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Customer reviews

Rating 4.4 out of 5 stars with 2943 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are satisfied with the noise cancellation, comfort, battery life, price, and sound quality of the WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones. Many customers find that the noise cancellation is excellent and effectively blocks out outside noise. The headphones are also praised for being comfortable to wear, even for extended periods. Customers appreciate the long battery life, which allows for hours of use without needing to recharge. The price point is seen as reasonable for the offered features. The sound quality is generally well-received, with customers describing it as good and clear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 2,943 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality headphone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it to jog and do strength training. It hold very well without falling off. The sound quality and noise cancelation is very good .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi we're glad you like the sound quality and noise canceling feature of our product. The WHCH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the noise canceling feature, especially when traveling. Great headphones!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jayne11, Awesome! We are so glad to hear that you are happy with your new headphones! The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. -Carl Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Smooth Sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is clear, comfortable fit, lightweight. Smooth sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Soothingsound,
      Perfect! We are glad to hear you are enjoying the amazing sound, comfortable fit, and lightweight of your new WH-CH710N noise canceling headphones. The WF-CH710 headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound and very comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones! I use them at work and they definitely drown out my surroundings while providing great sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gmendoza,
      Awesome! We're glad top hear you love your new headphones and how it perfectly suits your lifestyle. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very Pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent value and good quality. Look at many other headphones and i believe these to be the best value of all.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MVDawg,
      Terrific! We're glad to hear your investment with your new headphones is worth it. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for purchasing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good solid wireless headphones for the price. My daughter loves it very much.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SamsungTV49,
      Thank you for such a great review! We're glad your daughter loves the WHCH710N headphones. Your satisfaction is our top priority. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710N has a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day. Thank you for purchasing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic headphones. They are light, sound great and have excellent noise cancellation. Get it on sale and you'll even be happier!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CattekSolutions, thank you so much for the 5 Star review! We are incredibly pleased to hear you are happy and satisfied with the great sound quality, lightweight design, and amazing noise canceling function of our WH-CH710N! The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710N has a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day.

      Thank you so much for purchasing our WH-CH710N and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good sound and comfort at good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable to wear even with glasses, nice sound and good canceling. A family member has a Bose equivalent at about twice the price, and I have found the difference between the headsets to be hardly noticeable. Setup was easy and the controls are kept simple. Nice sedate color.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Newappleguy, We're really delighted that you like the outstanding sound, good noise cancellation, and you're very comfortable to wear these headphones even with glasses. Glad to know you also appreciate the ease of setup and use, and gray color. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for your purchase and offering a fantastic rating on the product! -Jess Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like for the price. Confortabilidades! 100 recomendé

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Noise Cancelling headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very effective at blocking out background noises so that you can concentrate when working from home or in the office.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SurfaceProUser,
      Awesome! We're glad your new headphones suits your needs and expectations. Nice to hear you like the incredible noise canceling features of the unit. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Headphone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid head phone with Noice canceling facility and mic. Supports long meetings during these pandemic work from home.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gvfarm,
      Awesome! We're glad to know that your new headphones suits your needs and expectations. Nice to hear that you like the noise canceling features and function for phone calls of the unit. The WHCH710N headphones have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day. Thanks for purchasing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had headphones in the past,but that was long ago.The quality of these is amazing and I'm very happy with my purchase!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Headphones,
      Awesome! We're glad that we were able to meet your exp[expectations with your new headphones. . It really makes our day to find out that our customers are satisfied with our products. he WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought these for my daughter and she loves everything about them. Noise cancelling works like a charm! Can’t go wrong with Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jones,
      Perfect! This is nice present for your daughter and we're happy to know she loves her new headphones particularly with its noise canceling feature. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Exactly what we wanted

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product that’s effective in blocking unwanted noise from the neighbors.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CDPlayer, We are glad to hear you are enjoying your new WH-CH710N noise canceling headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Nice headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headphones light weight and it did not come with a case to keep it protected

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Angelbear, Awesome! We're happy to hear you like how they feel exceptionally lightweight and compact. This model doesn’t come with a carrying case. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH10N's 30-mm drivers achieve pure, clear sound even with lightweight and comfortable headphones, ideal for reproducing a range of frequencies, from low beats to high vocals. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for sharing your feedback and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Comfortable and Affordable

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new go-to for when I'm listening to music or working for a Zoom call. These headphones were a surprise at how much I would enjoy them!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Daddyopolis,
      Thank you for sharing your experience with your new WH-CH710N noise canceling headphones. We're glad that you like the comfortable fit, amazing features and reasonable price of the headphones.The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony wireless headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They really cancel outside noise. Works best when trying to concentrate and get work done. Quality is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Lina, We are thrilled to know that you like the quality of your new Sony wireless noise canceling headphones. The WH-CH710N wireless noise canceling headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Noise cancellation is top notch.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Get only on $100 sale

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got then on a $100 sale and they're ok for the price. Sound is not that great, they don't connect to the sony app, Wich is a bummer if you got them on full price. Materials and overall build quality are decent. They don't have a carrying case, Wich could be welcome on this price point. NC is trash, if you're looking to get this for it, look elsewhere.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi alfonso,

      Your feedback about the headphones s greatly appreciated. This will surely help us improve the quality and performance of our product. Make sure that the noise canceling function is turned on. Adjust the headset into a comfortable position. The noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices.

      Reference: https://helpguide.sony.net/mdr/whch710n/v1/en/contents/TP0002752740.html

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sound from the headphones like that it’s wireless and can be used with a wire as needed

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nintor, Awesome! We are glad you're happy with the amazing sound quality of the headphones. The WH-CH710 headphones offer noise-canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns has a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise-canceling filter for your surroundings. The WH-CH710N uses a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day. Thank you for choosing Sony! -Carl Sony_US