I've ever purchased. I started using these on Christmas daily, and there is still 30%. I've put in over 19 hours worth. They power on and pair quickly. Most importantly, the sound Incredible. Especially if you have a service like Amazon Music where they support Dolby Atmos and 360 Sound. I've never looked forward to listening to music after such a long day. These do the trick and then some.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BW541,
Amazing! We're thrilled that you are enjoying the battery life and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
The best headphones around
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is excellent for the price, the build quality is solid, and the the comfort is amazing. An additional bonus is that it includes a hard shell case, perfect for traveling. Overall, I recommend this headphones for anyone who loves listening to music.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MirbelG,
That's perfect! Thank you for your time writing this awesome review. We are very happy that you are pleased with the excellent sound quality, solid built/design, amazing comfortability and even the hard case for traveling. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony and for your recommendation! - Marco
- Pros mentioned:Battery life, Comfort
nice
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. I have had them for two years now and they are still going strong. Only issue is that the feature where the music stops playing when I take my headset off no longer works. I also wish you could connect to three devices at once since I use my laptop, tablet, and phone while working. The app also sucks but other than that the headphones themselves are nice. The XM5 model are more comfortable, if you wear glasses I would get those.
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
listen to me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought them because of the TONS of reviews i’ve seen about them, after owning them a month or so i can confirm these are really amazing headphones. The sound quality and clean almost natural bass is so amazing. The noise canceling is really good i’m still getting used to how it activates but it’s amazing man not much thought has to go into this purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AsdrubalG, Awesome! We are glad to hear that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Highly recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At one time I owned the Bose Sound Cancellers, this was a couple years back. I loved them, but I recently decided to make the switch to the Sony WH-1000XM4... WOW! These headphones are great, I wear them for hours throughout the day listening to lectures, or board review videos (medical student). Never have a problem with constant sweating. The quality is excellent, love that I can have two devices paired at the same time. Overall, would highly recommend these!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Amrita, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Amazing headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have this for almost 2 yrs now and i would say it’s pretty good. The sound, the battery it’s still amazing. Comfortable to the ears and automatically connects to your Bluetooth if its on.
I would recommend this to a friend- Pros mentioned:Sound quality
Great noise cancelling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancelling is awesome. I love the way it folds away into the carrying case and is compact.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Greatnoisecancelling,
Thank you for choosing Sony!
We couldn't be happier to hear that you appreciate the noise-canceling feature and the compact, convenient design of the WH1000XM4 headphones. It’s wonderful to know that the folding mechanism and carrying case enhance your experience, making them easy to take wherever you go. Your feedback truly encourages us to keep delivering products that combine performance with thoughtful design.
Best regards,
-Fred
- Pros mentioned:Bass
Sony vs Bose
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sounds quality overall is okay but not as good as Bose. They do have a bit more bass than the Bose headphones but the notes and sound quality itself isn’t as good as the boss headphones. So if you want sounds quality don’t care for base I’d go with Bose. If your a bass head and don’t care much for quality of sound then grab these. They connect well and the app works sometimes with the headphones. But I went bald to the quiet comfort 45 Bose headphones. Just better sounding in my opinion you truly can’t go wrong with Bose they make better products.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Best, Awesome! We are so glad to hear that you are enjoying your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl