Customer Ratings & Reviews
- Model:
- XPIO13BCBT
- SKU:
- 6408650
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the Opal 2.0 ice maker, particularly the excellent ice quality and ease of use. The side tank and its convenient size for countertop placement are also well-received. However, some customers have concerns regarding the noise level and long-term reliability, while others feel the cleaning process is a bit lengthy.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ice quality
Best Ice Maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is surprising how fast it starts to make ice and makes more than enough ice for our family of four and we are constantly using it throughout the day.
I would recommend this to a friend - Pros mentioned:Ice quality
Great ice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my nugget ice maker. Everyone that comes to my house loves the ice.
I would recommend this to a friend - Pros mentioned:Ice quality
Its perfect !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it ! With the money, the ice is soft and small - once you use some it automatically makes more.
I would recommend this to a friend - Pros mentioned:Ice quality
Great addition to our home
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new ice machine!!!! And it makes the GOOD ICE!!
I would recommend this to a friend - Pros mentioned:Ice quality
Great ice machine for nugget ice lovers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice machine is very quiet and produces ice fairly quickly. It produces the Nugget ice!
I would recommend this to a friendBrand response from GE Answers
Posted .Hello fellow nugget ice enthusiast! We’re glad that you’re loving your new Opal Ice Maker and that it is working quietly and efficiently to make you that delicious “Good Ice”. Thanks for choosing GE Appliances and please reach out anytime if there is anything we can assist with. Have a great day! Lauren@GEA
- Pros mentioned:Ice quality
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very happy with my purchase and use it everyday. I told several people about this ice machine. They went out to get them & love them too!
I would recommend this to a friend - Pros mentioned:Ice quality
Works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it says pricey but been good, ice is nice pumps out fast
I would recommend this to a friend - Pros mentioned:Ice quality
The good ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best ice maker. It makes the "good ice" it's self contained so it continues to make ice all the time. I would highly recommend
I would recommend this to a friend - Cons mentioned:Cleaning
TERRIBLE ICE MAKER
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GE has the WORST customer service, the ice machine stopped making ice. Like a dummy somehow I overlooked buying the protection plan from Best Buy. The ice maker was still under warranty and got a huge!! run around trying to get a replacement. The customer service person I first spoke with at GE was telling me to do all these things to troubleshoot that aren’t listed in the owners manual, second person I spoke with was far more reasonable and helpful, but still had a bunch of hoops to jump through. I bought this thinking spending this amount of money it would last. Cleaning is a LONG process and needs to be done every 8-12 weeks and the machine has to sit for 18 hours. The machine is heavy!! I’m sorry I bought it!! It looks really nice, but ultimately who needs a $550 paperweight? When it was working it was great, GE knows there is a problem with this model and when you call customer service it’s bad.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We regret to hear about your experience with your Opal ice maker . Please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full model and serial numbers along with a copy of this review.
- Pros mentioned:Ice quality
BEST Nugget ice maker
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.absolutely LOVE IT - Best Purchase. It is pretty much empty EVERY DAY
I would recommend this to a friend - Pros mentioned:Ice quality
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Ice comes out perfect everytime. No.issues at all
I would recommend this to a friend - Pros mentioned:Ice quality
Great gift!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gift for Christmas or whatever. Seems like an unnecessary item until you get one. Best ice money can buy.
I would recommend this to a friend - Pros mentioned:Ice quality
Ge profile ice maker
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes amazing sonic type ice. I would recommend the ice maker.
I would recommend this to a friend - Pros mentioned:Ice quality
Best Ice Maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best ice maker ever.. It makes the ice do fast
I would recommend this to a friend - Pros mentioned:Ice quality
Great when it worked...
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to love this ice maker. When it worked, the ice production was great, the storage bin kept ice pretty much frozen and the convenience was awesome. Unfortunately that only happened for about 10 days. The machine began to show 'Making Ice' but the motor/fan just ran with no ice production. I cleaned the unit and it worked for a few cycles but soon needed to be power reset to initiate ice making. Another disappointing feature is the manual Indicates that the manufacturer recommends weekly cleaning. That is insane...running bleach/water through it for 4 or 5 cycles each week? No thanks. IF they ever figure out how to keep it making ice for 30 days between cleanings then I would recommend it. Otherwise I would pass.
No, I would not recommend this to a friend - Pros mentioned:Ice quality
Best machine around.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you like sonic oce or hospital ice, this is a must. My wife is obsessed with the ice maker and was very useful during her cravings while pregnant.
I would recommend this to a friend - Cons mentioned:Noise level
its ok but loud!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works pretty good but loud!! i was bummed overall id give it 2/5 for the price
I would recommend this to a friend - Pros mentioned:Ice quality
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its alot bigger than we planned but it not to bad... it produces tons of ice. My wife and I love it so much we bought another one for my in laws.
I would recommend this to a friend - Pros mentioned:Ice quality
Counter Ice Maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The family loves it. We all use it. Makes great drinks.
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there - We're delighted to hear that your family is enjoying the GE Profile Opal 2.0 Portable Ice Maker! It's wonderful to know that it's become a favorite for making refreshing drinks. If you ever need any tips on maximizing its use or have questions in the future, please don't hesitate to reach out. We appreciate your feedback and hope you continue to enjoy those great drinks! -Kacie@GEAppliances
- Pros mentioned:Ice quality
Great ice maker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this ice maker. Ice is very soft and its like getting ice from sonic. Will be buying one for our travel trailer. Makes ice super fast ...
I would recommend this to a friend