Customer Ratings & Reviews
- Model:
- WHCH710N/H
- SKU:
- 6408361
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the noise cancellation, comfort, battery life, price, and sound quality of the WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones. Many customers find that the noise cancellation is excellent and effectively blocks out outside noise. The headphones are also praised for being comfortable to wear, even for extended periods. Customers appreciate the long battery life, which allows for hours of use without needing to recharge. The price point is seen as reasonable for the offered features. The sound quality is generally well-received, with customers describing it as good and clear.
This summary was generated by AI based on customer reviews.
Good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent headphones for the price! Only problem is that the fit isn't great for folks with large heads
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 4kjay,
Thank you for purchasing the WH-CH710N noise canceling headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. We appreciate your feedback with regards the fit of the headphones. Adjusting the headband and the earpads properly can help reduce discomfort while wearing the headphones. These headphones actually support super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. Thank you for your feedback and purchasing Sony! - Kris
Great budget
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you can get these on a sale definitely worth it. But if your paying full price go for a better model. Sound can be kinda far away
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi PikaPete,
Thank you for a perfect rating! We're glad you like the great deal that comes with your new headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
Headphones provide quiet in loud family
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable to wear and noise blocking. Living in the middle of a busy, loud family with 2 teenagers...these headphones are a real boon!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Headphones,
Thank you for an amazing review! We appreciate that you like the comfortable fit and noise canceling feature with your new headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
Too bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. I didn’t need them so I actually returned them. They are rated real we’ll to bad I didn’t use them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ignots,
Thank you for the positive feedback! While we are glad you like the headphones, we regret to hear that you returned the unit. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. We hope that you will shop Sony again in the future. Thanks again for shopping Sony. - Kris
- Pros mentioned:Sound quality, Weight
So light
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, so light and the sound cancelling work amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mohammad,
Awesome! We're happy to hear you love the great sound, noise canceling features and lightweight with your new headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
Sony Wireless Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these headphones for my older brother for Christmas and he loves them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JC1159, We're glad that your brother loves his new headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! Erin
Sony headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphone work works well. But I was unable to connect them to my sony tv.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ThatGuy, We're glad that the headphones work well. We're sorry if you're having an issue connecting these headphones to your TV. If you're trying to connect these via Bluetooth, please ensure your TV supports A2DP Bluetooth profile. Please check the link below for more details.
https://www.sony.com/electronics/support/articles/00159290
The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! Erin
Sony
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. The noise cancellation is not great but I love it so far. It serves me as a student
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Juliet,
Thank you for sharing your experience with the WH-CH710N. We're glad to know that you like it. These headphones use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Sony takes into consideration all feedback to improve the performance and quality of our products and services. Thank you for choosing Sony! - Kris
Excellent
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you very much for this gift it is super good very useful
I would recommend this to a friend- Pros mentioned:Sound quality
Great starter pair
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought these to replace another bargin brand set and i now know you get what you pay for. The ANC on these are not the best i have had but they do block out the train noise on my commute. So if you need a nice sturdy paid of good sounding headphones try these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Boredatwork2,
Many thanks for the 5-star rating! We're glad you like your new headphones. However, we are sorry if we were not able to meet your full expectations with the noise canceling features of the unit. Please check the following below if the effect of noise canceling is not sufficient:
Make sure that the noise canceling function is turned on.
Adjust the headset into a comfortable position.
The noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices.
The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WHCH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. We greatly appreciate your feedback and thanks again for purchasing Sony! - Kris
- Pros mentioned:Comfort, Sound quality
AMAZING
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones, noise cancelling works perfectly and comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi misterjay,
Very nice! The WH-CH710 headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings
Thank you for choosing Sony!
David
- Pros mentioned:Sound quality
Great Head phones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these. I bought them to connect to my computer at work so the whole office does not have to listen to my music. They connected easily and work great. For me the sound is great and my music sounds just like it does coming from any other speakers I play it through. I am not that picky about sound quality so take that for what it is.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi nanknu, We are happy that you love our Sony wireless headphones. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thank you for choosing Sony! -Vincent
Head Phones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than Bose earphones Use then on the airplane and they work wonderfully
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KCK18, We are glad that you like your Sony wireless noise canceling headphones. Your new WH-CH710N wireless noise canceling headphones offer powerful, distraction-free listening wherever you are. With noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear. With up to 35 hours of wireless playback, you can listen to music all day long. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony! Vincent
- Pros mentioned:Sound quality
OK
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Music quality is good, but they don’t cancel out as much outside noise as I had hoped. I needed to listen to podcasts while riding the lawnmower, and the mower noise, while somewhat muffled, is still interfering.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cmrh,
Thank you for your time writing this review. We're glad to hear you like the sound quality of your new headphones. However, we're sorry to hear we were not able to meet your full expectations with the noise canceling features. Please refer to this link to troubleshoot if the effect of noise canceling is not sufficient: https://helpguide.sony.net/mdr/whch710n/v1/en/contents/TP0002752735.html
Should you need further assistance, please email the below information to socialsupport@am.sony.com:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks again for purchasing Sony! - Kris
Good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So confy and cute on my son head. Theres nothing you can wrong about Sony.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Worth,
Thank you for a positive feedback! It really makes our day to find out that our customers are satisfied with our products. Nice to know that your like the comfortable fit and the headphones looks cute on your son'd head. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710N use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
worth the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.depending on the device you're connected to audio quality can drop but worth the price if bluetooth is the only option, included mic is a plus
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FatMike,
Thanks for the 5-star rating. We will surely take note of this feedback as it helps us improve our products/services. In case you need assistance with your headphones, our team is available every day via chat:
https://us.esupport.sony.com/support/s/support-contact?language=en_US (Chat support)
Regards,
David
- Pros mentioned:Sound quality
It worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is only $100 compare to my previous $250 headphone. But I am happy with sound quality, connectivity and control. I was not even happy with my $250 Backbeet Pro which has lots of issues. Built material on this one feels plastic and cheep but it is OK for a $100 headphone. GO FOR IT!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi winsgraphics,
We are happy that you love it! The WH-CH710 headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings
Thank you for choosing Sony!
David
Works well for a good price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well and easy to use. The price was great for the product. I've bought a few of these when they go on sale to give as Christmas gifts.
I would recommend this to a friendSo glad I purchased these
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for blocking out airplane engine noise. Makes flying so much more enjoyable with these earphones. No jet lag after flight either.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Happy,
Perfect! We're happy to know that it suits your needs and expectations. We're glad to know that you like the noise cancelling feature of the headphones that makes flying so much more enjoyable! The WH-CH710N use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Battery life, Sound quality
Nice buy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and holds a charge for a long time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Danimal540, Thank you for giving the product a perfect rating! We're glad you like the great sound and long-lasting battery life of your new headphones. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thanks for choosing Sony! -Sam